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Senior Production Support Engineer Jobs in Redmond, WA

IonQ

Production Support Engineer

Bothell, WA · On-site

$47 - $61.25/hr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

IonQ

Production Support Engineer

Bothell, WA · On-site

$99K - $143K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

Cooley LLP

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Senior level candidates may be considered for this position and would be eligible for a higher ...

Cooley

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Senior level candidates may be considered for this position and would be eligible for a higher ...

CoreWeave

Senior Production Engineer

Bellevue, WA

$139K - $204K/yr

We are hiring a Senior Production Engineer to take direct, hands-on ownership of critical tooling ... Experience building internal tooling, frameworks, or automation that supports high-availability ...

CoreWeave

Senior Production Engineer

Bellevue, WA · On-site

$139K - $204K/yr

We are hiring a Senior Production Engineer to take direct, hands-on ownership of critical tooling ... Experience building internal tooling, frameworks, or automation that supports high-availability ...

WorkNovas LLC

Mobility Production Support

Issaquah, WA · On-site

$48.50 - $63.25/hr

Mobility Production Support Issaquah WA 12+months - Responsibilities: 1. Cross-Platform Incident ... Lead triage calls with mobile engineers, backend teams, cloud infrastructure, and third-party ...

Socket.dev

Sr. Production Engineer

Bellevue, WA · On-site

$104 - $148/hr

Role We are looking for a Sr. Production Engineer to join our team. This is a hybrid (3 days a week ... Our Benefits program is one of the most important ways we support our employees. Zscaler proudly ...

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Trexon

Sr. Production Assembler

Redmond, WA

$18 - $21.50/hr

This role also provides guidance, training, and support to other assemblers and helps ensure ... Strong ability to read and interpret engineering drawings, schematics, and work instructions.

Drive Capital

Customer Support Engineer

Seattle, WA · On-site

$80 - $100/hr

Seattle * Senior * Full-time * ID: VDT26209, VDT26208 Summary As a Customer Support Engineering ... Submit and manage Feature Requests and/or Bugs into product marketing and development teams.

Zensark Inc

Cloud Support Engineer

Seattle, WA · On-site

Cloud Support Engineer Only locals to WA Location: Seattle, WA Hybrid: 3x (Two Weeks On Call Round ... Incident Mgmt, Request Routing and handling for development/production support teams who need ...

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All JobsProduction Support Engineer JobsSenior Production Support Engineer JobsSenior Production Support Engineer Jobs in Redmond, WA

Senior Production Support Engineer information

See Redmond, WA salary details

$25.2K

$115.7K

$178.1K

How much do senior production support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior production support engineer in Redmond, WA is $115,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $139,400.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are popular job titles related to Senior Production Support Engineer jobs in Redmond, WA?

For Senior Production Support Engineer jobs in Redmond, WA, the most frequently searched job titles are:

Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Redmond, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $115,650 per year, or $55.6 per hour.

Production Support Engineer

Bothell, WA • On-site

IonQ
IT Services • 51 - 200 employees
Learn more about IonQexternal

$47 - $61.25/hr

Full-time

Re-posted 8 days ago

Job description

Location: This role will work onsite at our office located in Bothell, WA.
Travel: Up to 10%, domestic or international
Job ID: 1773

The Role: 

We are looking for a Production Support Engineer to join our Manufacturing and Production Team. As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems.
In this role, you will serve as a critical engineering anchor for our production floor. In this role, you will not typically be behind a desk; instead, you will be on the floor daily, supporting our production technicians as they build, integrate, and test highly complex quantum computing hardware. You will be the first line of defense for any technical blockers, deviations, or process inefficiencies, ensuring our builds remain on schedule without sacrificing IonQ's quality standards and processes.

Responsibilities:

  • Provide real-time engineering support to production technicians experiencing build, assembly, or test issues.
  • Investigate failures or components that do not fit/function as intended, triaging the NC process and determining disposition (rework, scrap, or MRB escalation).
  • Review and update assembly documentation, SOPs, and build logs when discrepancies are found on the floor.
  • Design, procure, or improve fixtures, jigs, and shop aids to make assemblies safer, faster, and more repeatable for technicians.
  • Ensure the production line has the necessary calibrated tooling, specialized equipment, and technical clarity to execute builds.
  • Act as the bridge between the production technicians and the core Design/Manufacturing Engineering teams, translating floor struggles into actionable design-for-manufacturability (DFM) feedback.
  • Initiate and document Non-Conformance Reports (NCRs), helping to track quality trends on the line.
  • Assist in onboarding and training technicians on engineering specifications and delicate handling procedures (e.g., optics, ultra-high vacuum components, or precision cabling).

Requirements:

  • Bachelor's degree in Mechanical Engineering or a related technical discipline.
  • 2+ years of experience in a hands-on production, manufacturing, or hardware development environment. 
  • Proven ability to troubleshoot hardware issues on the fly in a high-tech manufacturing setting.
  • Experience reading and interpreting complex engineering drawings, CAD models, schematics, and geometric dimensioning and tolerancing (GD&T).
  • Exceptional interpersonal skills with the ability to build trust with technicians on the floor and communicate effectively with manufacturing and design engineers.

Preferred Qualifications:

  • Experience with high-precision assemblies, optomechanical builds, fiber optics, or ultra-high vacuum (UHV) systems.
  • A history of independently resolving hardware failures with minimal supervision.
  • Experience with cleanroom environments (Class 100 to 10,000).
  • Familiarity with CAD, PLM software and ERP/MRP Systems.


The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

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