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Senior Production Support Engineer Jobs in Rhode Island

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Senior Production Support Engineer information

See Rhode Island salary details

$22K

$101.1K

$155.7K

How much do senior production support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior production support engineer in Rhode Island is $101,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $121,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.
What cities in Rhode Island are hiring for Senior Production Support Engineer jobs? Cities in Rhode Island with the most Senior Production Support Engineer job openings:
Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,127 per year, or $48.6 per hour.

Senior Consultant | Database Administration | PostgreSQL

Spruce Infotech

Johnston, RI • On-site

$50 - $68.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

POC: Bharath Subramanya
******ATTENTION ALL SUPPLIERS******
READ BEFORE SUBMITTING:
• UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions
• Limited to 2 submission per supplier. Please submit your best.
• We prioritize endorsing those with complete and accurate information
• Avoid submitting duplicate profiles. We will Reject/Disqualify immediately.
• Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open.
MANDATORY: Please include in the resume the candidate's complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.
Job title: Senior Consultant | Redshift | Amazon Redshift Production Support Engineer
Work Location: Johnston, RI 02919
Vendor Rate: XXX/HR
Minimum years of experience: 8-10
Would you require the candidates to meet you for in person interview?
Is Skype/WebEx interview,OK? Yes
Is this onsite/remote position: Onsite
If onsite, will you be considering relocation candidates: No
Does this position require Visa independent candidates only? Yes
Job Description:
Amazon Redshift Production Support Engineer responsible for the day-to-day administration, monitoring, performance tuning, incident management, and operational support of enterprise-scale Redshift data warehouse environments.
The role involves ensuring platform stability, availability, security, and optimal performance while supporting business-critical analytics workloads.
Key Responsibilities
1. Production Support & Operations
Provide 24x7 support for Amazon Redshift clusters.
Monitor cluster health, availability, and performance.
Handle incidents, service requests, and problem management activities.
Participate in on-call rotations and production support coverage.
Perform issue triage and root cause analysis (RCA).
Coordinate with application, ETL, cloud, and infrastructure teams during incidents.
Maintain SLA compliance for incident resolution and service requests.
2. Redshift Administration
Provision and configure Redshift clusters.
Manage cluster upgrades and maintenance activities.
Perform node replacement and cluster resizing activities.
Configure workload management (WLM) queues.
Manage snapshots and backup strategies.
Restore clusters during failures or DR testing.
Implement parameter group and cluster configuration changes.
3. Having exp in Performance Tuning
Backup, Recovery & Disaster Recovery
Data Load and ETL Support
Capacity Planning
Documentation & Knowledge Management
Please provide the TOP skills, and the years of experience that you'll consider:
8-10 yrs
1. Amazon Redshift Production Support
2. Performance Tuning , Backup, Recovery & Disaster Recovery
3. Data Load and ETL Support , Capacity Planning , Documentation & Knowledge Management
Project Code: Child code for DB support team within RU

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