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Service Account Manager Jobs in Madison, WI (NOW HIRING)

Clarity Technology Group

Account Manager

Madison, WI · Hybrid

$60K - $75K/yr

Identify opportunities to up-sell or cross-sell services to existing clients * Conduct regular ... Ability to manage multiple client accounts simultaneously * Proactive and solution-oriented mindset

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Collections, customer service, customer retention * Assist with lending/credit origination * Help ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

Clarity Technology Group, Inc.

Account Manager

Madison, WI · On-site

$60K - $75K/yr

Identify opportunities to up-sell or cross-sell services to existing clients * Conduct regular ... Ability to manage multiple client accounts simultaneously * Proactive and solution-oriented mindset

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Collections, customer service, customer retention * Assist with lending/credit origination * Help ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

Byrider

Collections Account Manager

Madison, WI · On-site

$50K - $70K/yr

Collections, customer service, customer retention * Assist with lending/credit origination * Help ... Work with consumer finance software Hours for Collections Account Manager: * Full-time (40 hours ...

SPECTRUM

Account Manager

Madison, WI · On-site

$23K/yr

As an Account Executive , you will lead all sales and client management responsibilities of your ... managed services to marketing decision-makers with brands and/or independent ad agencies

Quincy Bioscience

Junior Account Manager

Middleton, WI · On-site

$42K - $57K/yr

Build and maintain strong relationships and high level of customer service with existing customers ... Develop sales skills and account management competencies. * Progress toward readiness for promotion ...

New

Quincy Bioscience

Junior Account Manager

Middleton, WI · On-site

$42K - $57K/yr

Build and maintain strong relationships and high level of customer service with existing customers ... Develop sales skills and account management competencies. * Progress toward readiness for promotion ...

New

The Hankey Group

Dealer Account Manager

Madison, WI · On-site

Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities.

Westlake Financial

Dealer Account Manager

Madison, WI · On-site

Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities.

Trane Technologies

Account Manager

Madison, WI

As a Systems Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an ... services. * Provide knowledge and consultation in the form of developing HVAC system related ...

trane technologies

Account Manager

Madison, WI · On-site

As a Systems Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an ... services. * Provide knowledge and consultation in the form of developing HVAC system related ...

Trane Technologies plc

Account Manager

Madison, WI · On-site

As a Systems Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an ... services. * Provide knowledge and consultation in the form of developing HVAC system related ...

Trane Technologies plc

Account Manager

Madison, WI · On-site

As a Systems Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an ... services. * Provide knowledge and consultation in the form of developing HVAC system related ...

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Showing results 21-40

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Madison, WI

Service Account Manager information

See Madison, WI salary details

$33.8K

$68.8K

$145.6K

How much do service account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service account manager in Madison, WI is $68,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $82,100.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities near Madison, WI are hiring for Service Account Manager jobs?

Cities near Madison, WI with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,802 per year, or $33.1 per hour.

Account Manager

Facility Gateway Critical Services

Madison, WI • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

About Facility Gateway:

Facility Gateway Corporation (FGC) was launched in 2008 with the aim of providing mission critical UPS maintenance services nationally.


FGC provides maintenance contract aggregation to the mission critical market. Our goal is to become an extension of your facility team by managing your UPS mission critical service contracts to your business requirements. We oversee your UPS equipment with certified technicians and partners and ensure maximum uptime. Doing so allows you to focus on your business. FGC is your single source for Generator, UPS, Battery, and HVAC maintenance.


Overall Responsibilities and Duties


  • Oversee contracted accounts selling Battery Solutions, T&M Repair, Equipment Upgrades, and Additional Services
  • Help make Maintenace recommendation based on PM visit.

  • Call Customers (20-30 calls daily)

  • Review Maintenance reports for recommendations and quote the correct solution to our customers

  • Attaining daily, weekly and monthly call/communication volume requirements

  • Managing client relationship

  • Maintaining good communication with Client Base, follow up on past quotes.

  • Conveying clear and consistent information to FGC operations department to help process orders.

  • Review final quotes for accuracy

  • Close business to attain or exceed monthly and annual sales goals

  • Consistently and accurately maintain the FGC CRM system (Facility Keys)

  • Work with CFM leadership on corrective measure to increase sales productivity if necessary

  • Maintain a positive attitude

  • Be a driving force of the work ethic, culture and values within the company


Qualifications


  • Bachelor's degree or equivalent experience
  • Five years sales or marketing experience desired

  • Ability to work both independently and as a team player
  • Ability to work in a fast-paced environment with quotas and goals
  • Experience seeking new customers a plus


Compensation


Salary: $40,000 - $50,000 Annually


Commission: 3% of Gross Profit on Sold Projects (Average 30-50% of your salary annually)


Benefits: PTO, Sick Pay, 401K Match, Healt Insurance, Dental Insurance, Vision Insurance, ST & LT Disability, Life Insurance, HRA (Health Reimbursement Account), FLEX Account, and Paid Holidays




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