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Hello All,
Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking BSA With Coveo for one of our Direct client, Please share your resume with current location & full contact info
Roles : BSA With Coveo
Location :Santa Clara, CA(Hybrid)
Duration :Long Term
Job Description:
Responsibilities
§ Build productive relationships with a global IT team, including BSAs, product owners, developers & architects
§ Manage projects partnering with matrixed cross functional and global teams to ensure delivery of applications aligned to the business and IT strategy
§ Support the design and architecture of the Enterprise Knowledge Management stack of tools and applications
§ Translate business requirements into well-architected custom solutions for leveraging Coveo search platform across a wide array of applications and interfaces
§ Understand and apply enterprise search concepts to design and develop solutions that interface with Salesforce, Marketo, Kapost, Service Now, CRM and ERP applications, custom portals/applications, and data orchestration platforms
§ Lead technical design sessions; architect and document technical solutions that are aligned with business objectives
§ Apply knowledge of different methodologies for integration and building search UI (APIs, JS Search Framework, Headless, Atomic, Quantic, etc.) considering capabilities, limitations, and trade-offs to design and develop architectural framework
§ Drive a cross-functional and integrated approach to enterprise knowledge management within Equinix
§ Provide expert-level technical assistance to developers on Coveo platform and suggest best practices and opportunities for improvement through automation or simplification
§ Perform hands-on Coveo and Salesforce system setup, configuration, administration, troubleshooting and minor coding
§ Design and develop complex reports and analytics dashboards as needed
§ Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
§ Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
§ Ensure compliance with secure development standards and negotiate security trade-offs; and provide technical mentoring on coding techniques, methods, and standards
§ Manage stakeholder expectations and communications within and beyond functional track
§ Participate in Agile Development Process and all SDLC layers
§ Collaborate with global IT and business teams in US (pacific and eastern time) and Singapore time zones
Required Qualifications:
• 5+ years of IT experience in all phases of the software development process - including requirements gathering, design, implementation, release, and maintenance
• Bachelor's in Information Systems, Computer Science, Business or related field
• Experience with leading and driving solution analysis and implementation for enterprise search and discovery projects
• Exhibits keen interest, techno-functional acumen and experience in working with evolving business models in large scale and complex transformational programs
• Proven experience working in Agile software development lifecycle
• Expertise in Coveo search platform and enterprise search concepts
• Should be strong in indexing various data sources into Coveo using Coveo connectors/custom connectors
• Strong experience with Coveo best practices and Search-based solution implementation
• Should have strong knowledge in query pipeline creation and features configuration such as predictive suggestion, wildcard search, facets configuration, partial search, thesaurus configuration, stop words removal, etc.
• Should have a good understanding of Coveo OOTB analytics reports and dashboards and custom dimension creation
• Platform expertise in leveraging Salesforce Service Cloud to solve business problems strongly preferred
With regards
Naveen | Sr. Talent Acquisition
Rootshell Enterprise Technologies Inc.
Direct: 650-212-5354
Naveen@rootshellinc.com