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Senior System Support Analyst Jobs in Santa Rosa, CA

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Senior Accountant: 26-00171

Novato, CA · On-site

$77.76 - $82.76/hr

... systems. * Support the external auditors for timely quarterly reviews and integrated year-end ... Experience with contract review and analysis of related transactional impacts. * Demonstrate ...

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Senior Business Systems Engineer

Bodega Bay, CA · On-site

$124K - $169K/yr

... system solutions. This is a hands-on technical role ideal for someone who has experience in ... support and root cause analysis Nice to Have * Certifications in Mulesoft, AWS * Experience or ...

Sr. Financial Analyst

Bodega Bay, CA · On-site

$101K - $126K/yr

... senior leadership to improve financial outcomes ... Provide analysis and strategy support on promotion spend to business partners. * Develop and ...

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Senior System Support Analyst information

See Santa Rosa, CA salary details

$60.1K

$117K

$178.2K

How much do senior system support analyst jobs pay per year?

As of Sep 11, 2026, the average yearly pay for senior system support analyst in Santa Rosa, CA is $116,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $137,200.00 per year, depending on experience, location, and employer.

What does a senior system support analyst do?

A Senior System Support Analyst is responsible for overseeing and maintaining an organization's computer systems and networks. They troubleshoot complex technical issues, provide advanced support to end-users, and ensure that IT systems run smoothly and efficiently. Their duties often include system monitoring, upgrading software and hardware, implementing security measures, and mentoring junior IT staff. They play a critical role in minimizing downtime and ensuring the reliability of business operations.

What are the key skills and qualifications needed to thrive as a senior system support analyst?

To thrive as a Senior System Support Analyst, you need deep technical knowledge of operating systems, networking, troubleshooting, and a relevant degree or equivalent experience. Proficiency with ITSM tools (like ServiceNow), remote desktop management, and certifications such as CompTIA, Microsoft, or ITIL are typically required. Strong analytical thinking, communication, and customer service skills set standout candidates apart in this role. These abilities ensure efficient problem resolution, minimize system downtime, and foster productive cooperation across technical teams and end users.

What are some typical challenges faced by senior system support analysts when managing large-scale IT systems?

Senior System Support Analysts often encounter challenges such as troubleshooting complex technical issues across multiple platforms, managing tight deadlines during system outages, and ensuring minimal disruption to business operations. They must also stay updated on evolving technologies and coordinate with various departments to implement upgrades or patches. Successfully navigating these challenges requires strong analytical skills, effective communication, and the ability to prioritize tasks in a fast-paced environment.

What is the difference between Senior System Support Analyst vs System Support Specialist?

AspectSenior System Support AnalystSystem Support Specialist
CredentialsTypically requires a bachelor’s degree in IT or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications and an associate or bachelor’s degree in IT or related field
Work EnvironmentSupports complex systems, often in enterprise or corporate settings, with higher responsibility for troubleshooting and system improvementsProvides technical support for end-users, troubleshooting hardware/software issues, usually in helpdesk or support centers
Employer & Industry UsageUsed in corporate, IT service providers, and enterprise environmentsCommon in helpdesk, customer support, and smaller IT teams

The main difference is that Senior System Support Analysts handle more complex issues, system upgrades, and strategic support, while System Support Specialists focus on routine troubleshooting and user support. Both roles require similar certifications and are found in similar environments, but the senior role involves greater responsibility and technical expertise.

What cities near Santa Rosa, CA are hiring for Senior System Support Analyst jobs?

Cities near Santa Rosa, CA with the most Senior System Support Analyst job openings:

Infographic showing various Senior System Support Analyst job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $116,961 per year, or $56.2 per hour.

Senior Network and Computer Systems Administrator

Petaluma, CA • On-site

Cp Marine Llc
Ship and Boat Building • 1 - 10 employees

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Overview
A leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using business drivers to guide cybersecurity activities and manage risk. CPMG offers flexible, integrative solutions for Department of Defense (DoD) contractors, among others, and specializes in cybersecurity, information and operational technology, electronic security surveillance, and support services.
Summary:
We are looking for a Senior Network Systems Administrator.
Responsibilities
Essential Job Functions:
  • Assist in the technical planning, support, deployment, implementation and maintenance of FRCS Information Technology (IT) Network components and systems. This includes, but not limited to, network topology and design, end item, infrastructure upgrades, patches and system/parts replacements at all FRCS Petaluma designated locations.
  • Experience with VLANs, firewalls, remote access and VPN solutions.
  • Provide administrator-level support for end users. Support shall include installation, monitoring and maintenance of network devices.
  • The employee shall work with Information Systems Security Officers (ISSOs) to ensure the proper implementation of security controls utilizing automated or manual verification methods.
  • Employee will identify and resolve network functional and security issues as requested and support the development of documentation required to obtain an Authority to Operate (ATO) for components under their purview.
  • Provide technical support and administration of the FRCS system. Support shall include management and update of SAP facility drawings, facility capacity planning and support of data calls.
  • The employee shall deliver a status report on a monthly basis.

Qualifications
Necessary Skills and Knowledge:
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to clearly and concisely articulate technical matters to both technical and non-technical audiences.
  • Ability to multitask and work under time constraints Great relationship building skills, tenacity, resilience, presentation skills, and organizational skills with the ability to multi-task and set priorities

Minimum Qualifications:
  • Minimum of 6+ years of related experience.
  • Must have SECRET security clearance.

Preferred Qualifications:
  • Bachelors degree in a related field.
  • Cisco CCNA or similar-level vendor certification
  • DoD 8140-compliant ISSE certifications. Cisco certifications required.

Pay and Benefits
The salary range for this position is $100,000.00 to $130,000.00 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.