Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed ...
Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed ...
Relationship Banker / Senior Relationship Banker - Old Milton Parkway
Alpharetta, GA · On-site
$18 - $23.75/hr
Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed ...
Relationship Banker / Senior Relationship Banker - Old Milton Parkway
Alpharetta, GA · On-site
$18 - $23.75/hr
Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed ...
Senior Teller information
See Decatur, GA salary details
$14.55 - $15.53
5% of jobs
$15.53 - $16.51
4% of jobs
$16.51 - $17.50
14% of jobs
$17.57 is the 25th percentile. Wages below this are outliers.
$17.50 - $18.48
25% of jobs
The median wage is $18.56 / hr.
$18.48 - $19.46
18% of jobs
$20.13 is the 75th percentile. Wages above this are outliers.
$19.46 - $20.44
13% of jobs
$20.44 - $21.42
7% of jobs
$21.42 - $22.40
3% of jobs
$22.40 - $23.38
5% of jobs
$23.38 - $24.37
3% of jobs
$24.37 - $25.35
2% of jobs
$14
$19
$25
How much do senior teller jobs pay per hour?
What does a senior teller do?
As a senior teller, your responsibilities are to provide customer service at a bank branch, process banking transactions, and oversee junior tellers. You handle deposits, help customers withdraw money and check their balances, answer questions about accounts, and direct customers to other bank staff for more specialized services or advice. You may also train new tellers and other front-end staff in bank operations and customer service procedures. In some branches, your duties may include scheduling tellers and auditing their performance.
What are the key skills and qualifications needed to thrive as a senior teller, and why are they important?
What is the difference between Senior Teller vs Teller?
| Aspect | Senior Teller | Teller |
|---|---|---|
| Required Credentials | High school diploma; cash handling experience; sometimes additional certifications | High school diploma; basic cash handling skills |
| Work Environment | Bank branches; customer service; cash transactions | Bank branches; customer service; cash transactions |
| Employer & Industry Usage | Used in banking industry; often a step up from Teller | Entry-level or standard banking role |
| Comparison Search Intent | Often searched for career progression or role differences | Commonly searched for entry-level banking jobs |
Senior Tellers typically have more experience, handle complex transactions, and may supervise Tellers. They often require additional certifications and are seen as a step above Tellers in the banking hierarchy. Tellers perform basic cash handling and customer service tasks. The main difference lies in experience level, responsibilities, and sometimes certifications.
What is a senior teller?
How does a senior teller typically support the training and development of junior tellers?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Truist rating
7.9
Based on 117 frontline employees who took The Breakroom Quiz
79th of 170 rated banks
Job description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor to include teller transactions, which are not mentioned below. Specific activities may change from time to time.
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.
4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines
5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
6. Advises on consumer lending options and takes loan applications.
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. 2 years of client sales and service experience
3. Experience with sourcing and prospecting for new clients and client relationship building
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
7. Ability to multi-task under time constraints
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. Associate's degree or higher
2. Demonstrated ability to handle multiple priorities under time constraints
3. Excellent verbal and written communication skills
4. Ability to respond in a professional manner with a high level of service quality
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients
6. Demonstrated ability in meeting or exceeding sales goals
7. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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About Truist
Sourced by ZipRecruiter
Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2019