ZipRecruiter

Log In

1

Senior User Experience Researcher Jobs in Springfield, VA

GEICO

Senior UX Researcher

Bethesda, MD · On-site

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research . As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by ...

Geico

Senior UX Researcher

Bethesda, MD · Hybrid

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research . As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

We're reinventing a large enterprise data platform, and we need a senior researcher who can close ... Bachelor's degreein human behavior or related field, or equivalentexperience * 4+ years of CX/UX ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

$184K/yr

... need a senior researcher who can close the loop between user feedback and continuous product ... Experience training or mentoring junior researchers in research best practices * Working knowledge ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

$91K - $184K/yr

... need a senior researcher who can close the loop between user feedback and continuous product ... Experience training or mentoring junior researchers in research best practices * Working knowledge ...

Hatch IT

Senior UX Designer

Reston, VA · On-site

$140K - $170K/yr

About the Role As a Senior User Experience Designer , you are a highly influential individual ... Drive UX strategy and influence product roadmap decisions through customer insights, user research ...

Hatch IT

Senior UX Designer

Reston, VA · On-site

$150 - $200/hr

About the Role As a Senior User Experience Designer , you are a highly influential individual ... Drive UX strategy and influence product roadmap decisions through customer insights, user research ...

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

In this role, you will apply user research, human-centered design, and UX best practices to improve ... senior leaders to uncover user needs and translate research findings into practical, intuitive ...

Mediabarn

Sr. UX Designer

Fairfax, VA · On-site

\n \n \n The Senior UX Designer\/Researcher role will act as a member of the product design team and support the vision, build out and ongoing lifecycle of a given platform. He or she will be ...

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

In this role, you will apply user research, human-centered design, and UX best practices to improve ... senior leaders to uncover user needs and translate research findings into practical, intuitive ...

next page

Showing results 1-20

All JobsUser Experience Researcher JobsSenior User Experience Researcher JobsSenior User Experience Researcher Jobs in Springfield, VA

Senior User Experience Researcher information

See Springfield, VA salary details

$31.3K

$118.1K

$171.8K

How much do senior user experience researcher jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior user experience researcher in Springfield, VA is $118,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $160,900.00 per year, depending on experience, location, and employer.

What does a senior user experience researcher do?

A Senior User Experience (UX) Researcher is responsible for studying how users interact with products and services to inform design decisions. They plan, conduct, and analyze user research using methods like interviews, usability testing, and surveys. Their insights help teams create user-centered products that are intuitive and effective. Senior UX Researchers also mentor junior researchers and collaborate closely with designers, product managers, and engineers to ensure research findings are integrated into the development process.

How does a senior user experience researcher typically collaborate with product managers and designers throughout a project lifecycle?

A Senior User Experience Researcher works closely with product managers and designers from the early stages of product development through launch and iteration. They help define research goals, select appropriate methodologies, and share insights that directly inform design decisions. Regular meetings, workshops, and presentations ensure that research findings are integrated into the product roadmap. This collaborative approach not only aligns stakeholders but also fosters a user-centered culture across the team.

What are the key skills and qualifications needed to thrive as a senior user experience researcher, and why are they important?

To thrive as a Senior User Experience Researcher, you need expertise in qualitative and quantitative research methods, a background in human-computer interaction or psychology, and several years of relevant UX research experience. Familiarity with tools such as UserTesting, Optimal Workshop, and analytics platforms, along with experience in usability testing and survey design, is typically required. Exceptional communication, stakeholder management, and critical thinking skills help you translate research insights into actionable recommendations and foster cross-functional collaboration. These skills and qualities are crucial for delivering impactful user-centered solutions that drive product success and business value.

What is the difference between Senior User Experience Researcher vs User Experience Researcher?

AspectSenior User Experience ResearcherUser Experience Researcher
Required CredentialsBachelor's or Master's in HCI, Psychology, or related field; experience in research methodsSimilar educational background; less work experience required
Work EnvironmentLeads research projects, mentors junior staff, collaborates with cross-functional teamsSupports research activities, assists in data collection and analysis
Employer & Industry UsageUsed in tech, e-commerce, and design firms for advanced research rolesCommon entry-level or mid-level role across similar industries

The main difference between a Senior User Experience Researcher and a User Experience Researcher lies in experience level, responsibilities, and leadership. Senior roles typically involve leading projects, mentoring, and strategic input, while User Experience Researchers focus on supporting research tasks. Both roles require similar educational backgrounds and are prevalent in tech and design industries.

What cities near Springfield, VA are hiring for Senior User Experience Researcher jobs?

Cities near Springfield, VA with the most Senior User Experience Researcher job openings:

Senior User Experience Researcher jobs near you

Senior UX Researcher

GEICO

Bethesda, MD • On-site

Full-time

Re-posted 14 days ago

GEICO rating

8.1

Company rating: 8.1 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

160th of 315 rated insurance

Job description

Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights.
This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Bethesda, MD; Palo Alto, CA; Seattle, WA.
Job Responsibilities
  • Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies and experimentation. Proactively identify research opportunities and follow through the process from scope, execution, analysis, delivery, and measurement.

  • Apply a mixed-methods approach - combining qualitative methods (interviews, ethnography, usability testing) with quantitative methods (surveys, usage analytics, experimentation) - across all phases of the research process, from recruitment and study design through analysis and reporting, to generate insight into user needs, behaviors, and product usage/performance.

  • Use usage and behavioral analytics to identify friction, drop-off, and opportunity areas across the end-to-end user journey, triangulating quantitative signals with qualitative findings to explain the "why" behind the data.

  • Design, run, and analyze experiments (A/B and multivariate tests) to validate hypotheses and measure the impact of design and product changes on user behavior and business outcomes.

  • Conduct journey mapping, task analysis, and service/experience blueprinting to map end-to-end experiences, and connect tactical findings to the broader context of customers' lives, goals, and circumstances beyond a single product interaction.

  • Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions. Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops.

  • Incorporate AI into the research practice - using AI tools to accelerate analysis, synthesis, and reporting - and contribute research on how customers experience, trust, and adopt AI-driven product features.

  • Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles. Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle

  • Stay current with the latest research methodologies, tools, and industry trends, including emerging AI capabilities and experimentation practices. Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results.

Basic Qualifications
  • Bachelor's Degree in a related field

  • 5+ years of experience (or 3+ with Masters degree) in user experience research

  • 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research, journey mapping and task analysis

Preferred Qualifications
  • Ecommerce, Insurance or Financial service industry experience

  • Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, usage analytics and ethnographic research

  • Experience designing and analyzing experiments (A/B/multivariate testing) to inform product and design decisions

  • Experience using usage/behavioral analytics tools to surface friction points and opportunities across the user journey

  • Experience conducting journey mapping, task analysis, and service/experience blueprinting

  • Familiarity incorporating AI tools into the research workflow (e.g., AI-assisted synthesis, transcription, analysis), and/or experience researching AI-powered product features

  • Proficient in data analysis and visualization tools, such as PowerBI or Tableau

  • Have a solid understanding of user-centered design principles and methodologies.

  • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences

  • Demonstrated ability to influence cross-functional teams and drive user-centric design decisions

  • Ability to translate journey-level and product-level findings into the broader context of customers' lives, goals, and life stages

Annual Salary
$109,675.00 - $172,200.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: Protecting customers through life's twists and turns with innovation and integrity.
Great Careers:Personalized development programs, mentorship, and certification assistance.
Great Culture:Inclusive and collaborative culture rooted in shared success.
Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

View All GEICO Jobs

Apply