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Senior Manager End User Engineering Jobs (NOW HIRING)

ICONMA

End user support

Wichita, KS

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...

Ivy Rehab Network

End User Compute Lead

Charleston, SC · On-site

This role will be responsible for managing and supporting the full lifecycle of laptops, desktops, and iPads, ensuring the efficient delivery, deployment, and ongoing management of all end-user ...

DTCC

End User Services Engineer

Tampa, FL

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

DTCC

End User Services Engineer

Tampa, FL

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

DTCC

End User Services Engineer

Tampa, FL · On-site

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Ability to work collaboratively with system administrators, developers, and project management ...

Zscaler

Staff Endpoint Systems Engineer

San Jose, CA · On-site

... Manager, End User Engineering in the IT Digital Employee Experience department. The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for ...

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How much do senior manager end user engineering jobs pay per year?

As of Jun 5, 2026, the average yearly pay for senior manager end user engineering in the United States is $176,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,500.00 and $199,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Manager End User Engineering vs Network Engineer?

AspectSenior Manager End User EngineeringNetwork Engineer
CredentialsBachelor's or higher in IT, Engineering, or related; often certifications like ITIL, PMPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentLeadership role overseeing end user device management, support teams, and service deliveryTechnical role focused on designing, implementing, and maintaining network infrastructure
Employer & Industry UsageCommon in large enterprises, IT service providers, and corporate IT departmentsUsed across telecom, data centers, and enterprise IT networks

The Senior Manager End User Engineering primarily manages end user device support and service delivery, while a Network Engineer focuses on network infrastructure. Both roles require technical certifications and are vital in large organizations, but they differ in scope and daily responsibilities.

What does a Senior Manager End User Engineering do?

A Senior Manager End User Engineering oversees teams responsible for designing, implementing, and supporting technology solutions for end users within an organization. This role focuses on ensuring that employees have secure, efficient, and reliable access to devices, software, and support services. They manage projects related to desktop engineering, endpoint management, and user experience improvements, while also collaborating with other IT leaders to align technology with business needs. Additionally, they are often responsible for setting strategy, managing budgets, and leading technical staff.

How does a Senior Manager of End User Engineering typically collaborate with other IT and business units within an organization?

A Senior Manager of End User Engineering works closely with various IT teams, such as security, infrastructure, and service desk, to ensure seamless delivery and support of end user technologies. They also partner with business stakeholders to understand user needs, prioritize technology initiatives, and implement solutions that enhance productivity. Regular cross-functional meetings and project collaborations are common, and the role often involves translating business requirements into technical solutions. Effective communication and a strong understanding of both technical and business perspectives are essential for success.

What are the key skills and qualifications needed to thrive as a Senior Manager End User Engineering, and why are they important?

To thrive as a Senior Manager End User Engineering, you need expertise in end-user computing, IT infrastructure management, and a relevant degree such as computer science or information technology. Familiarity with enterprise device management tools (e.g., Microsoft Endpoint Manager), ITIL frameworks, and certifications like CompTIA or Microsoft Certified: Modern Desktop Administrator are typically required. Strong leadership, problem-solving, and communication skills help drive team performance and align technology solutions with business needs. These competencies ensure efficient IT operations, high-quality user support, and effective technology adoption across the organization.
End user support

End user support

ICONMA

Wichita, KS

Contractor

Posted 24 days ago

Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

End User Support
Location: Wichita, KS
Duration: 3 months
Description:
This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user accounts and security access.
Essential Duties and Responsibilities:
The primary responsibilities of this role are:
- Reviewing the original request for accuracy and following up with the requestor to capture any missing information.
- Submitting the appropriate system access requests on behalf of the end user.
- Validation that requests are completed accurately.
- Follow up / monitoring to ensure requests meet expected service level agreement.
Experience:
- Basic computer skills.
- Customer Service.
Required:
- Strong organizational skills to manage priorities and meet deadlines.
- Detail oriented.
- Multi-tasking skills.
Preferred experience:
- Prior customer service / service desk experience.
- Microsoft Outlook.
Minimum Education Required: High School Diploma.

Additional Information

Minimum Education Required: High School Diploma.

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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