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Senior Patient Access Service Representative Jobs

Houston Methodist

Ensures appropriate and timely representation and response for all correspondence, meetings and matters related to Patient Access Services. * Builds relationships with external customers to include ...

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How much do senior patient access service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for senior patient access service representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What is a senior patient access service representative?

A Senior Patient Access Service Representative is a healthcare professional who oversees and coordinates patient admissions, registration, scheduling, and insurance verification processes. They ensure a smooth experience for patients accessing medical services by handling complex inquiries, resolving issues, and providing guidance to junior staff. These representatives play a key role in maintaining accurate patient records, ensuring compliance with healthcare regulations, and facilitating effective communication between patients and medical teams.

What are the key skills and qualifications needed to thrive as a senior patient access service representative?

To thrive as a Senior Patient Access Service Representative, you need expertise in patient registration, insurance verification, medical billing, and typically a high school diploma or equivalent, with experience in a healthcare setting. Familiarity with hospital information systems (HIS), electronic health records (EHR), and patient scheduling software is essential. Exceptional customer service, problem-solving, and communication skills help in managing patient inquiries and resolving access issues efficiently. These skills ensure accurate patient data management, timely service delivery, and a positive patient experience in busy healthcare environments.

What are some common challenges faced by senior patient access service representatives and how can they be managed?

Senior Patient Access Service Representatives often encounter challenges such as managing high patient volumes, navigating complex insurance verification processes, and addressing patient concerns with empathy. Effective time management and strong multitasking abilities help handle busy periods efficiently. Additionally, staying updated on insurance policies and leveraging teamwork ensures smooth coordination with clinical staff and billing departments, leading to better patient experiences and job satisfaction.
What cities are hiring for Senior Patient Access Service Representative jobs? Cities with the most Senior Patient Access Service Representative job openings:
What states have the most Senior Patient Access Service Representative jobs? States with the most job openings for Senior Patient Access Service Representative jobs include:
Senior Patient Access Service Representative jobs near you

Senior Patient Access Services Representative

Northwell Health

Lake Success, NY • On-site

$41K - $64K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Northwell Health rating

7.8

Company rating: 7.8 out of 10

Based on 563 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description


Job Description
This role involves the generation of patient estimates for their out-of-pocket responsibility associated with hospital services. Candidate will be required to engage with patients via telephone, educating them on their out-of-pocket responsibility as well as collecting payment prior to the patients services. Knowledge of insurance benefits is crucial to this role. Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.
Job Responsibility
  • Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
  • Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.
  • May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
  • Assists and/or trains new employees as instructed by supervisor or manager.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification
  • High School Diploma or equivalent required.
  • 3-5 years of relevant experience, required.
    Remote. Friday- Tuesday (Weekend and Holidays)Sat, Sun, and holidays 8a-4p Mon-Thurs 10a-6p
    *Additional Salary Detail
    The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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