Server Service Assistant Jobs in Suwanee, GA (NOW HIRING)

Experienced Server – Join the Opening Team!

Ophelia Tavern & Bar Top | The Dale | Avondale Estates, Georgia

70 N Avondale Rd, Suite A100
Avondale Estates, GA 30002

Opening Soon | Now Hiring Experienced Servers

Ophelia Tavern & Bar Top are coming to The Dale in Avondale Estates, and we're building an exceptional Opening Team to bring two distinct but connected hospitality experiences to life.

Ophelia Tavern will be a refined neighborhood gathering place serving Italian-inspired comfort food in a welcoming, no-fuss atmosphere. The menu features Italian tavern classics, including pizzas crisped in 600-degree ovens, fresh pastas tossed in scratch-made sauces, juicy house-ground burgers, thoughtfully prepared entrées and salads, and plenty of small plates made for sharing. With inviting indoor and patio seating, Ophelia pairs its food with handcrafted cocktails, a whiskey-forward bar program featuring a focus on Old Fashioneds, along with a well-rounded selection of beer and wine.

Located upstairs, Bar Top adds another dimension to the Ophelia experience. The rooftop bar features a spacious covered patio overlooking the Town Green at The Dale, a cozy indoor bar, fireplace, and private event space. Bar Top's menu features classic cocktails, creative mocktails, light bites, a wide selection of local draft and bottled beers, and curated wines.

We're looking for experienced, energetic, and hospitality-driven Servers who know how to create a memorable dining experience from the moment a guest sits down until the moment they leave. At Ophelia Tavern, serving is about much more than taking an order. Our Servers will be expected to know the menu, understand our beverage program, anticipate guest needs, confidently make recommendations, and work together with the entire team to create the kind of experience that turns first-time guests into regulars. If you're comfortable in a busy full-service restaurant, genuinely enjoy taking care of people, and understand that great hospitality is equal parts personality, knowledge, timing, and teamwork, we'd love to meet you.

Previous full-service restaurant experience is strongly preferred.

Our strongest candidates will bring:

• Previous serving experience in a high-volume, full-service restaurant, tavern, or similar environment
• Friendly, outgoing, and genuine hospitality-focused personality
• Ability to confidently guide guests through a full food and beverage menu
• Strong food and beverage knowledge or a willingness to learn
• Experience with suggestive selling and making thoughtful recommendations
• Ability to describe menu items naturally rather than simply reading ingredients from a menu
• Strong understanding of proper steps of service
• Excellent multitasking, communication, and organizational skills
• Ability to manage multiple tables while maintaining attentive service
• Ability to remain composed and professional during high-volume periods
• Strong attention to detail and accuracy
• Dependability, punctuality, and professional appearance
• Team-first mentality and willingness to support Servers, Bartenders, Hosts, Server Assistants, Kitchen Staff, and Management
• Flexible availability, particularly evenings, weekends, holidays, and special events

As a Server at Ophelia Tavern, you will help create the guest experience through knowledgeable, attentive, and genuine hospitality.

Responsibilities include:

• Warmly greet guests and create a welcoming experience from the beginning of service
• Guide guests through the Ophelia Tavern food and beverage menus with confidence
• Explain ingredients, preparation methods, flavors, and portion sizes when appropriate
• Make thoughtful recommendations based on guest preferences
• Confidently suggest appetizers, small plates, entrées, pizzas, pastas, desserts, cocktails, beer, and wine
• Maintain knowledge of menu ingredients, preparation methods, modifications, and potential allergens
• Properly communicate food allergies and dietary concerns according to company procedures
• Take accurate food and beverage orders and enter them promptly into the POS system
• Follow proper steps of service while adapting to the individual needs and pace of each table
• Monitor tables throughout the dining experience and anticipate guest needs
• Deliver food and beverages accurately and efficiently
• Maintain appropriate table maintenance throughout the meal
• Pre-bus and reset tables as needed
• Process guest payments accurately and responsibly
• Complete opening, running, and closing side work
• Maintain clean and organized service areas
• Communicate effectively with Bartenders, Hosts, Server Assistants, Kitchen Staff, and Managers
• Support fellow team members during high-volume service
• Assist with private events and special functions as scheduled
• Follow all responsible alcohol service guidelines and company policies
• Help ensure every guest leaves feeling genuinely welcomed and well cared for

Our Servers are expected to become confident ambassadors of the Ophelia Tavern menu.

That means understanding not only what we serve, but how to talk about it.

Servers should be able to confidently describe our pizzas crisped in 600-degree ovens, fresh pastas and scratch-made sauces, house-ground burgers, entrées, salads, small plates, and other menu offerings in a way that helps guests make decisions.

Our beverage program is equally important.

Servers will receive training on our:

• Handcrafted cocktails
• Whiskey-forward beverage program
• Old Fashioneds and classic cocktails
• Beer selection
• Wine offerings
• Mocktails and non-alcoholic beverages
• Food and beverage pairings

You don't need to arrive knowing every bottle behind the bar—but you should be excited to learn and comfortable using that knowledge to enhance the guest experience.

Great Servers don't simply take orders—they guide the experience.

Our Servers are expected to:

• Create genuine connections with guests
• Be knowledgeable without being pretentious
• Be attentive without hovering
• Read the table and adjust their service style accordingly
• Anticipate needs rather than waiting to be asked
• Make confident and appropriate recommendations
• Maintain proper pacing throughout the meal
• Communicate clearly with the kitchen and bar
• Maintain clean, organized, guest-ready tables and service areas
• Work with urgency while remaining composed
• Support teammates without being asked
• Handle guest concerns professionally and involve management when appropriate
• Represent Ophelia Tavern with professionalism, personality, and genuine hospitality

Our goal is polished service without making the experience feel formal or stuffy.

While Ophelia Tavern will be the primary full-service dining experience, our team will be part of a larger hospitality environment.

Located upstairs, Bar Top features a spacious covered rooftop patio overlooking the Town Green, a cozy indoor bar, fireplace, and private event space.

The Bar Top menu features classic cocktails, creative mocktails, light bites, local draft and bottled beers, and curated wines, creating a more social and relaxed rooftop experience. Our upstairs private event space will also allow us to host celebrations, corporate gatherings, social events, and other special occasions. Depending on business needs and scheduling, Servers may have opportunities to work private events, special functions, and service associated with Bar Top, making flexibility and teamwork especially important. Private events can require a different style of service than a traditional restaurant shift, so we're looking for team members who can comfortably adapt while maintaining the same hospitality standards throughout the entire property.

Our anticipated operating schedule is:

Monday – Friday: Approximately 4:00 PM until Close
Saturday & Sunday: Potentially 11:00 AM until Close
Tentative Closing Time: Approximately 10:00 PM

Operating hours are currently tentative and may change as we finalize opening plans and determine the needs of the restaurant.

Because this is an Opening Team, applicants should have flexibility for:

• Dinner shifts
• Evening availability
• Weekday availability
• Weekend day and evening shifts
• Opening and closing responsibilities
• Holidays
• Private events and special functions
• Training before opening
• Additional hours or schedule adjustments as business needs develop

• $2.13 per hour plus Tips
• Opportunity to join the Opening Team of Ophelia Tavern & Bar Top
• Full-service restaurant serving opportunity
• Potential opportunities to work private events and special functions
• Flexible scheduling
• Employee dining benefits
• Comprehensive food, beverage, and service training
• Ongoing menu and beverage education
• Positive, supportive, and team-oriented work environment
• Opportunity to help establish the service culture of a brand-new restaurant
• Advancement opportunities within Ophelia Tavern, Bar Top, and our growing restaurant group

Opening a new restaurant is an opportunity to help establish what the guest experience will become from the very beginning. At Ophelia Tavern, we want to create a neighborhood gathering place where guests can enjoy great food and cocktails without pretense—and where exceptional hospitality feels natural rather than scripted. Our Servers will play a huge part in making that happen.

We're looking for people who can talk confidently about food, recommend a great cocktail or glass of wine, manage a busy section, work alongside their teammates, and still make each table feel like they're receiving personal attention. With Ophelia Tavern downstairs, Bar Top overlooking the Town Green upstairs, and a dedicated private event space, you'll also be joining a property that offers more than a traditional restaurant serving position. If you're an experienced Server who enjoys great food, great drinks, busy shifts, and genuinely taking care of people, we'd love to meet you.

Apply today and become part of the Opening Team at Ophelia Tavern & Bar Top at The Dale in Avondale Estates!