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Senior Technical Support Engineer Jobs in Alabama

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$135K - $216K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$97K - $127K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$97K - $127K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$98K - $127K/yr

They are hiring a Sr. Technical Project Engineer to provide technical oversight, task tracking, and engineering coordination for modernization activities in support of government projects.

ConnexPay

Enterprise Support Engineer II

Huntsville, AL · Remote

Provide technical guidance and mentorship to Level I Enterprise Support Engineers. * Share technical knowledge and best practices related to ConnexPay systems and support procedures. * Design, build ...

New

ConnexPay

Enterprise Support Engineer II

Birmingham, AL · Remote

Provide technical guidance and mentorship to Level I Enterprise Support Engineers. * Share technical knowledge and best practices related to ConnexPay systems and support procedures. * Design, build ...

New

Hunt Consolidated

Sr. Process Engineer

Tuscaloosa, AL · On-site

$93K - $120K/yr

Senior Technical Support for Personnel: * Monitor assigned area(s) and overall refinery operations and advise management and engineering of any issues that may be surfacing. * Advise technical staff ...

Ignite Now

SENIOR TECHNICAL INTEGRATOR

Huntsville, AL · On-site

$100 - $130/hr

In this role you will support the Missile Defense Agency (MDA) Sensors X‑Band Radars Program ... Provide Systems Engineering expertise, knowledge, analysis, and process management. * Provide ...

Hunt

Sr. Process Engineer

Tuscaloosa, AL · On-site

$93K - $120K/yr

Senior Technical Support for Personnel: * Monitor assigned area(s) and overall refinery operations and advise management and engineering of any issues that may be surfacing. * Advise technical staff ...

Hunt

Sr. Process Engineer

Tuscaloosa, AL · On-site

$93K - $120K/yr

Senior Technical Support for Personnel: * Monitor assigned area(s) and overall refinery operations and advise management and engineering of any issues that may be surfacing. * Advise technical staff ...

Edge Autonomy

Senior Technical Recruiter

Huntsville, AL · On-site

$126K - $140K/yr

The ideal candidate brings extensive experience recruiting engineering, manufacturing, and ... Support talent acquisition process improvements and scalable recruiting practices REQUIRED ...

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All JobsTechnical Support Engineer JobsSenior Technical Support Engineer JobsSenior Technical Support Engineer Jobs in Alabama

Senior Technical Support Engineer information

See Alabama salary details

$30.4K

$100.3K

$207.1K

How much do senior technical support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior technical support engineer in Alabama is $100,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $110,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior technical support engineer?

To thrive as a Senior Technical Support Engineer, you need deep expertise in troubleshooting, system administration, and a strong understanding of the relevant software or hardware platforms, often backed by a technical degree or certifications such as CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote diagnostics tools, and CRM platforms is typically required. Exceptional communication, problem-solving abilities, and patience are critical soft skills for managing complex cases and customer relationships. These skills ensure swift resolution of technical issues, high customer satisfaction, and effective collaboration within support teams.

What are some common challenges faced by senior technical support engineers, and how can they be addressed?

Senior Technical Support Engineers often encounter complex technical issues that require in-depth troubleshooting and collaboration with product development teams. Managing multiple high-priority cases simultaneously and ensuring timely resolution can be challenging. Effective communication, strong organizational skills, and continuous learning about new technologies are key to overcoming these challenges. Additionally, leveraging internal knowledge bases and collaborating closely with cross-functional teams helps streamline issue resolution and improve customer satisfaction.

What is the difference between Senior Technical Support Engineer vs Technical Support Engineer?

AspectSenior Technical Support EngineerTechnical Support Engineer
Required CredentialsBachelor's degree, relevant certifications (e.g., CompTIA, Cisco)Bachelor's degree, entry-level certifications often sufficient
Work EnvironmentAdvanced technical support, troubleshooting complex issues, mentoringBasic technical support, resolving common customer issues
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, telecom, software companies, customer support roles

The Senior Technical Support Engineer typically handles more complex issues, mentors junior staff, and requires more experience and certifications. In contrast, the Technical Support Engineer focuses on resolving standard customer problems, often with less experience. Both roles are vital in tech support teams but differ mainly in complexity and responsibility.

What is the role of a senior technical support engineer?

A senior technical support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to hardware, software, or network systems. They often mentor junior staff, document solutions, and use tools like ticketing systems and remote support software to resolve problems efficiently.

What are the most commonly searched types of Technical Support Engineer jobs in Alabama?

The most popular types of Technical Support Engineer jobs in Alabama are:

What cities in Alabama are hiring for Senior Technical Support Engineer jobs?

Cities in Alabama with the most Senior Technical Support Engineer job openings:

IT Support Engineer III

Birmingham, AL • On-site

The Solutions Team Inc
IT Services • 11 - 50 employees
Learn more about The Solutions Team Incexternal

Full-time

Medical, Dental, PTO

Re-posted 3 days ago

Job description

Description:

Position Overview

The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.

Key Responsibilities & Daily Tasks

  • Handle advanced escalations from lower-level engineers
  • Diagnose and resolve complex server, networking, and infrastructure issues
  • Support healthcare and dental software applications and imaging systems
  • Lead and execute infrastructure, cloud, and security projects
  • Act as a senior technical advisor to clients
  • Maintain detailed technical documentation and system diagrams


Requirements:

Required Skills & Qualifications

  • 5 or more years of IT support experience
  • Advanced expertise in Windows Server, Microsoft 365, and networking
  • Strong project execution and communication skills
  • Must live in Metro Birmingham Area

Preferred Qualifications

  • Healthcare or dental IT experience
  • Advanced PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks

  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

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