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Serialization Manager Jobs in Massachusetts (NOW HIRING)

RadNet

Technical Support Engineer, PACS

Somerville, MA · On-site

$73K/yr

Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve ... Familiarity with scripting, data serialization, and reporting tools such as SSRS. * Strong ...

Cipla

Packaging Supervisor - MDI

Fall River, MA · On-site

$76K - $103K/yr

Packaging Manager Pay Range: $76,000 - $103,000 Purpose: InvaGen Pharmaceuticals, Inc. is searching ... Responsible for working with Systech serialization system and SAP. * Reducing time spent preparing ...

Cipla

Packaging Supervisor -2nd Shift**

Fall River, MA · On-site

$78K - $99K/yr

Packaging Manager Pay Range: $78,000 - $99,840 Purpose: InvaGen Pharmaceuticals, Inc. is searching ... Responsible for working with Systech serialization system and SAP. * Reducing time spent preparing ...

Kura Oncology

Director, Supply Chain

Boston, MA · On-site

$202K - $235K/yr

Manage extensive internal and external touchpoints and maintain close communication and ... team including serialization expertise, as well as the release and distribution of commercial ...

Cipla

Packaging Supervisor - MDI

Fall River, MA · On-site

$76K - $103K/yr

Packaging Manager Pay Range: $76,000 - $103,000 Purpose: InvaGen Pharmaceuticals, Inc. is searching ... Responsible for working with Systech serialization system and SAP. * Reducing time spent preparing ...

Cipla

$76K - $103K/yr

Managing shifts and controls activities in the absence of the Packaging Manager. Supervising ... Responsible for working with Systech serialization system and SAP. Reducing time spent preparing ...

VulcanForms

Senior Laser Process Engineer

Devens, MA · On-site

$115K - $149K/yr

Ensure flawless execution of serialization architectures (UID, UDI, Data Matrix codes). * Partner ... management systems, and sensor telemetry to feed critical manufacturing data into enterprise ...

Cipla

$78K - $99K/yr

Packaging Manager Pay Range: $78,000 - $99,840 Purpose: InvaGen Pharmaceuticals, Inc. is searching ... Responsible for working with Systech serialization system and SAP. Reducing time spent preparing ...

Cipla

Packaging Supervisor -2nd Shift**

Fall River, MA · On-site

$78K - $99K/yr

Packaging Manager Pay Range: $78,000 - $99,840 Purpose: InvaGen Pharmaceuticals, Inc. is searching ... Responsible for working with Systech serialization system and SAP. * Reducing time spent preparing ...

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Serialization Manager information

What does a Serialization Manager do?

A Serialization Manager oversees the process of assigning unique serial numbers to products, typically in the pharmaceutical or manufacturing industries, to ensure traceability and compliance with regulatory requirements. They manage serialization systems, coordinate with IT and production teams, and ensure all products are properly serialized and tracked throughout the supply chain. Their role is crucial for preventing counterfeiting, supporting product recalls, and meeting government regulations.

What is the job description of a serialization?

A Serialization Manager oversees the process of assigning unique serial numbers to products to ensure traceability and prevent counterfeiting. This role involves implementing serialization systems, managing compliance with regulations, and coordinating with manufacturing and quality teams. Knowledge of serialization software, industry standards, and regulatory requirements is essential.

What is the highest paid job in logistics?

In logistics, executive roles such as Supply Chain Director or Logistics Vice President tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is the highest paid job in pharmacy?

In pharmacy, the highest paid roles are often pharmacy directors or chief pharmacy officers, who oversee pharmacy operations and strategy in healthcare organizations. These positions typically require advanced degrees, extensive experience, and leadership skills, and they can earn salaries exceeding $150,000 annually depending on the organization and location.

What jobs pay 2000 a day?

High-paying roles such as Serialization Managers, specialized consultants, or senior executives can earn around $2,000 per day, especially in industries like manufacturing, technology, or finance. These positions often require extensive experience, advanced skills, and sometimes certifications, and may involve project management or leadership responsibilities.

How does a Serialization Manager typically interact with cross-functional teams to ensure compliance with global pharmaceutical regulations?

A Serialization Manager regularly collaborates with quality assurance, IT, supply chain, and regulatory affairs teams to ensure all serialized products meet global regulatory requirements. This includes coordinating system integrations, aligning on data standards, and troubleshooting issues that could impact product traceability. Effective communication and project management skills are essential, as the role often requires leading cross-functional meetings, providing training, and ensuring any changes in regulations are quickly implemented across all departments involved in the serialization process.

What are the key skills and qualifications needed to thrive as a Serialization Manager, and why are they important?

To thrive as a Serialization Manager, you need in-depth knowledge of pharmaceutical supply chain regulations, serialization processes, and compliance standards, typically supported by a degree in a scientific, engineering, or related field. Familiarity with serialization software (such as SAP ATTP, TraceLink), data management systems, and regulatory compliance tools is crucial. Strong project management, problem-solving skills, and effective communication enable successful cross-functional collaboration and issue resolution. These skills and qualifications are vital to ensure products meet regulatory requirements, prevent counterfeiting, and maintain supply chain integrity.
What are popular job titles related to Serialization Manager jobs in Massachusetts? For Serialization Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Serialization Manager jobs in Massachusetts look for? The top searched job categories for Serialization Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Serialization Manager jobs? Cities in Massachusetts with the most Serialization Manager job openings:
Serialization Manager jobs near you
Technical Support Engineer, PACS

Technical Support Engineer, PACS

RadNet

Somerville, MA • On-site

$73K/yr

Full-time

Posted 9 days ago

RadNet rating

6.6

Company rating: 6.6 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

556th of 870 rated healthcare providers

Job description

Responsibilities
Job Summary
The Technical Support Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.
Expanded Essential Duties and Responsibilities
  • Serve as the primary PACS technical support resource for customer healthcare IT projects.
  • Provide second-level support for PACS/RIS and healthcare IT systems, troubleshooting and resolving escalated technical issues.
  • Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.
  • Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.
  • Collaborate with IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.
  • Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.
  • Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.
  • Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.
  • Ensure compliance with healthcare regulatory standards and internal IT policies.
  • Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.
  • Deliver product and service training to administrators, service-level users, and customers as needed.
  • Perform DeepHealth RIS/PACS system updates, upgrades, and maintenance activities.
  • Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.
  • Integrate and support solutions within public cloud environments and DeepHealth platforms.
  • Design, implement, document, and support technical solutions that meet customer and organizational requirements.
  • Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.
  • Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.
  • Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.

Minimum Qualifications, Education, and Experience
  • Bachelor's degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.
  • Minimum of 5 years of experience in IT support roles.
  • Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.
  • Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).
  • Strong Linux system administration and command-line experience.
  • Experience with MSSQL database management and relational database technologies.
  • Strong understanding of networking concepts, troubleshooting, and infrastructure support.
  • Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.
  • Proven experience troubleshooting complex software applications and healthcare technology solutions.
  • Experience with public cloud environments and cloud-based integrations.
  • Familiarity with scripting, data serialization, and reporting tools such as SSRS.
  • Strong troubleshooting, analytical thinking, and critical problem-solving skills.
  • Experience using ticketing systems and ITIL-based support processes.
  • Strong customer service, relationship management, and call center support experience.
  • Excellent written and verbal communication skills with both technical and non-technical audiences.
  • Ability to manage multiple priorities and work effectively under pressure.
  • Ability to collaborate effectively across cross-functional technical and business teams.
  • Flexibility to work varied schedules and participate in on-call rotations as required.
  • Strong understanding of PC/server hardware platforms and general IT infrastructure.
  • Professional communication and interpersonal skills required for internal and external customer interactions.

Preferred Qualifications
  • CCNA or CCNP certification.
  • CompTIA Linux+, RHCA, or RHCT certification.
  • Radiology workflow experience.
  • Experience in healthcare or clinical IT environments.
  • Advanced knowledge of healthcare imaging and workflow technologies.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Quality Standards
  • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
  • Follows all local, regional and country laws concerning employment.
  • Follows all DeepHealth policies and procedures.
  • Follows data privacy, compliance, safety and confidentiality standards at all times.
  • Practices universal safety precautions.
  • Promotes good public relations on the phone and in person.
  • Adapts and is willing to learn new tasks, methods, and systems.
  • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
  • Completes job responsibilities in a quality and timely manner.

Travel
This position may require occasional travel.
Working Environment
Remote
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.
Salary from $75,000 to $100,000 depending upon experience.

What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

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About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

Social media

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