As a Senior Client Service Associate, your role is to enhance the client experience by servicing ... Process account service requests and ensure appropriate documentation for all money movement ...
As a Senior Client Service Associate, your role is to enhance the client experience by servicing ... Process account service requests and ensure appropriate documentation for all money movement ...
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... Sr.Data Scientist - Process Modeling What you will do Let's do this. Let's change the world. In ... Associate's degree and 8 years of Data Science or Engineering experience OR High School diploma or ...
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Washington, DC · On-site +1
$60K - $70K/yr
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Development Associate | Senior Development Associate
Washington, DC · On-site +1
$60K - $70K/yr
About the role We're looking for a Development Associate or Senior Development Associate to join ... Maintain accurate gift-tracking and reporting processes, both internally and externally, in ...
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Washington, DC · On-site +1
$60K - $70K/yr
About the role We're looking for a Development Associate or Senior Development Associate to join ... Maintain accurate gift-tracking and reporting processes, both internally and externally, in ...
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Washington, DC · On-site +1
$60K - $70K/yr
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Washington, DC · On-site
$92K - $114K/yr
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Washington, DC · On-site
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Washington, DC · On-site
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Senior Associate, Global Health
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At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely ... Business Process Improvement * Governance or Program Analysis support * Performance Monitoring
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Washington, DC · On-site
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely ... Business Process Improvement * Governance or Program Analysis support * Performance Monitoring
Senior Management Analyst
Washington, DC · On-site
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely ... Business Process Improvement * Governance or Program Analysis support * Performance Monitoring
Senior Management Analyst
Washington, DC · On-site
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely ... Business Process Improvement * Governance or Program Analysis support * Performance Monitoring
Senior Process Associate information
See Gambrills, MD salary details
$9.85 - $12.41
4% of jobs
$13.73 is the 25th percentile. Wages below this are outliers.
$12.41 - $14.97
40% of jobs
The median wage is $15.29 / hr.
$14.97 - $17.53
43% of jobs
$17.53 - $20.09
12% of jobs
$20.09 - $22.65
0% of jobs
$22.65 - $25.21
0% of jobs
$25.21 - $27.77
0% of jobs
$27.77 - $30.33
1% of jobs
$30.33 - $32.89
0% of jobs
$32.89 - $35.44
0% of jobs
$35.44 - $38
0% of jobs
$9
$17
$38
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Cities near Gambrills, MD with the most Senior Process Associate job openings:

Job description
Reports To
The Client Associate will report to Chief Operating Officer & Senior Portfolio Manager, Joseph Manfredi. As well as Director of Client Services, Meghan Manas
Responsibilities And Duties
- Receive inbound client phone calls and emails, either addressing their needs or directing them to the appropriate team member.
- Assist client onboarding activities including the completion of all necessary paperwork and rollover calls, partnering with internal team on process execution, client portal setup, welcome emails, and proactive communication with clients.
- Process account service requests and ensure appropriate documentation for all money movement requests including distributions, QCDs, and RMDs.
- Complete and monitor the transfer of incoming assets from other institutions to ensure smooth and efficient onboarding experience for new clients.
- Schedule prospective and existing client meetings including initial consultations, onboarding meetings, and annual reviews.
- Assist in the preparation of client reports and other materials for client meetings and complete follow-up communication and implementation of actions that result from those meetings.
- Research and resolve routine to complex client issues leveraging internal support or escalating as appropriate.
- Track and document client interactions, activities, and meetings in Salesforce CRM, ensuring notes are input in a timely manner.
- Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date.
- Leverage various communication channels to keep in touch with clients and maintain strong relationships.
- Contribute to the mentoring and training of client associates.
- Bachelor's degree in finance or related subject matter
- 3-10 years of experience in a similar client services role at a financial services firm
- Excellent skills in the Microsoft Office Suite
- Experience with Salesforce CRM preferred
- Experience with the Charles Schwab advisor platform preferred
- Strong written and verbal communication skills
- Detail and service-oriented
- Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
- Excellent written and verbal communication skills, as you will have significant contact with the clients of the firm.
- Ideal team members for our office culture will have a strong work ethic, be self-motivated and have collaborative interpersonal skills.
Please note that this is an in-person role.
About CivicMinds
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Stanton, CA, US
Year founded
2006