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Senior Technical Operations Analyst Jobs in Redmond, WA

Samprasoft

Operations Analyst

Seattle, WA · On-site

Supports Senior Management on presentations and special project analyses. Works collaboratively to ... Analytical and collaborative with strong technical and problem-solving skillsStrong communication ...

Samprasoft

Operations Analyst

Seattle, WA · On-site

Supports Senior Management on presentations and special project analyses. Works collaboratively to ... Analytical and collaborative with strong technical and problem-solving skillsStrong communication ...

Flexe

Senior Operations Analyst

Seattle, WA · On-site +1

$82K - $115K/yr

Flexe.com The Senior Operations Analyst supports day-to-day operations for medium-sized, moderately complex accounts, serving as a Flexe platform expert and driving process/product improvements.

MBR Partners

Senior Technical Delivery Director

Seattle, WA · On-site

$125K - $172K/yr

Senior Technical Delivery Director - US Tier 1 Telecom Operator Location: Seattle, WA About Our ... analytics, and operational optimization, enabling customers to address evolving business and ...

Axon

Senior Accounting Operations Analyst

Seattle, WA

$94K - $118K/yr

Your Impact As an Accounting Operations Sr. Analyst, you will play a key role in ensuring accurate ... technical accounting expertise, analytical thinking, and collaboration to drive high-quality ...

Axon

Senior Accounting Operations Analyst

Seattle, WA · On-site

$94K - $118K/yr

Your Impact As an Accounting Operations Sr. Analyst, you will play a key role in ensuring accurate ... technical accounting expertise, analytical thinking, and collaboration to drive high-quality ...

F5, Inc.

Sr Business Operations Analyst

Seattle, WA · On-site

$112K - $169K/yr

We are seeking a results-driven Senior Business Planning & Operations Analyst to enhance the strategic and operational performance of our product organization. In this role, you will leverage your ...

Expedia

Principal Analyst - Security Operations

Seattle, WA · On-site

$231K - $323K/yr

Principal Analyst - Security Operations Our Cyber Security organization works across Expedia Group ... Ability to influence senior technical and business stakeholders using clear, databacked insights ...

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Senior Technical Operations Analyst information

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How much do senior technical operations analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for senior technical operations analyst in Redmond, WA is $56.49, according to ZipRecruiter salary data. Most workers in this role earn between $50.10 and $62.21 per hour, depending on experience, location, and employer.

What does a senior technical operations analyst do?

A Senior Technical Operations Analyst is responsible for overseeing and improving the technical processes that support an organization's core operations. They analyze system performance, troubleshoot technical issues, implement solutions, and ensure that IT services run smoothly. Additionally, they may lead projects to optimize workflows, collaborate with cross-functional teams, and provide guidance to junior analysts. Their expertise helps maintain high system reliability, security, and efficiency.

What are the key skills and qualifications needed to thrive as a senior technical operations analyst, and why are they important?

To thrive as a Senior Technical Operations Analyst, you need expertise in IT operations, incident management, and data analysis, typically supported by a bachelor's degree in computer science or a related field. Familiarity with tools like ITSM platforms (e.g., ServiceNow), monitoring systems (e.g., Splunk, Nagios), and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills that set top performers apart. These skills and qualifications ensure efficient system operations, minimize downtime, and facilitate clear collaboration across technical and business teams.

How does a senior technical operations analyst typically collaborate with other departments to resolve technical issues?

A Senior Technical Operations Analyst frequently works cross-functionally with IT, engineering, customer support, and product teams to quickly identify, diagnose, and resolve technical issues. This involves facilitating communication between technical and non-technical stakeholders, prioritizing incidents based on business impact, and ensuring that root causes are addressed to prevent recurrence. Collaboration often includes regular meetings, sharing detailed incident reports, and participating in post-incident reviews to improve processes and response times. Effective teamwork and clear communication are essential for minimizing downtime and ensuring seamless operations.

What cities near Redmond, WA are hiring for Senior Technical Operations Analyst jobs?

Cities near Redmond, WA with the most Senior Technical Operations Analyst job openings:

Senior Technical Operations Analyst jobs near you

Sr. Technical Operations Engineer, Customer Success (Starlink)

SpaceX

Redmond, WA

$130K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Job description

SR. TECHNICAL OPERATIONS ENGINEER, CUSTOMER SUCCESS (STARLINK)

One of the most ambitious missions that SpaceX has undertaken to date, the Starlink satellite constellation, is committed to providing reliable, high-speed internet access to the entire world. SpaceX is looking for an ambitious, driven operator who can help define our customer experience and product strategy and drive that vision to reality. This person will have an opportunity to leverage strong business acumen, technical competence, and excellent execution and delivery skills to define the next generation of broadband access across the globe.

RESPONSIBILITIES:

  • Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation Ratio, Customer Satisfaction Score, and others
  • Work cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI/UX, support/customer success, billing, shipping, marketing, legal, communications, and more), and feedback loops to prevent the problems
  • Fix, delete, automate, or create new processes for fixing structural and emerging issues
  • Serve as product manager/project owner for feature launches and software automation projects

BASIC QUALIFICATIONS:

  • Bachelor's degree in an engineering discipline
  • 4+ years of professional experience in venture capital, management consulting, or operations/product management at a technology company

PREFERRED SKILLS & EXPERIENCE:

  • Willingness to dive deep into technical topics and data analytics
  • Demonstrated ability to jump into ill-defined problem spaces and drive positive outcomes
  • Demonstrated capability to parse technical subjects on a deep level
  • Experience in data analysis using Python and SQL, R, or similar languages
  • Self-starter attitude, energy, and the ability to communicate effectively across business and technical disciplines
  • Excellent verbal and written communication skills
  • Ability to apply first principles to business problems
  • Knowledge of software development life-cycle and release process

ADDITIONAL REQUIREMENTS:

  • Must be available to work extended hours and weekends as needed
  • This is not a remote position and will require relocation if not already local to the office location
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed

ADDITIONAL REQUIREMENTS:

  • Must be willing to work extended hours and weekends as needed
  • Must be willing to commit to onsite work

COMPENSATION AND BENEFITS:    

Pay range:    
Sr. Technical Operations Engineer: $130,000.00 - $180,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

What SpaceX employees say

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Benefits

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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