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Service Account Manager Jobs in Connecticut (NOW HIRING)

ProTech IT Solutions, LLC

Account Manager

Torrington, CT · On-site

$63 - $77/hr

Overview ProTech, a New Charter company, is a respected Managed Service Provider delivering ... We are seeking a results‑driven Account Manager to join our sales team. This hybrid role blends ...

Timex Group USA Inc.

Account Manager

Shelton, CT · On-site

Manage and grow relationships with Cruise/Travel Retail and Military accounts (e.g., exchange services, duty-free operators, cruise line retail partners) across GUESS, Timex, and FLD. * Own the full ...

Cirtronics Corporation

Account Manager

Milford, CT · On-site

$75 - $90/hr

... Account Manager , with the opportunity to start in as little as 1-2 weeks ... Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of ...

Timex Group

Account Manager

Shelton, CT · Hybrid

Manage and grow relationships with Cruise/Travel Retail and Military accounts (e.g., exchange services, duty-free operators, cruise line retail partners) across GUESS, Timex, and FLD. * Own the full ...

ProTech IT Solutions, Inc.

Account Manager

Torrington, CT · On-site

$63 - $77/hr

## Account ManagerApplylocations: ProTech CT - Torringtontime type: Full timeposted on: Posted 3 Days ... JR0804ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative ...

THE HC COMPANIES INC

Account Manager

Shelton, CT · On-site

Job Purpose The purpose of the Account Manager role is to executes sales plans for assigned accounts by delivering reliable service, maintaining strong client relationships, and supporting retention ...

Growscape

$65 - $95/hr

Job PurposeThe purpose of the Account Manager role is to executes sales plans for assigned accounts by delivering reliable service, maintaining strong client relationships, and supporting retention ...

New

Growscape

Account Manager

Shelton, CT

Job Purpose The purpose of the Account Manager role is to executes sales plans for assigned accounts by delivering reliable service, maintaining strong client relationships, and supporting retention ...

Growscape

Account Manager

Shelton, CT · On-site

$65 - $100/hr

CT Shelton - Shelton, CT 06484 Job Purpose The purpose of the Account Manager role is to executes sales plans for assigned accounts by delivering reliable service, maintaining strong client ...

Rent-A-Center

Account Manager

Danbury, CT · On-site

$20 - $20.40/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Bridgeport, CT · On-site

$20 - $20.40/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Danbury, CT · On-site

$20 - $20.40/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Bridgeport, CT · On-site

$20 - $20.40/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

WIN Waste Innovations

Account Manager

Stamford, CT · On-site

The Account Manager is responsible for achieving budgeted sales goals by developing and ... Demonstrate increased knowledge of services provided by WIN Waste Innovations, pricing and ...

Stamford Office Furniture

Account Manager

Stamford, CT · On-site

... Account Manager to join our esteemed team. The ideal candidate will play a pivotal role in ... Generate proposals and secure furniture and installation service sales, demonstrating a sense of ...

Stamford Office Furniture

Account Manager

Stamford, CT · On-site

... Account Manager to join our esteemed team. The ideal candidate will play a pivotal role in ... Generate proposals and secure furniture and installation service sales, demonstrating a sense of ...

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Showing results 21-40

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Connecticut

Service Account Manager information

See Connecticut salary details

$31.9K

$65K

$137.5K

How much do service account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service account manager in Connecticut is $64,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities in Connecticut are hiring for Service Account Manager jobs?

Cities in Connecticut with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,955 per year, or $31.2 per hour.

Account Manager

ProTech IT Solutions, LLC

Torrington, CT • Hybrid

$65K/yr

Full-time

Medical, Retirement

Re-posted 7 days ago

Job description

ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative IT solutions - including managed IT services, cloud infrastructure, cybersecurity, and technology consulting - to businesses across the greater New York metropolitan area.
We are seeking a results-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building long-term client relationships and solving real-world business challenges through technology. You will serve as a trusted advisor to both prospects and existing clients, helping them align their technology investments with their business goals.
This role manages client accounts across our Torrington and White Plains offices, working with a diverse, multi-location client base.

Key Responsibilities:

Business Development

  • Actively prospect for new business through cold outreach, networking, referrals, and marketing campaigns
  • Identify leads and new client opportunities across assigned territories
  • Schedule and conduct First-Time Appointments (FTAs) in collaboration with the Director of Sales
  • Identify client pain points and align their needs with ProTech's managed IT, cloud, and cybersecurity solutions
  • Conduct discovery meetings and develop long-term technology roadmaps for prospective clients
  • Represent ProTech at local events, trade shows, and industry forums to build brand presence and pipeline

Account Management

  • Serve as the primary relationship owner for an assigned book of accounts, managing multiple clients across the Torrington and White Plains offices
  • Lead quarterly business reviews (QBRs) and guide clients through long-term IT planning and strategy, including onboarding for some newer client accounts
  • Manage renewals for hardware, software, licensing, and service contracts
  • Act as the liaison between clients and ProTech's technical services team to ensure seamless delivery
  • Handle client escalations professionally, driving timely resolution and maintaining high satisfaction
  • Identify expansion and upsell opportunities across assigned accounts, aligned with client growth

Internal Collaboration

  • Maintain accurate CRM records including pipeline updates, activity logs, and forecast data
  • Partner with vendors and distribution contacts to prepare competitive solution proposals and quotes
  • Collaborate with the sales team within a POD structure, supporting shared goals and peer development
  • Participate in new client onboarding and kickoff meetings to ensure a strong start to each engagement
  • Stay current on ProTech's service portfolio, emerging technologies, market trends, and competitor offerings

What We're Looking For

  • 2+ years of experience in account management, business development, or outside sales - preferably in IT, MSP, or B2B technology services
  • Demonstrated ability to manage multiple client relationships and close new business in a consultative sales environment
  • Comfortable engaging and presenting to C-level executives and business decision-makers
  • Working knowledge of IT concepts including managed services, cloud solutions, and cybersecurity (training provided)
  • Proficiency with CRM platforms and quoting tools; experience with Microsoft 365 a plus
  • Strong verbal and written communication skills with the ability to tailor messaging to diverse audiences
  • Highly organized self-starter with the ability to manage multiple priorities and operate with minimal supervision
  • Collaborative team player with a client-first mindset and a commitment to professional integrity
  • Bachelor's degree preferred; equivalent combination of education and experience considered

Compensation & Benefits

  • Competitive base salary starting at $65,000
  • Commission incentive structure covering both new business development and growth within existing accounts
  • Comprehensive healthcare benefits
  • Retirement plan with employer match
  • Ongoing professional development and vendor training opportunities
  • Collaborative, team-oriented culture with room for growth

ProTech IT Solutions, a New Charter Technologies Company, was founded in 2012 by Johnson Abraham. His personal belief is that technology should be delivered the same way customers are served at a five-star restaurant or hotel - with white-glove service. Using this service model, our firm has experienced significant growth.

ProTech IT, a New Charter Technologies Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ProTech IT recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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