Senior Operational Risk Analyst Jobs in Fremont, CA

Intuit’s Global Business Solutions Group empowers millions of businesses worldwide to take control of their finances through the QuickBooks offering. QuickBooks solutions simplify financial management, enabling our customers to operate with confidence. We leverage data and insights to innovate and enhance our business offerings. 

The Money Services team offers fintech offerings like Payments, Payroll, Bill Pay and Capital to these small businesses with expanding scope in the Mid- Market segment, serving large size customers. We require a financial risk expert to manage and develop new risk capabilities and policies like rolling reserves, customer level risk and experience framework that can serve the needs of the growing customer base while managing the financial risk exposure for Intuit. As a senior member in the risk team, your focus is to enhance and develop policies across the journey of the customer in offerings like Payments, Payroll and Bill Pay, balancing growth vs. financial exposure, developing the right risk experiences, improving policy efficiency and be on the cutting edge of AI based risk management and automation. If you are passionate about building the next generation of AI driven financial policies and taking business decisions that drive results through data-driven insights in business lending spaces, and understands the unique risks within Fintech, this role is for you.

Responsibilities

• Focused on managing onboarding risk for small business and mid market Fintech offerings by developing capabilities and managing policies across all products for a better onboarding experience while managing losses.
• Develop and implement risk strategies and policies and drive business growth by supporting and scaling strategies for the Money services portfolio.
• Partners with teams across Intuit (including product development, marketing, data engineering, compliance, risk, data scientists etc.) to enable decision support and key customer insights in the business solutions risk and analytics spaces.
• Use big data technology to mine massive scale transactional data to improve financial risk mitigation strategies for global business solutions and design new risk-adjusted policy proposals.
• Provide recommendations utilizing multiple types of data, business knowledge, and strategic assumptions when data does not exist, specifically in the global business solutions context.
• Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance drivers.
• Ensuring data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new global business solutions initiatives and product releases.

Qualifications

• Excellent track record of driven policy development and execution in the data and risk space with 4+ years of experience collaborating across teams to drive for business requirements clarity, build, and launch.
• Ability to manage multiple projects simultaneously to meet objectives and key deadlines.
• Expert in one of the following analytics tools, such as AI skills and agents, Python, R, SAS, and any environment under SQL.
• Outstanding communications skills with both technical and non-technical colleagues, including telling compelling stories with data, especially in global business solutions.
• Proven history as a self-starter who seeks the problem, doesn't wait for the problem to find them with excellent problem-solving skills and end-to-end quantitative thinking.
• Analytically minded with experience working on large-scale data projects; product management experience would be a plus.
• Strong organization, time management, and task prioritization skills.
• Domain experience in FinTech, AI, Risk, Financial services, with specific expertise in Fraud and Business Solutions, is preferred but not required.
• Undergraduate degree required (Economics, Statistics, Engineering, etc.); advanced degree preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.