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Senior System Support Analyst Jobs in Colorado (NOW HIRING)

City of Commerce City, CO

Senior System Analyst

CO · On-site

$84K - $144K/yr

The hiring range is $102,974.25 - $114,415.83 Join our dynamic IT team as a Senior Systems Analyst ... Extensive experience in technical analysis, Tier 2/3 application administration/support, project ...

PTA Plastics

IT Support & Systems Analyst

Longmont, CO · On-site

$70K - $95K/yr

The IT System & Support Analyst will be responsible for providing technical assistance and support to our employees, administering and maintaining server and network systems, ensuring the smooth ...

USAA

Business Support Analyst Senior

Colorado Springs, CO · On-site

$85K - $162K/yr

The Opportunity We are seeking a dedicated Business Support Analyst Senior . In this role, you will ... Maintains broad system knowledge, stays current on all system enhancements, identifies training ...

New

USAA

Business Support Analyst Senior

Colorado Springs, CO

$85K - $162K/yr

The Opportunity We are seeking a dedicated Business Support Analyst Senior . In this role, you will ... Maintains broad system knowledge, stays current on all system enhancements, identifies training ...

New

SAN LUIS VALLEY HEALTH

Technical Support Analyst

Alamosa, CO · On-site

$19.94 - $27.84/hr

Works on assignments under the direction of technical experts in the areas of system and network ... Works under direction of senior level team members, or independently to implement necessary changes ...

Exclusive Resorts, LLC

IT Support Analyst

Denver, CO · On-site

The ideal candidate has experience supporting a diverse collection of business systems and ... Partner with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop ...

CACI

Senior System Architect

Denver, CO

$98K - $206K/yr

Direct analyses of alternatives and technology insertion assessments based on cost, risk, and ... Prior experience supporting NGA or the Intelligence Community. - What You Can Expect: A culture of ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

The ideal candidate has experience supporting a diverse collection of business systems and ... Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop ...

Teledyne

Software Support Analyst

Englewood, CO · Remote

Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ... The analyst will be quality assuring single server Windows computer systems for operations, email ...

Edgesource

Sr System Engineer

Denver, CO · Hybrid

$107K - $147K/yr

From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems ... Strong analytical and problem-solving skills with exceptional attention to detail. * Familiarity ...

Exclusive Resorts LLC.

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

The ideal candidate has experience supporting a diverse collection of business systems and ... Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop ...

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Senior System Support Analyst information

What does a senior system support analyst do?

A Senior System Support Analyst is responsible for overseeing and maintaining an organization's computer systems and networks. They troubleshoot complex technical issues, provide advanced support to end-users, and ensure that IT systems run smoothly and efficiently. Their duties often include system monitoring, upgrading software and hardware, implementing security measures, and mentoring junior IT staff. They play a critical role in minimizing downtime and ensuring the reliability of business operations.

What are the key skills and qualifications needed to thrive as a senior system support analyst?

To thrive as a Senior System Support Analyst, you need deep technical knowledge of operating systems, networking, troubleshooting, and a relevant degree or equivalent experience. Proficiency with ITSM tools (like ServiceNow), remote desktop management, and certifications such as CompTIA, Microsoft, or ITIL are typically required. Strong analytical thinking, communication, and customer service skills set standout candidates apart in this role. These abilities ensure efficient problem resolution, minimize system downtime, and foster productive cooperation across technical teams and end users.

What are some typical challenges faced by senior system support analysts when managing large-scale IT systems?

Senior System Support Analysts often encounter challenges such as troubleshooting complex technical issues across multiple platforms, managing tight deadlines during system outages, and ensuring minimal disruption to business operations. They must also stay updated on evolving technologies and coordinate with various departments to implement upgrades or patches. Successfully navigating these challenges requires strong analytical skills, effective communication, and the ability to prioritize tasks in a fast-paced environment.

What is the difference between Senior System Support Analyst vs System Support Specialist?

AspectSenior System Support AnalystSystem Support Specialist
CredentialsTypically requires a bachelor’s degree in IT or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications and an associate or bachelor’s degree in IT or related field
Work EnvironmentSupports complex systems, often in enterprise or corporate settings, with higher responsibility for troubleshooting and system improvementsProvides technical support for end-users, troubleshooting hardware/software issues, usually in helpdesk or support centers
Employer & Industry UsageUsed in corporate, IT service providers, and enterprise environmentsCommon in helpdesk, customer support, and smaller IT teams

The main difference is that Senior System Support Analysts handle more complex issues, system upgrades, and strategic support, while System Support Specialists focus on routine troubleshooting and user support. Both roles require similar certifications and are found in similar environments, but the senior role involves greater responsibility and technical expertise.

What cities in Colorado are hiring for Senior System Support Analyst jobs?

Cities in Colorado with the most Senior System Support Analyst job openings:

Infographic showing various Senior System Support Analyst job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Senior System Analyst

CO • On-site

City of Commerce City, CO
Construction • 51 - 200 employees
Learn more about City of Commerce City, COexternal

$84K - $144K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Salary : $84,752.30 - $144,079.10 Annually
Location : Civic Center, CO
Job Type: Full-Time
Job Number: 2026-00134
Department: Information Technology
Division: Application & Business Services
Opening Date: 09/01/2026
Closing Date: 9/15/2026 11:59 PM Mountain
FLSA: Exempt
Bargaining Unit: NA
General Purpose
Hiring salary is dependent upon experience.
The hiring range is $102,974.25 - $114,415.83
Join our dynamic IT team as a Senior Systems Analyst, where you'll play a pivotal role in shaping how the City leverages technology to serve our community. In this key position, you'll analyze business processes, uncover technology needs, gather detailed requirements, and lead impactful technical projects that drive meaningful improvements. As the dedicated IT partner to assigned City departments, you'll provide expert guidance on critical applications, deliver Tier 2/3 support, and serve as the trusted subject matter expert who helps teams work smarter and more efficiently. If you're passionate about problem-solving, collaboration, and building innovative solutions, we encourage you to apply today!
We care about our employees and offer a generous benefits package: Health & wellness benefits, 6% retirement contribution match and 3% 457 Deferred Compensation match, general leave, work/life balance, and more.
We are an equal-opportunity employer and welcome applicants from all backgrounds and experiences. We believe that a diverse and inclusive workforce is essential to our success, and we are committed to creating a supportive and welcoming work environment for all of our employees. If you are looking for an exciting opportunity to make a difference in your community, we encourage you to apply for this position today. Be A Part Of It and contribute to the vibrant growth and development of Commerce City as we strive to provide exceptional services and foster a thriving community.
Please review the full job description here!
Minimum Qualifications
Bachelor's degree in Computer Science, Information Systems, Business Administration or closely related field and at least six years of experience in similar role required. Extensive experience in technical analysis, Tier 2/3 application administration/support, project management, technical documentation and quality management is required. Minimum of 1 certification preferred in any of the following areas: business analyst, project management or related technical/application. Must complete and pass a CJIS background investigation prior to employment, and obtain CJIS certification within 30 days of starting employment. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered.
Commerce City is an equal opportunity employer.
Process Overview:
Apply Today: Please complete and submit an online application, INCLUDING A RESUME, to screen for minimum qualifications (MQs) and determine starting pay in accordance with the Colorado Equal Pay for Equal Work Act.
Qualification Review: HR will screen applications for minimum qualifications weekly.
Application Review: Applications will be reviewed weekly. Applications from candidates who meet the minimum qualifications will be forwarded to the hiring manager, who will review materials.
Phone Screen(s): Due to the high volume of applications, phone screens may be conducted to identify the best-qualified candidates.
Interview(s):We aim to schedule in-person interviews with candidates who meet the minimum qualifications and pass the application review and phone screen (if applicable).
Please review our benefits
PAID TIME-OFF BENEFITS:
  • Holidays: 12 paid holidays each year with the addition of an 8-hour Floating Holiday (in addition to the Floating Holiday that can be earned by participating in the Wellness Program).
  • General Leave: Employees receive a General Leave bank when they're hired, prorated based on their start date. General leave can be used for vacation, sick time, personal needs, caregiving, school activities, holidays not observed by the City, and other approved reasons in line with Colorado's Healthy Families and Workplaces Act.
  • Other Paid Time Off: Jury Duty, Injury Leave, and Military Leave are also available to employees.

ADDITIONAL BENEFITS:
  • Employee Assistance Program (EAP): We provide a confidential Employee Assistance Program to help support you and your family on any issue of concern. Eight private counseling sessions are available on a range of needs including, but not limited to marital issues, parenting concerns, grief counseling, supervisor issues, and drug and alcohol abuse.
  • Tuition Reimbursement: The City provides a tuition reimbursement program that reimburses qualified educational expenses.
  • Eligibility for Pay Increases: Employees are eligible for a pay increase during their annual appraisal following a successful evaluation. Pay increases do not come at the time of the six-month introductory evaluation.
  • Personal Computer Employee Purchase Program: To encourage the development of employee computer skills, the City offers an interest-free loan to you for the purchase of computer hardware (including a Desktop or Laptop) and software. The employee must have successfully completed their 6-month Introductory Period for eligibility.
  • Recreation Center Membership: Employees and family members are eligible for a membership to the Commerce City Recreation Center for $5.00 per person per year.
  • Golf Course Green Fees: Employees can play the City's award-winning Buffalo Run Golf Course at a rate of $9.00 for 9-holes or $18.00 for 18-holes. Employees can also purchase golf merchandise at discounted prices.

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