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Senior Service Engineer Jobs in Evanston, IL (NOW HIRING)

Laser Field Service Engineer

Addison, IL ยท Remote

$32 - $55/hr

Senior Service Engineer ($45-55 hourly) HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion ...

As a leading technology and mechanical engineering company, we transform customer needs into ... Reach Beyond at PALFINGER as our Senior Service Manager for TMF product lines, based in Birmingham ...

As a leading technology and mechanical engineering company, we transform customer needs into ... Reach Beyond at PALFINGER as our Senior Service Manager for TMF product lines, based in Birmingham ...

Support advanced installations and customer projects under the guidance of senior engineers or ... Accurately document service activities, calibration results, repairs, and customer interactions ...

Support advanced installations and customer projects under the guidance of senior engineers or ... Accurately document service activities, calibration results, repairs, and customer interactions ...

To learn more, please visit www.itweae.com Position Summary The Field Service Engineer III (FSE III) is a senior-level role responsible for leading complex field service operations, supporting key ...

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Showing results 1-20

Senior Service Engineer information

See Evanston, IL salary details

$57.1K

$121.5K

$176.1K

How much do senior service engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior service engineer in Evanston, IL is $121,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,300.00 and $137,700.00 per year, depending on experience, location, and employer.

What is the difference between Senior Service Engineer vs Service Technician?

AspectSenior Service EngineerService Technician
Required CredentialsBachelor's degree in engineering or related field, certifications often preferredHigh school diploma or technical certification, on-the-job training
Work EnvironmentDesign, troubleshooting, and overseeing service projects, often in industrial or technical settingsPerforming maintenance, repairs, and installations on equipment, often on-site at client locations
Employer & Industry UsageManufacturers, industrial plants, service companiesField service companies, equipment suppliers, maintenance providers

The main difference between a Senior Service Engineer and a Service Technician lies in their responsibilities and qualifications. Senior Service Engineers typically handle complex troubleshooting, system design, and project oversight, requiring higher education and experience. Service Technicians focus on hands-on repairs and maintenance, often with technical certifications. Both roles are essential in technical industries, but they differ in scope and level of expertise.

What is the role of a senior service engineer?

A senior service engineer is responsible for diagnosing and repairing complex technical issues, providing technical support, and ensuring customer satisfaction. They often lead service projects, collaborate with cross-functional teams, and may require certifications in specific technical areas. The role typically involves troubleshooting hardware and software, maintaining service documentation, and working in a fast-paced environment.

What cities near Evanston, IL are hiring for Senior Service Engineer jobs?

Cities near Evanston, IL with the most Senior Service Engineer job openings:

Infographic showing various Senior Service Engineer job openings in Evanston, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $121,451 per year, or $58.4 per hour.

Laser Field Service Engineer

HSG Tech Inc.

Addison, IL โ€ข Remote

$32 - $55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About the CompanyHSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: www.hsglaser.com
About the RoleThe Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.
Responsibilities
  • Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
  • Optimize work order organization, safe tool use and customer data reporting.
  • Demonstrate understanding of expense reimbursement documentation and customer service evaluations
  • Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
  • On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
  • Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
  • Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
  • Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
  • Provide one-to-one training and guidance for new hired service team members.

Qualifications
  • Two years of working experience in related industry (Fiber Laser experience highly preferred)
  • Technical know-how: installation, debugging and maintenance on 6KW+ equipment
  • Comprehension of circuit diagrams
  • Familiar with CAD or SOLIDWORKS design software
  • Familiar with mechanical principles
  • Detail & deadline-oriented; well organized
  • Excellent verbal and written communication skills
  • Good interpersonal skills; ability to interact with staff across matrix partners

Job level and pay is dependent on experience. Pay ranges and level progressions:
  • Service Technician ($32-36 hourly)
  • Service Engineer ($36-45 hourly)
  • Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

This is a remote position.