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Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

As a Sever at Toro Chicago, by Richard Sandoval, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

Job Responsibilities:

• Consistently offer a professional, friendly greeting and engaging service
• Exhibit sincere hospitality. Go above and beyond for the guest. Be obsessed with guest satisfaction.
• Assist guests regarding menu items in an informative and helpful way
• Understand shift end reports in the outlet and the Point of Sale System
• Understand all reservations systems and iPad systems for seating charts
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow brand policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Follow hotel time and attendance policy
• Follow grooming and attire guidelines
• Must be available to work flexible shifts including AM, PM, evenings and weekends
• Other duties as assigned

Qualifications

• Previous experience as a Server in high volume food and beverage operation
• Knowledge of beer, wine, and spirits as well as their preparation and presentation
• Previous point of sale system experience
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to speak, read and write in English
• Ability to work a exible schedule including mornings, afternoons, nights, weekdays, weekends, and holidays

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting

Additional Information

Salary expectations: $13.66 , tip eligible position.

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits: