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Senior Robotics Field Service Engineer Jobs in Indiana

Sharedlabs Inc

Lead Field Service Engineer

Elkhart, IN · On-site

$50/hr

Setting up, fine tuning, programming additional logic, and performing F.A.T's on each new project * Responding to customers service calls & maintenance promptly and effectively * Automating ...

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Senior Robotics Field Service Engineer information

What is the difference between Senior Robotics Field Service Engineer vs Robotics Field Service Engineer?

AspectSenior Robotics Field Service EngineerRobotics Field Service Engineer
Required CertificationsTypically requires advanced certifications in robotics and troubleshootingBasic certifications in robotics or related fields
Work EnvironmentOften leads complex installations, troubleshooting, and client trainingPerforms routine maintenance, repairs, and support
Employer & Industry UsageUsed in manufacturing, healthcare, and research sectors with senior rolesCommon in industrial automation and robotics service providers

The main difference is that Senior Robotics Field Service Engineers handle more complex tasks, lead projects, and require advanced certifications, whereas Robotics Field Service Engineers focus on routine maintenance and support. The senior role involves greater responsibility and technical expertise within the same industry environment.

What are the most commonly searched types of Robotics Field Service Engineer jobs in Indiana? The most popular types of Robotics Field Service Engineer jobs in Indiana are:
What cities in Indiana are hiring for Senior Robotics Field Service Engineer jobs? Cities in Indiana with the most Senior Robotics Field Service Engineer job openings:
Senior Robotics Field Service Engineer jobs near you
Field Service Engineer I-Indianapolis, IN

Field Service Engineer I-Indianapolis, IN

Olympus Corporation of the Americas

Indianapolis, IN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Olympus Corporation Of The Americas rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

158th of 418 rated machine equipment manufacturers

Job description

Working Location: Indiana, Indianapolis 

Workplace Flexibility: Field

For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose: 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products. Under supervision of Manager and Senior FSE Trainer, the FSE will service and provide expert level technical support to assigned equipment.

 
Job Duties
  • Establish and maintain a high level of customer satisfaction with assigned products, support and service.
  • Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements and all aspects of company quality system.
  • Train customers on the basic operation and use of assigned products.
  • Provide feedback concerning product questions, workflow issues, performance anomalies encountered in the field, and make recommendations for service improvements.
  • Perform new equipment installations, upgrades, post installation testing, troubleshooting and all other aspects of technical support for all assigned products.
  • Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
  • Open communication with territory Sales Representatives
  • Provide support at conventions, trade shows and customer trials.
  • Establishes, develops, or maintains field contact with key customers, clinicians and researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support. 
  • Performs other duties as assigned.
Job Qualifications

Required:

  • Associate degree in electronics, computer science or related technical discipline is required or four plus years of equivalent experience (medical devices preferred) and or Military Technical experience.
  • Minimum one to three years as a Field Service Engineer, or equivalent experience.
  • Must be a self-starter, able to travel on short notice and work independently with minimal supervision.
  • Must be capable of multi-tasking, setting priorities, and scheduling work activities.
  • Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments.
  • Basic understanding of computer systems, video, audio, and control system concepts.
  • Experience working with and troubleshooting electromechanical / microprocessor-based products.
  • Excellent communication skills, both written, verbal, and presentation.
  • Cooperate and participate as an effective team member in creating a positive working environment.
  • High degree of personal organization.
  • Experienced user of Microsoft Office tools, including Excel, Word, and PowerPoint.
  • Strong customer service skills.
  • Solid working knowledge of electronics, personal computer hardware, and software
  • Proven ability to work under pressure.
  • Ability to articulate technical and user needs in a concise manner easily understood by all.
  • Ability to work with field personnel, management, and customers.
  • Demonstrated decision-making ability towards solving problems, and effectively communicated these solutions to coworkers and customers.
  • Must have a valid U.S. Driver's License.
  • Employees must adhere to all customer vendor credentialing requirements when visiting medical facilities
  • Ability to work flexible hours as required, including weekends. 
  • Ability to travel overnight (>40%)

Preferred:

  • Bachelor's degree preferred.
  • CompTIA Net+ or CompTIA A+ or other similar industry-recognized certification is preferred.
  • Working knowledge of networking, hospital information systems, and DICOM or PACS systems is desirable.
  • Experience working with and troubleshooting video display and video routing systems is desirable.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

  • Competitive salaries, annual bonus and 401(k)* with company match

  • Comprehensive medical, dental, vision coverage effective on start date

  • 24/7 Employee Assistance Program

  • Free live and on-demand Wellbeing Programs

  • Generous Paid Vacation and Sick Time

  • Paid Parental Leave and Adoption Assistance*

  • 12 Paid Holidays

  • On-Site Child Daycare, Cafe, Fitness Center**

Connected Culture you can embrace:

  • Work-life integrated culture that supports an employee centric mindset

  • Offers onsite, hybrid and field work environments

  • Paid volunteering and charitable donation/match programs

  • Employee Resource Groups

  • Dedicated Training Resources and Learning & Development Programs

  • Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let's realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Posting Notes: || United States (US) || Indiana (US-IN) || Indianapolis || Field Service 

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