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Service Account Manager Jobs in Quebec (NOW HIRING)

Desjardins Group

Account Manager, Business

Levis, QC · On-site +1

As a business account manager, you help serve, prospect for, solicit, and develop and maintain ... You help sell business products and services through multiple distribution channels based on member ...

Advantage Solutions Inc.

The Company services a variety of trade channels including grocery, mass merchandise, specialty ... Position SummaryThe Account Executive (AE) manages and oversees the operations for centralized ...

Advantage Solutions Inc.

The Company services a variety of trade channels including grocery, mass merchandise, specialty ... Position SummaryThe Account Executive (AE) manages and oversees the operations for centralized ...

DMC Recruitment

$55K - $65K/yr (+ commission)

Reconnue pour son expertise technique, son service exceptionnel et sa fiabilité, l'entreprise ... La capacité à utiliser un CRM ou un ERP / système de saisie de commandes est essentielle.

Coveo

VP, Sales - Account Management

Montreal, QC · On-site

Partner closely with Sales, Scaled Customer Success, Technical Success, Professional Services ... Scale the Account Management organization by evolving processes, talent, and operating models that ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Quebec

Service Account Manager information

See Quebec salary details

$29K

$65.2K

$117K

How much do service account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service account manager in Quebec is $65,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities in Quebec are hiring for Service Account Manager jobs?

Cities in Quebec with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,233 per year, or $31.4 per hour.

Account Manager, Business

Desjardins Group

Levis, QC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Help serve, develop, and maintain business relationships with members and clients.

  • Solicit and promote business products and services through multiple distribution channels based on client needs.

  • Identify client needs, develop tailored solutions, and negotiate terms to ensure client satisfaction and business growth.

Job description

As a business account manager, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell business products and services through multiple distribution channels based on member/client needs and current strategies and practices. You develop and maintain business relationships with important mid-sized businesses, associations and groups to ensure they are getting the most of their products and services and are fully satisfied with them. You drive results by actively helping your unit achieve its sales and business development objectives. You are responsible for accounts with significant development potential for your sector. You work with clients with complex, diverse needs. The ability to communicate effectively and thoroughly understand clients' expressed needs is therefore essential. Your complex work and initiatives require extensive knowledge of your line of business. You advise and assist clients and practitioners. You represent Desjardins and enter the organization into important agreements with clients. You also have many opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential. More specifically, you will be required to :

  • Help set sales objectives and develop action plans based on the business plan. Create the right conditions to meet targets
  • Solicit and develop and maintain personal business relationships with clients to promote your line of products and services
  • Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
  • Monitor the industry to identify business development opportunities
  • Take an active role in public relations activities and maintain a presence in the business community.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.
#LI-Hybrid


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Advanced proficiency in French
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-09-4

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