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Senior System Support Analyst Jobs in Minnesota (NOW HIRING)

E.A. Sween

Senior Systems Analyst

Eden Prairie, MN · On-site

What You'll Do (Responsibilities) Advanced System Support & Leadership * Lead troubleshooting and ... a Systems Analyst or in a related senior-level role. * Advanced knowledge of enterprise ...

Quality Support, Inc.

Senior System/AI Engineer

Virginia, MN · On-site

$100K - $137K/yr

Quality Support, Inc., openings for System/AI Engineers with 20+ years of related experience with a ... Conducting system analysis and interface definition. This includes conducting studies and system ...

Refinitiv

Application Support Analyst

Eagan, MN · On-site

As a Senior Application Support Analyst, you'll provide courteous, prompt operational support for our application systems. You'll mitigate the impact of issues on our customers, dig into the root ...

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Senior System Support Analyst information

What does a senior system support analyst do?

A Senior System Support Analyst is responsible for overseeing and maintaining an organization's computer systems and networks. They troubleshoot complex technical issues, provide advanced support to end-users, and ensure that IT systems run smoothly and efficiently. Their duties often include system monitoring, upgrading software and hardware, implementing security measures, and mentoring junior IT staff. They play a critical role in minimizing downtime and ensuring the reliability of business operations.

What are the key skills and qualifications needed to thrive as a senior system support analyst?

To thrive as a Senior System Support Analyst, you need deep technical knowledge of operating systems, networking, troubleshooting, and a relevant degree or equivalent experience. Proficiency with ITSM tools (like ServiceNow), remote desktop management, and certifications such as CompTIA, Microsoft, or ITIL are typically required. Strong analytical thinking, communication, and customer service skills set standout candidates apart in this role. These abilities ensure efficient problem resolution, minimize system downtime, and foster productive cooperation across technical teams and end users.

What are some typical challenges faced by senior system support analysts when managing large-scale IT systems?

Senior System Support Analysts often encounter challenges such as troubleshooting complex technical issues across multiple platforms, managing tight deadlines during system outages, and ensuring minimal disruption to business operations. They must also stay updated on evolving technologies and coordinate with various departments to implement upgrades or patches. Successfully navigating these challenges requires strong analytical skills, effective communication, and the ability to prioritize tasks in a fast-paced environment.

What is the difference between Senior System Support Analyst vs System Support Specialist?

AspectSenior System Support AnalystSystem Support Specialist
CredentialsTypically requires a bachelor’s degree in IT or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications and an associate or bachelor’s degree in IT or related field
Work EnvironmentSupports complex systems, often in enterprise or corporate settings, with higher responsibility for troubleshooting and system improvementsProvides technical support for end-users, troubleshooting hardware/software issues, usually in helpdesk or support centers
Employer & Industry UsageUsed in corporate, IT service providers, and enterprise environmentsCommon in helpdesk, customer support, and smaller IT teams

The main difference is that Senior System Support Analysts handle more complex issues, system upgrades, and strategic support, while System Support Specialists focus on routine troubleshooting and user support. Both roles require similar certifications and are found in similar environments, but the senior role involves greater responsibility and technical expertise.

Infographic showing various Senior System Support Analyst job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Systems Support Analyst (Java/SQL)

Minneapolis, MN • On-site

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

Contractor

Re-posted 21 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Description:
Job Title: Systems Support Analyst (Java/SQL)
Location: Multiple Locations
Duration: 6 Months

Looking for only W2 candidates

Required Qualifications:
3+ years systems support analysis experience
Looking for a support analyst to provide support on an Intraday Liquidity application.
This is a distributed system consisting of three layers: SQL database, application, and internally facing web front end written in Java/Javascript.
This system interfaces with multiple internal applications to bring in data, track, and calculate clients liquidity.
This position entails working closely with the support and tech leads and other key project participants in a virtual environment across multiple time zones.
Responsibilities:
Provides technical systems support within a technology organization.
Duties are varied and may include one or more of the following
Provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services
Uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria and identifies gaps in current technology process
Participates in migrations from development to production, upgrades, installations and/or configurations; may write queries to extract data and validates data loads
Completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others
Participates in writing test scripts; maintains change or issue logs
Analyses performance trends and recommends process improvements
Understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems
Participates in testing and updating the business continuation plan

Additional Information

If you are interested, Please contact

Pavithra P

973 507 7535

pavithra.p(at)artechinfo.com

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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