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Service Account Manager Jobs in Florida (NOW HIRING)

CRH

Customer Service Account Representative

Brooksville, FL · On-site

  • Medical

  • Dental

  • Retirement

Job Summary A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing ...

Biz Voice Boost

Service Account Coordinator

Orlando, FL · On-site

As a Service Account Coordinator , you will serve as a key point of contact for client accounts ... Manage and coordinate assigned client accounts. * Build and maintain positive, long-term customer ...

Modigent

Service Account Representative

Apopka, FL · Hybrid

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Account Representative Position Overview As a Service Account Representative, you'll build ... Manage the full sales cycle: from initial contact and needs assessment to negotiation, proposal ...

Modigent

Service Account Representative

Apopka, FL · On-site

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Account Representative Position Overview As a Service Account Representative, you'll build ... Manage the full sales cycle: from initial contact and needs assessment to negotiation, proposal ...

Convergint

Service Account Representative

Stuart, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage service delivery to assigned accounts. * Provide full support of Customer Support Program including: scheduling work, tracking costs, tracking contract renewals, invoicing, contract bookings ...

Alphabe Insight Inc

Service Account Coordinator

Orlando, FL · On-site

$48K - $52K/yr

The Service Account Coordinator serves as a key point of contact for clients and internal teams, helping manage account-related activities, service requests, and ongoing communication. The successful ...

Addison Group

Landscape Account Manager

Jacksonville, FL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Landscape Account Manager Location (city, state): Jacksonville, FL Industry ... Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring ...

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Service Account Manager information

See Florida salary details

$25K

$51K

$108K

How much do service account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service account manager in Florida is $51,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $60,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities in Florida are hiring for Service Account Manager jobs? Cities in Florida with the most Service Account Manager job openings:
Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,026 per year, or $24.5 per hour.

Customer Service Account Representative

CRH

Brooksville, FL • On-site

Full-time

Medical, Dental, Retirement

Posted 19 days ago

Job description

Customer Service Account Representative
Architectural Products Group
Brooksville, Florida, United States | Nephi, Utah, United States
Job ID: 526653
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
A Customer Service Account Manager will serve as the primary point of contact for assigned accounts ensuring exceptional customer satisfaction by managing client relationships, addressing inquiries, and resolving issues promptly. The Customer Service Account Manager will partner with the Territory Manager to build and foster long-term customer relationships. The key contribution of the Customer Service Account Manager is to manage current/new accounts through constant communication, Customer Support, Complaint Resolution and overall Customer Satisfaction from start to finish.
Job Location
This is an onsite role that can be based out of our Brooksville, FL or Nephi, UT locations.
Job Responsibilities
  • Actively support responsible customers and outside sales team member to fully understand all customer needs.
  • Active follow-up with customers regarding open orders, order status, order delays and all other order information.
  • Ensure ongoing client satisfaction and loyalty through proactive engagement.
  • Partner with outside sales team member to accurately and efficiently set up new customers accounts.
  • Manage customer order status, following up with accounts receivable team to resolve all credit holds.
  • Handle escalated client issues with professionalism and efficiency.
  • Point person for warranty communication with responsible customers. Gather all information, forward to warranty team and ensure warranty team can resolve all issues quickly and responsibly.
  • Partner with quoting/takeoff team to ensure all responsible customer requests are communicated back within 24-48 hours of receipt.
  • Point person for all technical questions, answer questions where able and if not forward all questions to technical team for reply; follow-up with technical team to ensure quick replies.
  • Point person for all customer related issues around quality, freight damage, claims, RA's, etc.; gather all information, forward to RA team and ensure issue is resolved quickly and responsibly.
  • Weekly communication with all customers regarding order status and order history.
  • Manage all current accounts utilizing CRM databases; quote closure rate, active warranties, open order pipeline with responsible territory partner, quality issues/claims.
  • Collaborate with Sr. Account Manager to address critical customer needs.
  • All other tasks based upon business needs

Job Requirements
  • Bachelor's degree or equivalent work experience in a field such sales or customer service.
  • Bilingual in English & French preferred
  • Knowledge of extensive business software (Microsoft Office).
  • Strong phone presence and ability to make/take dozens of calls per day.
  • Proven ability to multi-task and drive results in a dynamic, fast paced environment.
  • Experience with CRM databases or ability to learn all aspects of current CRM databases.

What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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