· Drive technical design for team initiatives. Translate product direction and architectural guidance into clear technical approaches that engineers can execute with confidence.
· Stay deeply hands-on. Contribute to design and implementation, review code and technical changes, and lead by example through strong engineering practices.
· Guide day-to-day technical decision-making. Help engineers navigate tradeoffs, resolve complex technical problems, and choose solutions that balance quality, performance, and long-term maintainability.
· Uphold high engineering standards. Reinforce expectations around reliability, scalability, security, testing, and operational readiness across the team’s work.
· Mentor engineers through technical growth. Provide practical coaching, feedback, and technical guidance that helps teammates strengthen skills and judgment.
· Leverage cloud-first and AI-assisted engineering practices. Use modern cloud platforms and AI-enabled tools to reduce friction, improve code quality, and accelerate delivery.
· Identify and address technical risks and impediments. Surface concerns early, simplify constraints where possible, and partner with architects or subject-matter experts when deeper alignment is needed.
· Collaborate closely with the Delivery Manager and Product partners. Align on technical direction, sequencing, and dependencies to support effective delivery.
· Foster a culture of learning and continuous improvement. Encourage experimentation, reflection, and thoughtful evolution of technical approaches and team practices.
· Contribute beyond the immediate team. Participate in cross-team initiatives, planning discussions, and special projects that strengthen engineering practices across the organization.
Required Skills and Qualifications
Profile: Full-stack Technical Lead
· 8+ years of software development experience, including 2+ years in a Technical Lead role
· Strong experience designing and delivering production-grade software in cloud-based environments
· Demonstrated technical leadership through hands-on contribution, mentoring, and technical guidance
· A quality-first mindset, with experience building reliable, scalable, and observable systems
· Comfort using AI-assisted engineering tools to improve developer productivity, code quality, and delivery flow
· Ability to collaborate effectively with engineering managers, product partners, and cross-functional stakeholders
· Familiarity with CI/CD pipelines and tooling, with preference for GitHub-based workflows
· Strong backend development skills using Java, Spring Boot, ECS, Docker, TypeScript, and Node.js in an Agile environment, with Jira and Confluence knowledge
· Experience with frontend development technologies such as Angular or React, JavaScript or TypeScript, CSS, and Jest
· Proficiency in Python
· Proficiency in DevOps concepts, tools, and continuous delivery pipelines, specifically Git, GitHub, and Splunk
· Proficiency in AWS technologies including CloudFront, S3, ECS, IAM, KMS, DynamoDB, Lambda, SNS, SQL, CloudFormation, and API Gateway
· Proficiency in authentication and authorization technologies such as Auth0, OIDC, and Active Directory
· Proficiency in relational databases, SQL, caching technologies such as Redis, and data modeling
· Proficiency in shell scripting, Bash, Linux/Unix environments, and PowerShell in Windows environments
· Experience with Claude Code
Optional Skills
· Genesys
· Honeycomb
· Grafana
· AWS Glue
· Athena