ZipRecruiter

Log In

1

Senior Production Support Engineer Jobs in Atlanta, GA

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...

Socket.dev

Production Support Engineer

Norcross, GA · On-site

$90 - $120/hr

Complex architectural or high-severity issues would be escalated to senior engineers as appropriate ... Own routine production support tickets (Jira Service Management) from investigation through ...

Credigy

Production Support Engineer

Norcross, GA · On-site

$39.50 - $51.25/hr

Complex architectural or high-severity issues would be escalated to senior engineers as appropriate ... Key Responsibilities Production Support & Reliability * Monitor and support production data ...

Credigy

Production Support Engineer

Norcross, GA

$39.50 - $51.25/hr

Complex architectural or high-severity issues would be escalated to senior engineers as appropriate ... Key Responsibilities Production Support & Reliability * Monitor and support production data ...

Spark Tek Inc

Production Support Engineer

Kennesaw, GA · On-site

$38.75 - $50.50/hr

Spark Tek Inc is seeking a Production Support Engineer to monitor production servers and manage incidents from end-users. The role involves writing scripts and queries for databases, debugging ...

Georgia IT, Inc.

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Georgia IT, Inc. is seeking a Production Support Engineer to manage infrastructure projects for ... senior management and stakeholders • Develops full-scale project plans and associated ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

ExtensisHR

Senior Support Engineer

Atlanta, GA · On-site

Montra is looking for a Senior Support Engineer to own the issues that don't have an easy answer ... productive, and in compliance. Our Via platform pairs automation and AI with hands-on engineering ...

Montra

Senior Support Engineer

Atlanta, GA · On-site

Who You Are Montra is looking for a Senior Support Engineer to own the issues that don't have an ... productive, and in compliance. Our Via platform pairs automation and AI with hands-on engineering ...

next page

Showing results 1-20

All JobsProduction Support Engineer JobsSenior Production Support Engineer JobsSenior Production Support Engineer Jobs in Atlanta, GA

Senior Production Support Engineer information

See Atlanta, GA salary details

$21.7K

$99.6K

$153.3K

How much do senior production support engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for senior production support engineer in Atlanta, GA is $99,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are the most commonly searched types of Production Support Engineer jobs in Atlanta, GA?

The most popular types of Production Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Senior Production Support Engineer jobs?

Cities near Atlanta, GA with the most Senior Production Support Engineer job openings:

Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $99,551 per year, or $47.9 per hour.

Senior Production Support Engineer

Frazier & Deeter

Atlanta, GA • Hybrid

Full-time

Posted 25 days ago

Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!  

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. 

At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.  

Job Summary:

At Frazier & Deeter, our technology solutions play a critical role in supporting our people, clients, and continued growth. We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for maintaining the stability, performance, and reliability of internally developed applications, automations, integrations, and AI-enabled solutions. This role combines complex problem-solving, operational excellence, and cross-functional collaboration to ensure our technology ecosystem delivers a seamless experience for users across the firm.

Duties & Responsibilities:

  • Provide front-line senior support for internally built tools, automations, AI-enabled capabilities, integrations, and data workflows.
  • Serve as a technical peer to the development team by reviewing logs, diagnosing issues, identifying root cause, and recommending durable fixes.
  • Create monitoring, alerting, operational runbooks, and support procedures for production applications and automations.
  • Triage user issues, distinguish break-fix support from enhancement requests, and translate recurring issues into requirements for development and business analyst teams.
  • Provide white-glove post-cutover support for newly acquired teams after system migrations.
  • Mentor the junior Production Support Engineer and establish quality standards for the support function.
  • Help protect developer capacity by absorbing support work that the service desk is not positioned to handle.

Education & Experience: 

  • Senior engineer with 5+ years experience in software development, application support, or integration support.
  • Bachelor's degree in a related field preferred; relevant experience may be considered in lieu of a degree.
  • Ability to read logs, troubleshoot APIs, diagnose automation issues, and identify root causes across multiple systems.
  • Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar enterprise platforms preferred.
  • Familiarity with SDLC, defect triage, monitoring, alerting, support documentation, and production support practices.
  • Strong written communication skills and ability to document technical issues clearly for developers and business users.
  • Ability to operate calmly during post-cutover stabilization and high-pressure support windows.

#LI - hybrid

Apply