Senior Operations Analyst Jobs in Frederick, MD (NOW HIRING)

Description
Job Title
Senior Operations Data Analyst
Location
Ft. Detrick, MD
Description
Serves as a senior advisor to Army Medicine leadership, translating operational needs into data-driven insights, dashboards, and decision-support tools. Leads development of analytics products, ensures data quality, and applies advanced analysis to improve operational performance, readiness, and efficiency across Army/DOD environments.
Position to start on or around October 1, 2026
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serves as a trusted advisor to Army Medicine senior leaders by translating operational questions into analytic approaches, dashboards, and decision-support tools.
• Provide quality assurance reviews of relevant products developed by more junior Data Analysts.
• Designs, builds, maintains, and enhances operational dashboards, KPIs, scorecards, and decision-support products in Army-approved platforms such as Power BI, Army Vantage, and other Army enterprise analytics environments.
• Conducts organizational studies, evaluations, and operational assessments.
• Gathers, validates, and organizes information related to operational problems, process inefficiencies, and improvement opportunities.
• Applies mathematical modeling, statistical analysis, and optimization methods to support decision-making, policy formulation, and other managerial functions.
• Defines and monitors performance metrics to assess operational effectiveness, efficiency, readiness, and compliance.
• Develops studies and recommendations related to new systems, procedures, and organizational changes to improve operations.
• Presents findings and recommendations to management through executive briefings, presentations, and written reports.
• Collaborates with functional SMEs, technical teams, and government stakeholders to ensure solutions are feasible, secure, and sustainable within Army/DOD network environments.
• Supports user acceptance testing, deployment, training, and adoption of dashboards and tools; develops SOPs, user guides, and data dictionaries.
• Performs data validation, reconciliation, cleaning, and root-cause analysis to improve data quality and trust in decision-support products.
• Supports development and operationalization of AI/ML-enabled analytic tools, where authorized, to improve forecasting, anomaly detection, and operational decision-making.

Travel

• Occasional travel to CONUS and OCONUS sites may be required (0-15%).

Work Schedule

• 0800-1700, Monday to Friday (onsite)

Qualifications
• Active Secret clearance. No sponsorship will be provided
• Bachelor's degree in related field of study
• 10 years of experience with Army logistics
o Preferred: inventory management and SSA/warehouse data operations
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Power BI
• Experience defining KPIs, operational metrics, and executive reporting
• Experience performing data validation, reconciliation, cleaning, and root-cause analysis
• Strong ability to translate ambiguous business problems into analytic questions, data requirements, and usable products
• Ability to manage multiple priorities, shifting requirements, and tight deadlines in a client-facing environment
• Experience developing interactive dashboards and visualizations in Power BI or similar BI platforms
• Experience working in Army and/or DOD network environments with associated access, security, and deployment constraints
• Experience briefing or supporting senior military/civilian leaders
• Experience with SQL, data querying, and data transformation
• Knowledge of data governance, access controls, and cybersecurity constraints in government environments
• Preferred (but not required):
o Familiarity with Palantir Foundry/Advana and SAP modules to include but not limited to Financial and Accounting and Controlling, Sales and Distribution, Materials Management, and Plant Maintenance, and other authoritative systems of record
o Knowledge of Army logistics, medical logistics, sustainment, and supply chain operations
o Experience supporting development and operationalization of AI/ML-enabled analytic tools in approved environments
o Experience with forecasting, anomaly detection, demand planning, inventory optimization, readiness analysis, or process improvement
• Must provide documentation of eligibility to legally work in the United States without an employer sponsored visa.
• Must be able to pass background screening.
Compensation

• Salary, exempt
• $145,000 - $180,000

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in healthcare or depot facilities and office settings.
• May require occasional travel (0-15%).

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit, and use hands to handle or feel objects.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• May occasionally lift and move up to 25 pounds.

Benefits

• 401K Employer Matching
• Paid Time Off (PTO)
• Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer-paid Life Insurance
• Employer-paid AD&D Insurance
• Employee-paid voluntary benefits
• Employee development resources

Equal Opportunity Employer
Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us.
Federal Government Contractor
As a federal government contractor, Capital i is committed to taking affirmative action to employ and advance protected veterans and individuals with disabilities.
Work Authorization
Capital i considers applicants who are U.S. lawful permanent residents, eligible employment-based green card portability candidates (with a Form I-485 filed at least 180 days prior for a same or similar role), and individuals with valid F-1 or J-1 employment authorization for temporary positions only. Capital i does not provide immigration sponsorship.
Please note: Certain roles may support federal contracts and therefore require U.S. citizenship, specific residency history, or eligibility for a security clearance. Candidates not meeting applicable federal contract requirements will not be eligible for those roles.
Pay Range
$145,000.00 Annually to $180,000.00 Annually