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Senior System Support Analyst Jobs in Wisconsin (NOW HIRING)

Qualysoft

... security Analyzing and resolving technical issues (3rd-level support) Close collaboration with ... Senior System Engineer Proven experience in leading technical implementation projects In-depth ...

Cayenta

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Enjoys solving complex problems and understanding how systems work. * Takes ownership of issues and ...

Cayenta

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Enjoys solving complex problems and understanding how systems work. * Takes ownership of issues and ...

blueStone

Senior Systems Analyst

Appleton, WI · On-site

As a Senior Systems Analyst, you will be responsible for providing technical expertise, Level III ... Responsibilities include system administration, design and support of Windows servers 2003-2008R2 ...

RBFCU Insurance Agency LLC

WI · On-site

This position also supports various systems implementations and configuration as necessary. The IT Application Support Analyst exhibits creativity in issue resolution and takes initiative to make ...

Genesis10

Technical Support Analyst - Onsite

Milwaukee, WI · On-site

$39 - $41/hr

Genesis10 is currently seeking a Technical Support Analyst for a contract position with a Major ... Bachelor's degree in computer science, information technology, management information systems, or ...

White Lodging

Cluster IT Support Analyst

Milwaukee, WI · On-site

The IT Support Analyst will coach users in the effective use of systems and applications, prepares documentation and provides assistance to both internal and external guests. The Milwaukee Hotel ...

PNC Bank

Loan Support Analyst Sr (Commercial)

Portage, WI · On-site +1

$41K - $82K/yr

As a Loan Support Analyst Sr, within PNC's Business Credit Loan Admin Organization, you will be based in East Brunswick, NJ; Cleveland, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; or Kalamazoo, MI.

TEKsystems

IT Plant Support Analyst

Richland Center, WI · On-site

$20 - $25/hr

Manage and resolve support requests through ticketing systems, walk-up support, and direct customer engagement. * Perform audits of IT assets, including printers, conference rooms, and endpoint ...

General Beverage

I.T. Support Analyst

Oshkosh, WI · On-site

The IT Support Analyst provides technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a ...

Robert Half

IT Support Analyst

Madison, WI · On-site

$45K - $65K/yr

Troubleshoot user issues and escalate more complex problems to senior IT staff when needed ... Familiarity with ticketing systems and documenting support requests. * Strong customer service and ...

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Senior System Support Analyst information

What does a senior system support analyst do?

A Senior System Support Analyst is responsible for overseeing and maintaining an organization's computer systems and networks. They troubleshoot complex technical issues, provide advanced support to end-users, and ensure that IT systems run smoothly and efficiently. Their duties often include system monitoring, upgrading software and hardware, implementing security measures, and mentoring junior IT staff. They play a critical role in minimizing downtime and ensuring the reliability of business operations.

What are the key skills and qualifications needed to thrive as a senior system support analyst?

To thrive as a Senior System Support Analyst, you need deep technical knowledge of operating systems, networking, troubleshooting, and a relevant degree or equivalent experience. Proficiency with ITSM tools (like ServiceNow), remote desktop management, and certifications such as CompTIA, Microsoft, or ITIL are typically required. Strong analytical thinking, communication, and customer service skills set standout candidates apart in this role. These abilities ensure efficient problem resolution, minimize system downtime, and foster productive cooperation across technical teams and end users.

What are some typical challenges faced by senior system support analysts when managing large-scale IT systems?

Senior System Support Analysts often encounter challenges such as troubleshooting complex technical issues across multiple platforms, managing tight deadlines during system outages, and ensuring minimal disruption to business operations. They must also stay updated on evolving technologies and coordinate with various departments to implement upgrades or patches. Successfully navigating these challenges requires strong analytical skills, effective communication, and the ability to prioritize tasks in a fast-paced environment.

What is the difference between Senior System Support Analyst vs System Support Specialist?

AspectSenior System Support AnalystSystem Support Specialist
CredentialsTypically requires a bachelor’s degree in IT or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications and an associate or bachelor’s degree in IT or related field
Work EnvironmentSupports complex systems, often in enterprise or corporate settings, with higher responsibility for troubleshooting and system improvementsProvides technical support for end-users, troubleshooting hardware/software issues, usually in helpdesk or support centers
Employer & Industry UsageUsed in corporate, IT service providers, and enterprise environmentsCommon in helpdesk, customer support, and smaller IT teams

The main difference is that Senior System Support Analysts handle more complex issues, system upgrades, and strategic support, while System Support Specialists focus on routine troubleshooting and user support. Both roles require similar certifications and are found in similar environments, but the senior role involves greater responsibility and technical expertise.

What cities in Wisconsin are hiring for Senior System Support Analyst jobs?

Cities in Wisconsin with the most Senior System Support Analyst job openings:

Infographic showing various Senior System Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

PEGA-Senior System Architect

On-site, Remote

Qualysoft
See more jobs at Qualysoftexternal

Contractor

Re-posted 6 days ago

Job description

For a cross-departmental large-scale IT project in the public sector, we are seeking an experienced professional with extensive expertise in system engineering.
As Lead System Engineer, you will be responsible for planning, implementing, and operating complex system landscapes. You will act as the technical link between architecture, development, and operations, ensuring that the performance, stability, and security of the systems meet the highest standards.
You will work both strategically with regard to architectural decisions and technology standards - and operationally, to successfully deliver critical systems, integrations, and migrations.
440 - 496 a day
Your Responsibilities
Planning, designing, and implementing complex IT infrastructures
Overall technical responsibility for system architectures and integration projects
Ensuring system performance, stability, high availability, and security
Analyzing and resolving technical issues (3rd-level support)
Close collaboration with architecture, development, and operations teams
Creating and maintaining technical documentation, operations manuals, and guidelines
Managing system migrations, rollouts, and integrations
Supporting the implementation of security and compliance requirements
Providing technical coaching to project and operations teams

Your Profile
5+ years of experience as a PEGA Lead or Senior System Engineer
Proven experience in leading technical implementation projects
In-depth knowledge of server, storage, network, and virtualization technologies (e.g., Linux, Windows, VMware)
Experience with cloud environments (AWS, Azure, OpenShift) and hybrid architectures
Skills in automation, scripting (Bash, PowerShell, Python), and configuration management (e.g., Ansible, Puppet)
Experience in performance analysis, monitoring, and tuning of complex systems
Fluent German language skills; good English skills desirable
Structured, analytical, and solution-oriented work style with strong execution skills
Ready for your next challenge?
We look forward to receiving your application - please send us your current CV, including your availability date and hourly rate.
For questions or to submit your documents, please contact me exclusively via Freelancermap, by email at elena.kahraman@qualysoft.com, or via LinkedIn.
Thank you for your understanding!
+43 699 14402417
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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