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Service Account Manager Jobs in Union Grove, WI (NOW HIRING)

Account Manager

Kenosha, WI · On-site

$66K - $68K/yr

Account Manager - Full Time - Kenosha, WI We offer a full benefits package, PTO, weekly pay, and ... Ensure that service expectations are being met through regular contact with clients. * Participate ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Demonstrate a high level of customer service * Work with consumer finance software * Attend ongoing training classes Hours for Collections Account Manager: * Full-time (40 hours) * 100% onsite * No ...

Account Manager

Kenosha, WI · On-site

$66K - $68K/yr

Account Manager - Full Time - Kenosha, WI We offer a full benefits package, PTO, weekly pay, and ... Ensure that service expectations are being met through regular contact with clients. * Participate ...

Account Manager

Pewaukee, WI · On-site

$24.18 - $28.75/hr

Account Manager National Corporate Housing | Home, Wherever You Are National Corporate Housing is ... service. At National, we don't just provide housing--we create home-like experiences for global ...

Account Manager

Milwaukee, WI · On-site

$65 - $95/hr

Account Manager Regular Full-Time Milwaukee, WI, US 30+ days ago Requisition ID: 2570 Join a team ... What sets us apart is how we differentiate through relationships, expertise, and service, not just ...

New

Account Manager

Pewaukee, WI · On-site

$24.18 - $28.75/hr

Account Manager National Corporate Housing | Home, Wherever You Are National Corporate Housing is ... service. At National, we don't just provide housing-we create home-like experiences for global ...

In the Account Manager position, you'll own and grow a defined territory of Senior Living ... Identify and solve customer needs, consult on products and services, and advise on other matters ...

Job Category Customer Service, Sales, Account Management * Employee Type Full-Time Exempt * Manage Others Yes Contact information * Name Kristin Vaccaro * Phone 8184789135 * Email kvaccaro ...

New

Hughes is part of LSS Holdings, alongside Life Safety Services (passive fire protection services ... The Regional Account Manager, who will be based within 90 miles of the Greater Milwaukee area, will ...

New

Showing results 21-40

Service Account Manager information

See Union Grove, WI salary details

$32.6K

$66.5K

$140.7K

How much do service account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service account manager in Union Grove, WI is $66,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Union Grove, WI are hiring for Service Account Manager jobs?

Cities near Union Grove, WI with the most Service Account Manager job openings:

Infographic showing various Service Account Manager job openings in Union Grove, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,475 per year, or $32 per hour.

Commercial Account Manager - WI

Alera Group

Waukesha, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Alera Group rating

7.5

Company rating: 7.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance


Job description

OVERVIEW
Commercial Lines Account Manager

Hybrid: Appleton, Green Bay, Eau Claire, Madison, Onalaska, Stevens Point, Waukesha, Wausau WI

Remote: if outside Wisconsin

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking a Commercial Lines Account Manager to provide responsive, accurate support to commercial insurance clients. This role partners closely with Producers and the team to service accounts, process policy changes, coordinate renewals, and deliver a consistently positive client experience.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role focuses on client service delivery, policy servicing, renewals support, and operational accuracy while collaborating with producers, account managers, underwriters, and internal service teams.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way


RESPONSIBILITIES
What You’ll Do / Your ImpactClient Partnership & Risk Strategy
  • Manage client communications related to renewals, policy changes, audits, billing, and general service inquiries
  • Respond promptly to client questions regarding coverage, billing, and claims
  • Build rapport with clients and contribute to longterm relationship retention
Operational Excellence
  • Service a portfolio of commercial accounts across multiple industries
  • Process endorsements, cancellations, certificates of insurance, and other policy changes
  • Prepare and review renewal submissions, applications, and proposals for new and existing business
  • Coordinate with underwriters and carriers to obtain quotes and coverage options
  • Maintain accurate documentation and data entry within agency management systems
  • Ensure adherence to insurance regulations, company standards, and client requirements
Strategic Contribution
  • Support producers and account managers in marketing new and renewal business with a focus on retention
  • Collaborate with internal teams and carriers to deliver seamless, highquality service
  • Continue building technical knowledge of commercial insurance products and exposures

QUALIFICATIONS
What You BringRequired
  • High school diploma or equivalent (associate or bachelor’s degree preferred)
  • Active Property & Casualty insurance license, or ability to obtain within a specified timeframe
  • Strong written and verbal communication skills
  • Excellent organizational, timemanagement, and prioritization skills
  • High attention to detail and accuracy
Preferred
  • Two or more years of commercial lines servicing experience
  • Working knowledge of commercial insurance products such as general liability, property, workers’ compensation, auto, and umbrella
  • Knowledge of large commercial
  • Experience with agency management systems such as Applied Epic or AMS360
  • Professional designations such as CISR or CIC, or willingness to pursue
Core Competencies
  • Clientfirst mindset
  • Detail orientation and accuracy
  • Accountability and followthrough
  • Professional communication
  • Collaboration and teamwork
  • Continuous learning and development

ADDITIONAL INFORMATION

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid/Remote if outside Wisconsin

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

  • Role-specific learning paths

  • Leadership development programs

  • Technical and compliance training

  • Industry certifications and continuing education support

  • Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications 

This position may require:

  • Active State Life & Health License

  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-KL1

#LI-In-Hybrid


Location Type
Hybrid - 3 or more days in office - Office UKG Work locationQualifications:
What You BringRequired
  • High school diploma or equivalent (associate or bachelor’s degree preferred)
  • Active Property & Casualty insurance license, or ability to obtain within a specified timeframe
  • Strong written and verbal communication skills
  • Excellent organizational, timemanagement, and prioritization skills
  • High attention to detail and accuracy
Preferred
  • Two or more years of commercial lines servicing experience
  • Working knowledge of commercial insurance products such as general liability, property, workers’ compensation, auto, and umbrella
  • Knowledge of large commercial
  • Experience with agency management systems such as Applied Epic or AMS360
  • Professional designations such as CISR or CIC, or willingness to pursue
Core Competencies
  • Clientfirst mindset
  • Detail orientation and accuracy
  • Accountability and followthrough
  • Professional communication
  • Collaboration and teamwork
  • Continuous learning and development
Education:UNAVAILABLEEmployment Type: FULL_TIME

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