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Senture Work At Home Call Center Jobs (NOW HIRING)

Senture

Member Engagement Coordinator

$15/hr

... call center environment where productivity and quality standards are key ... This position is fully remote, work from home. Quick facts: * 2 weeks of paid, mandatory training ...

Senture

Member Engagement Coordinator

$15/hr

... call center environment where productivity and quality standards are key ... This position is fully remote, work from home. Quick facts: * 2 weeks of paid, mandatory training ...

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How much do senture work at home call center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for senture work at home call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Senture Work At Home Call Center vs Customer Service Representative?

FeatureSenture Work At Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically office or remote
Required CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, training often provided
Industry UsageCommon in call centers, customer supportCustomer support across various industries
Job FocusHandling inbound/outbound calls, support tasksAssisting customers, resolving issues

Senture Work At Home Call Center agents primarily work remotely handling calls for various clients, with training provided. Customer Service Representatives also handle customer interactions but may work in different settings. Both roles require similar credentials and focus on customer support, but Senture emphasizes remote work in a call center environment.

Is Senture Work From Home legit?

Senture Work At Home Call Center is a legitimate employer that hires remote customer service representatives. The company provides training and requires basic skills in communication and computer use; it is a recognized organization in the remote work industry. However, job seekers should verify current openings and company details before applying.

Does Senture hire part-time?

Senture offers both full-time and part-time work at their call center positions. Part-time roles typically involve flexible schedules and may require specific skills such as customer service or communication abilities.

What are the key skills and qualifications needed to thrive as a Senture Work At Home Call Center Agent, and why are they important?

To thrive as a Senture Work At Home Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and secure remote work technology is typically required. Exceptional customer service, patience, and time management are standout soft skills for this role. These skills ensure efficient, professional handling of customer inquiries and contribute to overall customer satisfaction in a remote environment.

What is the easiest WFH job to get hired at?

The Senture Work At Home Call Center position is often considered accessible for entry-level applicants, as it typically requires good communication skills and a quiet environment. Many companies hiring for remote call center roles look for basic computer proficiency and customer service aptitude, making these jobs relatively easier to secure compared to specialized or technical roles.

What are some common challenges faced by Senture Work At Home Call Center agents, and how can they be managed?

Senture Work At Home Call Center agents often face challenges such as managing distractions in a home environment and maintaining motivation without in-person supervision. To address these, it's helpful to establish a dedicated workspace, follow a structured daily routine, and regularly communicate with team members and supervisors through company channels. Additionally, agents can take advantage of Senture’s training resources and peer support to stay engaged and up-to-date on best practices, ensuring both productivity and job satisfaction.

How much does Senture pay work from home?

Senture work-at-home call center agents typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Compensation may also include performance bonuses and benefits, with the role often requiring strong communication skills and computer proficiency.

What is a Senture Work At Home Call Center job?

A Senture Work At Home Call Center job involves providing customer service and support remotely for government and commercial clients. Employees answer inbound calls, assist customers with their inquiries, process requests, and resolve issues from their home office. Senture provides training, equipment, and support, allowing representatives to work from home while delivering professional service. These positions require good communication skills, a quiet workspace, and reliable internet. Working remotely with Senture offers flexibility and the opportunity to support various client needs.
Infographic showing various Senture Work At Home Call Center job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Member Engagement Coordinator

Member Engagement Coordinator

Senture

Remote

$15/hr

Full-time

PTO

Posted 7 days ago

Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Overview
Military veterans and military spouses bring essential experience to our workforce, and we invite them to apply
As a Member Engagement Coordinator (MEC) at Senture, you'll be part of a mission-driven team focused on improving access to care for members. This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers. You'll use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals. The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key. This position is fully remote, work from home.
Quick facts:
  • 2 weeks of paid, mandatory training: 100% attendance required.
  • All equipment provided.
  • Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST.
  • Competitive benefits, PTO, growth, and development opportunities.
  • This position is fully remote, work from home.
  • Pay Rate: Base of $13.50 per hour
    • Start at $13.50 per hour, with scheduled raises as you grow-up to $15 per hour after two years.
  • Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250.

Important: You must complete assessments! Recruiters will not review your application submission until all assessments are complete.
At the end of the application, you'll see a screen titled "Digital Interview." Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process.
Join Senture's Member Engagement team to make a difference and earn additional incentives while helping members take control of their health!
Qualifications
  • High School Diploma or equivalent.
  • Desire to work in a results-driven outbound call center environment.
  • Strong sales aptitude with a focus on earning monthly incentives.
  • Motivated to achieve productivity goals with a strong work ethic.
  • Excellent communication skills, friendly, and conversational with members.
  • Ability to follow a fixed daily schedule, comply with feedback, and maintain confidentiality.
  • Proficiency in using multiple computer systems simultaneously.
  • Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable.
  • Authorized to work in the United States.
  • Successful completion of pre-hire testing, background check, and drug screening.
  • If hired, Provide two valid, in-date IDs and proof of education during onboarding process.

Work from Home Requirements
  • Reliable, cabled internet service: 20mbps upload, 5mbps download, latency at or below 100 ms.
  • Satellite, cellular, hot spot, or wifi connection is not acceptable on any program.
  • Quiet and secure workspace free of distractions. Employees must provide their own workspace furniture.
  • Accountability for work schedules and compliance with security standards.

Responsibilities
What You'll Do:
  • Connect: Make an average of 50 outbound calls per hour using an automated dialer system to offer, explain, and schedule free in-home or virtual health evaluations with licensed providers. Approximately 85% outbound and 15% inbound calls.
  • Engage Members: Utilize pre-approved scripts to ensure consistent and accurate communication with members. These scripts will guide you in explaining the purpose and details of scheduling healthcare evaluations.
  • Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health. Confidently present a product's value and guide prospects toward a 'yes' without sounding pushy.
  • Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations.
  • Adaptable: Adjust, reschedule, or cancel appointments as requested.
  • Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity.
  • Flexible: Be available to complete overtime when required based on business needs.
  • Be Part of a Team: Participate in peer side-by-side coaching as needed
  • Compliant: Follow HIPAA guidelines to protect member privacy. Report member complaints to supervisors immediately.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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