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Serve Jobs in Wisconsin (NOW HIRING)

Kohler Co.

Manager, The Serve

Kohler, WI · On-site

Manager, The Serve Work Mode: Onsite Location: Onsite - Kohler, Wisconsin Opportunity This high energy and culture driving manager is responsible for leading The Serve-a premier racquet sport ...

Kohler Co.

Manager, The Serve

Kohler, WI · On-site

Own daily operations for The Serve including opening/closing procedures, facility readiness, cleanliness standards (interior/exterior), safety compliance, and amenity presentation. * Ensure court ...

Kohler Co.

Manager, The Serve

Kohler, WI

Own daily operations for The Serve including opening/closing procedures, facility readiness, cleanliness standards (interior/exterior), safety compliance, and amenity presentation. * Ensure court ...

KOHLER

Manager, The Serve

Kohler, WI

Own daily operations for The Serve including opening/closing procedures, facility readiness, cleanliness standards (interior/exterior), safety compliance, and amenity presentation. * Ensure court ...

The Vollrath Company

2nd Shift- Soft Serve Wirer

Kiel, WI · On-site

$19.75 - $23.25/hr

Is responsible for assembling and wiring soft serve/custard machines on the production line according to detailed blueprints and technical specifications. This role involves ensuring that all ...

The Vollrath Company

1st Shift- Soft Serve Wirer

Kiel, WI · On-site

$19.75 - $23.25/hr

Is responsible for assembling and wiring soft serve/custard machines on the production line according to detailed blueprints and technical specifications. This role involves ensuring that all ...

VollRath

1st Shift- Soft Serve Wirer

Kiel, WI · On-site

$24.25/hr

Is responsible for assembling and wiring soft serve/custard machines on the production line according to detailed blueprints and technical specifications. This role involves ensuring that all ...

VollRath

2nd Shift- Soft Serve Wirer

Kiel, WI · On-site

$24.25/hr

Is responsible for assembling and wiring soft serve/custard machines on the production line according to detailed blueprints and technical specifications. This role involves ensuring that all ...

Kohler Co.

Reception Desk Clerk II, The Serve

Kohler, WI · On-site

$14.25 - $17.50/hr

Monitor and control access to all areas of The Serve. * Direct members and guests to appropriate areas of thebuilding and answer inquiries. * Distribute keys to lockers and ensure accountability ...

Kohler Co.

Reception Desk Clerk II, The Serve

Kohler, WI · On-site

$14.25 - $17.50/hr

Monitor and control access to all areas of The Serve. * Direct members and guests to appropriate areas of thebuilding and answer inquiries. * Distribute keys to lockers and ensure accountability ...

KOHLER

Reception Desk Clerk II, The Serve

Kohler, WI · On-site

$14.25 - $17.50/hr

Monitor and control access to all areas of The Serve. * Direct members and guests to appropriate areas of thebuilding and answer inquiries. * Distribute keys to lockers and ensure accountability ...

Kohler

Reception Desk Clerk II, The Serve

Kohler, WI · On-site

$17 - $23/hr

Reception Desk Clerk II, The Serve Work Mode: Onsite **Location: ** Kohler, WI Opportunity Responsible for extending a friendly greeting and farewell to facility users and performing duties ...

Kohler Co.

Reception Desk Clerk I, The Serve

Kohler, WI

$14.25 - $17.50/hr

Maintain knowledge of all The Serve policies andprograms; provide explanations to members and guests when appropriate. * Enforce facility rules and policies, including SOPs,programs, accident ...

Kohler

Reception Desk Clerk I, The Serve

Kohler, WI · On-site

$16 - $20/hr

Reception Desk Clerk I, The Serve Work Mode: Onsite **Location: ** Kohler, WI Opportunity Responsible for extending a friendly greeting and farewell to facility users and performing duties relating ...

Kohler Co.

Reception Desk Clerk II, The Serve

Kohler, WI · On-site

$17 - $23/hr

Reception Desk Clerk II, The Serve Work Mode: Onsite Location: Kohler, WI Opportunity Responsible for extending a friendly greeting and farewellto facility users and performing duties relating to ...

KOHLER

Reception Desk Clerk I, The Serve

Kohler, WI · On-site

$14.25 - $17.50/hr

Maintain knowledge of all The Serve policies andprograms; provide explanations to members and guests when appropriate. * Enforce facility rules and policies, including SOPs,programs, accident ...

Kohler Co.

Reception Desk Clerk I, The Serve

Kohler, WI · On-site

$14.25 - $17.50/hr

Maintain knowledge of all The Serve policies andprograms; provide explanations to members and guests when appropriate. * Enforce facility rules and policies, including SOPs,programs, accident ...

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All JobsServe JobsServe Jobs in Wisconsin

Serve information

See Wisconsin salary details

$15.5K

$44.7K

$70.8K

How much do serve jobs pay per year?

As of Aug 10, 2026, the average yearly pay for serve in Wisconsin is $44,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,959.00 and $51,135.00 per year, depending on experience, location, and employer.

What is the difference between Serve vs Waiter?

AspectServeWaiter
CredentialsMinimal; often no formal certification neededMinimal; no formal certification required
Work EnvironmentRestaurants, cafes, catering eventsRestaurants, cafes, bars
Industry UsageUsed broadly for serving food and drinksCommonly used for front-of-house staff in dining
Search/Comparison IntentPeople looking for serving roles or job descriptionsPeople comparing front-of-house restaurant jobs

Serve is a general term that can refer to anyone providing food or drinks, including waiters. Waiter specifically describes a person serving food and beverages in a restaurant setting. While both roles involve customer service and serving food, 'Serve' is broader and can include other contexts, whereas 'Waiter' is more specific to restaurant staff.

What are the key skills and qualifications needed to thrive as a server?

To thrive as a Server, you need strong customer service skills, basic math abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and knowledge of food safety standards, sometimes supported by food handler certifications, are typically required. Outstanding Servers excel with communication, multitasking, and the ability to remain calm under pressure. These skills ensure efficient service, positive customer experiences, and smooth restaurant operations.

What is a serve?

Serve jobs typically refer to roles in the food and beverage industry where individuals are responsible for taking orders, delivering food and drinks to customers, and ensuring a positive dining experience. These positions can include restaurant servers, waitstaff, or banquet servers. Individuals in these roles must have strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. They often handle customer requests, process payments, and maintain cleanliness in their work areas.

What are some common challenges faced by servers in a busy restaurant environment, and how can they be managed?

Servers in busy restaurants often face challenges such as handling multiple tables simultaneously, managing customer expectations, and staying organized during peak hours. Effective communication with kitchen staff and other team members is essential to ensure orders are accurate and delivered promptly. Time management, multitasking skills, and keeping a positive attitude under pressure help servers provide excellent customer service and maintain efficiency even during the busiest shifts.
What are popular job titles related to Serve jobs in Wisconsin? For Serve jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Serve jobs in Wisconsin look for? The top searched job categories for Serve jobs in Wisconsin are:
What cities in Wisconsin are hiring for Serve jobs? Cities in Wisconsin with the most Serve job openings:
Serve jobs near you
Infographic showing various Serve job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,741 per year, or $21.5 per hour.

Manager, The Serve

Kohler Co.

Kohler, WI • On-site

Full-time

Re-posted 5 days ago

Job description

Manager, The Serve
Work Mode: Onsite
Location:Onsite - Kohler, Wisconsin
Opportunity
This high energy and culture driving manager is responsible for leading The Serve-a premier racquet sport facility featuring 6 indoor pickleball courts, 2 outdoor platform tennis courts, and an indoor social space designed for events and activities-ensuring a world-class member and guest experience in a pristine, well-stocked, safe, and welcoming environment. This role manages the reception desk team, oversees scheduling and payroll accuracy, maintains service standards, drives revenue through membership sales and program participation (leagues, tournaments, socials, events), and partners closely with Sports Core leadership and stakeholders. The Manager also oversees a grab-and-go Food & Beverage offering, including inventory levels, ordering, and continuous adjustment based on purchasing trends in partnership with Woodlake Market management. The role owns day-to-day operating excellence, service recovery, KPI reporting, and the facility Profit & Loss (P&L), including expense management, ordering, and maintenance upkeep.
SPECIFIC RESPONSIBILITIES
Operational Excellence, Court Readiness & Facility Management
  • Own daily operations for The Serve including opening/closing procedures, facility readiness, cleanliness standards (interior/exterior), safety compliance, and amenity presentation.
  • Ensure court operations readiness and presentation daily for 6 indoor pickleball courts and 2 outdoor platform tennis courts (nets, fencing, lighting, surface conditions, snow/ice removal as applicable), including rapid escalation and follow-up on issues.
  • Oversee the indoor social space to ensure it is set, clean, safe, and appropriately configured for activities, socials, meetings, and event execution; coordinate room resets and equipment needs.
  • Ensure the facility remains in pristine condition: coordinate cleaning plans, inspections, work orders, preventative maintenance, and rapid response to facility issues.
  • Maintain appropriate stock levels for all guest-facing supplies and operational consumables; implement inventory routines and par levels.
  • Serve as liaison for maintenance needs and coordinate vendor/contractor access as required; track completion and document follow-up.
  • Develop, maintain, and continuously improve Standard Operating Procedures (SOPs) for reception, court operations, and facility standards; ensure staff knowledge and compliance.

Guest Services, Service Recovery & Member Experience
  • Create and sustain a consistent, gracious service culture aligned with 5-Star expectations; coach teams to deliver prompt, accurate, and engaging interactions.
  • Lead service recovery: respond to member/guest concerns, troubleshoot issues, document incidents, and implement corrective actions to prevent recurrence.
  • Provide tours to prospective members/guests; explain amenities, policies, court offerings, and programming; follow up to convert interest into memberships and participation.
  • Ensure access control and policy adherence (passes/identification/age restrictions) while maintaining a warm, welcoming approach.
  • Build relationships with members and guests to strengthen loyalty, retention, and referrals.

Sales, Revenue Growth & Programming Support
  • Drive revenue through membership sales and renewals; actively sell and promote memberships, programs, events, leagues, tournaments, clinics, ladders, and socials.
  • Work closely with the Corporate Sales team to sell, coordinate, and execute facility buyouts and rentals; develop turnkey packages, align on pricing and contracts, and ensure exceptional event delivery.
  • Drive utilization of the pickleball and platform tennis courts by building and promoting leagues, ladders, tournaments, clinics, and socials; ensure exceptional on-site execution.
  • Partner with Sports Core programming leaders to build an annual calendar that increases utilization and participation at The Serve.
  • Support the planning and on-site execution of leagues/tournaments/socials/events, ensuring registration accuracy, staffing, and member communications.
  • Monitor participation trends and member feedback to refine offerings and maximize engagement and profitability.

Food & Beverage & Retail Operations
  • Manage the grab-and-go Food & Beverage space to ensure a consistent, high-quality member experience, including cleanliness, merchandising, and availability of core items.
  • Maintain proper stocking levels through par-setting, weekly/daily inventory checks, and timely ordering of required items; adjust assortments and quantities based on purchasing trends and seasonal demand.
  • Partner closely with Woodlake Market management for ordering, deliveries, pricing/PLU setup (as applicable), waste reduction, and continuous improvement to the offering.
  • Monitor food safety and storage standards (dating/rotation/temperature controls) and ensure compliance with applicable policies and training.
  • Track F&B revenue, cost of goods, waste, and contribution to facility P&L; recommend changes to improve profitability and guest satisfaction.
  • Retail management: curate and merchandise a racquet-sport retail assortment (apparel, paddles, balls, accessories, gifts); set par levels and reorder points to maintain in-stock position and drive incremental revenue.
  • Own retail inventory controls including receiving, cycle counts, shrink prevention, and accurate POS setup (PLUs/pricing); reconcile variances and implement corrective actions.
  • Partner with Marketing and Corporate partners on retail promotions, seasonal resets, and member-focused product education; track sell-through, margin, and category performance to optimize mix and profitability.

Team Leadership, Scheduling & Training
  • Directly manage reception desk staff: hire, onboard, train, coach, schedule, and develop associates to meet service and sales expectations.
  • Create weekly schedules based on traffic forecasts, court bookings, events, and business needs; manage requests off and shift changes to maintain coverage.
  • Ensure accurate payroll processing and timekeeping; monitor staffing efficiency and labor productivity within budget guidelines.
  • Set clear expectations and provide performance feedback; complete reviews, recognition, and corrective actions as necessary.
  • Foster a positive, accountable culture focused on safety, teamwork, and continuous improvement.

Financial Management & P&L Ownership
  • Own The Serve facility P&L: develop budgets and forecasts, monitor revenues/expenses, and implement cost controls and efficiency initiatives.
  • Manage expenses including ordering supplies, managing inventory, controlling labor costs, and ensuring proper maintenance upkeep within budget.
  • Track and analyze key drivers (membership sales, court utilization, participation, labor, supplies, maintenance, and F&B results) to identify opportunities and mitigate risks.
  • Ensure cash handling and transaction accuracy as applicable; maintain appropriate controls and reconciliations.

Reporting, KPIs & Cross-Functional Coordination
  • Report on court utilization (by court type), program participation, membership conversion from tours, facility buyouts/rentals, and Food & Beverage/retail sales trends to inform staffing, ordering, and programming decisions.
  • Produce and communicate KPI reporting (membership sales, retention, participation, utilization, guest satisfaction, service recovery metrics, labor, and expense performance).
  • Coordinate programs, staffing impacts, and operational standards with Sports Core leadership to ensure consistency across facilities.
  • Maintain strong partnerships with Maintenance, Marketing, Finance/Accounting, and other departments to deliver seamless member experiences and business results.
  • Identify process improvements and lead change management initiatives; implement and sustain gains.

Skills/Requirements
  • Bachelor's degree in Hospitality, Business, Sports Management or related field preferred; equivalent relevant experience considered.
  • At least 3 years experience in hospitality, guest services, facility operations, or club management with demonstrated supervisory responsibility.
  • Strong operational acumen: scheduling, payroll, inventory, purchasing, vendor management, court/facility standards, and maintenance coordination.
  • Proven success driving revenue through sales, memberships, and program participation; strong customer service orientation with measurable results.
  • Demonstrated ability to manage budgets and understand financial statements including P&L, labor, cost controls, and retail/F&B fundamentals (inventory, waste, margins).
  • CPR/AED and First Aid certification required or ability to obtain shortly after hire.

#LI-Onsite
#LI-KS1
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $66,300 - $100,800. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

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