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Senior Manager Managed Services Jobs (NOW HIRING)

Deloitte

Manager - Finance Managed Services

Chicago, IL · On-site

Work you'll do As a Manager on the Enterprise Operations as a Service Finance Operate team, you will be responsible for: * Assessing client finance operating model needs, process challenges, service ...

CDW

Sr System Engineer Managed Services

$107K - $146K/yr

The Sr System Engineer Managed Services supports business solutions. The purpose of this role is to develop business software solutions for complex and large-scale projects through object and data ...

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Senior Manager Managed Services information

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How much do senior manager managed services jobs pay per year?

As of Jun 16, 2026, the average yearly pay for senior manager managed services in the United States is $71,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Manager Managed Services, and why are they important?

To thrive as a Senior Manager Managed Services, you need expertise in IT service management, project leadership, and a deep understanding of managed services frameworks, usually supported by a relevant degree and industry certifications like ITIL or PMP. Familiarity with service management platforms (e.g., ServiceNow), cloud technologies, and monitoring tools is typically required. Strong communication, client relationship management, and problem-solving skills distinguish top performers in this role. These skills and qualifications are essential for ensuring high service quality, client satisfaction, and the smooth operation of managed services teams.

Is being a Senior Manager worth it?

A Senior Manager in Managed Services typically oversees service delivery, manages client relationships, and leads teams, often requiring strong leadership and technical skills. The role offers opportunities for career advancement, higher compensation, and increased responsibility, making it a valuable position for experienced professionals in the field.

What are some common challenges faced by Senior Managers in Managed Services, and how can they effectively address them?

Senior Managers in Managed Services often encounter challenges such as balancing client expectations, managing diverse teams across multiple locations, and ensuring consistent service delivery. Effective communication and proactive client engagement are key to managing expectations and preventing service issues. Additionally, fostering a collaborative team culture and leveraging standard operating procedures can help streamline operations and address resource gaps. By embracing continuous improvement and staying current with industry best practices, Senior Managers can successfully navigate these challenges and deliver exceptional value to clients.

What is the difference between Senior Manager Managed Services vs Project Manager?

AspectSenior Manager Managed ServicesProject Manager
CredentialsTypically requires advanced certifications like PMP, ITIL, or vendor-specific certificationsUsually requires PMP or similar project management certifications
Work EnvironmentOversees ongoing managed service contracts, client relationships, and service delivery teamsManages specific projects with defined scope, timeline, and deliverables
Industry UsageCommon in IT, telecommunications, and managed service providersWidely used across various industries including IT, construction, and consulting

The Senior Manager Managed Services focuses on long-term service delivery and client management, while the Project Manager handles specific projects with defined objectives. Both roles require strong leadership and certification but differ in scope and daily responsibilities.

What is the structure of a senior management team?

A senior management team typically includes executive roles such as the Chief Executive Officer, Chief Operating Officer, and other senior leaders responsible for strategic decision-making and overseeing departments. In managed services, the team may also include a Senior Manager of Managed Services, account directors, and technical leads to coordinate service delivery and client relationships.

What are Senior Manager Managed Services?

A Senior Manager Managed Services is a leadership role responsible for overseeing the delivery of managed IT or business services to clients. They manage teams, ensure service quality, and drive operational excellence, often acting as the main point of contact for key accounts. Their duties include developing service strategies, optimizing processes, and managing client relationships to meet business objectives. Senior Managers in this field typically have significant experience in IT service management, strong leadership skills, and a deep understanding of client needs. They play a crucial role in ensuring clients receive reliable, efficient, and high-quality managed services.

What is the highest paying job in healthcare management?

In healthcare management, the highest paying roles are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries often exceeding $200,000 annually. Senior managers in managed services may earn high compensation, especially with extensive experience, advanced degrees, and relevant certifications like an MBA or healthcare administration credentials.

What is a Senior Manager equivalent to?

A Senior Manager is typically equivalent to a mid- to senior-level leadership role such as Director or Department Head, responsible for overseeing teams, projects, and strategic initiatives. In managed services, this role often involves managing client relationships, service delivery, and operational performance, requiring strong leadership and technical skills.
What cities are hiring for Senior Manager Managed Services jobs? Cities with the most Senior Manager Managed Services job openings:
What states have the most Senior Manager Managed Services jobs? States with the most job openings for Senior Manager Managed Services jobs include:
Infographic showing various Senior Manager Managed Services job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 53% Full Time, 43% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,958 per year, or $34.6 per hour.
Manager, Cybersecurity and Managed Services

Manager, Cybersecurity and Managed Services

Wipfli

Southfield, MI • Hybrid

$101K - $137K/yr

Other

Posted 4 days ago

Job description

Overview

At Wipfli, people count.

At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

Position Overview:

Under the direction of the Senior Manager, Director, and Partner leading the respective service area, region, or industry, the Manager, Cybersecurity and Managed Services will lead a significant product or solution. They are acknowledged internally and externally as an expert and are responsible for developing cybersecurity and IT infrastructure solutions that align with client needs.

Responsibilities

Essential Responsibilities:

  • Drive business development activities for Cybersecurity and Technology services in two primary focuses:

    1. Construction and Real Estate industry pursuits nationally, and
    1. Collaborating with partners and senior managers on opportunities across industries in the local market.

  • Work with Sales leader and practice partners to identify and pursue new business relationships and ensure engagement pricing meets guidelines and aligns with profitability targets.

  • Ensure client satisfaction through onboarding, quarterly business reviews, lead development of technology roadmaps and oversee execution, perform profitability reviews and manage renewals for all assigned accounts.

  • Advise clients on matters related to infrastructure and cybersecurity management; coordinate with associates to bring all relevant areas of expertise to address client challenges.

  • Maintain expert-level awareness and understanding of Microsoft Modern Workplace (Microsoft 365, Security, and Microsoft Teams), Microsoft Azure, and managed service solutions to identify leads, qualify opportunities, and propose Wipfli services.

  • Owns the development and architecture of solutions (either individually or working with others) to develop a clear statement of work based on client requirements and in-depth knowledge of standard applications.

  • Oversees multiple project plans, sets targets for milestones, and identifies and mitigates risk to ensure projects are completed on time and within budget.

  • Leads data collection and analysis efforts, guides the team in client interviews, and collaborates as a subject matter expert (SME) to develop and deliver solutions.

  • Actively participates with opportunity leaders or regional teams in business development activities as subject matter experts.

  • Creates awareness through whitepapers and presentations to align industry or market needs with firm's service offerings.

  • Collaborate with leadership team to ensure continuous process improvement of service delivery in the region.

Knowledge, Skills and Abilities

Required Qualifications:

  • Bachelor’ of Science Degree in Business or Technology or an equivalent combination of education and experience.

  • 7+ years’ experience in a professional services firm or 10+ years of private industry experience focused on appropriate technical area with 1+ years in professional services.

  • Works towards obtaining additional appropriate advanced certifications.

Preferred Qualifications:

  • Bachelor’s Degree in related field

  • Training, support or consulting advisory experience.

  • Experience with compliance or professional standards associated with area of expertise desired

Benjamin Dzanic, from our recruiting team, will be guiding you through this process. Visit hisLinkedIn (https://www.linkedin.com/in/bdzanic/) page to connect!

#LI-Hybrid #LI-BD1

Additional Details

Additional Details:

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com.

"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

Job LocationsUS-MI-Southfield, MI

Job ID 2026-8067

Category CyberSecurity

Remote No

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