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Senior Pharmacy Operations Manager Jobs in Georgia

Walgreens

Pharmacy Operations Manager

Atlanta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Decatur, GA

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Augusta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Bremen, GA

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Atlanta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Atlanta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Marietta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Suwanee, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Brunswick, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Athens, GA

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Decatur, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Marietta, GA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

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Senior Pharmacy Operations Manager information

What does a senior pharmacy operations manager do?

A Senior Pharmacy Operations Manager oversees the daily operations of a pharmacy or group of pharmacies, ensuring compliance with regulatory standards, optimizing workflow, and managing staff. They are responsible for implementing policies, improving efficiency, and maintaining high-quality patient care. Their role often involves budgeting, inventory management, and collaborating with other healthcare professionals to enhance pharmacy services. They also mentor pharmacy staff and ensure that customer service standards are met.

What are some typical challenges a senior pharmacy operations manager faces when leading a pharmacy team?

As a Senior Pharmacy Operations Manager, you may encounter challenges such as balancing regulatory compliance with efficient workflow, managing inventory to prevent shortages or overstock, and fostering a collaborative environment among pharmacists and technicians. Additionally, adapting to changing healthcare regulations and implementing new technologies can present ongoing hurdles. Proactive communication, strong organizational skills, and a focus on staff training are key to overcoming these challenges and ensuring smooth pharmacy operations.

What are the key skills and qualifications needed to thrive as a senior pharmacy operations manager, and why are they important?

To excel as a Senior Pharmacy Operations Manager, you need expertise in pharmacy practice, regulatory compliance, inventory management, and a degree in pharmacy or a related field, often paired with a pharmacist license. Familiarity with pharmacy management software, automated dispensing systems, and data analytics tools is vital. Exceptional leadership, problem-solving, and communication skills help you drive team performance and implement process improvements. These abilities are crucial for ensuring safe, efficient, and compliant pharmacy operations in a rapidly changing healthcare environment.

What is the difference between Senior Pharmacy Operations Manager vs Pharmacist?

AspectSenior Pharmacy Operations ManagerPharmacist
Required CredentialsManagement experience, possibly advanced degrees in pharmacy or healthcare administrationDoctor of Pharmacy (Pharm.D.) degree, licensure
Work EnvironmentHealthcare facilities, pharmacy chains, management rolesCommunity pharmacies, hospitals, clinics
Employer & Industry UsageHealthcare organizations, pharmacy chains, hospitalsPharmacies, hospitals, healthcare providers
Common Search & ComparisonManagement, operations, leadership roles in pharmacyClinical practice, medication dispensing, patient care

The main difference is that a Senior Pharmacy Operations Manager focuses on overseeing pharmacy operations, staff management, and strategic planning, often requiring management experience and industry knowledge. In contrast, a Pharmacist is primarily responsible for dispensing medications, patient counseling, and clinical duties, requiring a Pharm.D. degree and licensure. Both roles are essential in the pharmacy industry but serve different functions within healthcare organizations.

What are popular job titles related to Senior Pharmacy Operations Manager jobs in Georgia?

For Senior Pharmacy Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Senior Pharmacy Operations Manager jobs in Georgia look for?

The top searched job categories for Senior Pharmacy Operations Manager jobs in Georgia are:

Senior Pharmacy Operations Manager jobs near you

Pharmacy Operations Manager

Adel, GA • On-site

Walgreens Boots Alliance
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees

5.5

Company rating: 5.5 out of 10

Based on 2,216 frontline employees who took The Breakroom Quiz

95th of 113 rated pharmacies

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Walgreens Boots Allianceexternal

Other

Posted 16 days ago

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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