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Senior Manager End User Engineering Jobs (NOW HIRING)

The IT End User Engineer will ensure that end users have access to reliable technology solutions ... Manage user accounts, permissions, and access rights in Active Directory, Microsoft Entra, and ...

End User Engineer II Department: Information Systems The End User Engineer II is responsible for ... Manages data collection, reporting, and trending for critical devices and components * Participates ...

End User Engineer II Department: Information Systems The End User Engineer II is responsible for ... Manages data collection, reporting, and trending for critical devices and components * Participates ...

Senior End User Computing Engineer III

Rosemead, CA · On-site

$106K - $146K/yr

Strong mix of engineering + operations + quality/experience ownership * Experience working in large ... Exposure to managed services / vendor oversight Core Strengths Needed: * End-to-end ownership of ...

OR · Hybrid

Service Delivery Manager - End User Computing (EUC) Location: Remote in Canada Job Type: CTH The ... Develop effective relationships with customer's senior management team. * Accountable for ...

OR · Hybrid

Service Delivery Manager - End User Computing (EUC) Location: Remote in Canada Job Type: CTH The ... Develop effective relationships with customer's senior management team. * Accountable for ...

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint ... Ability to work collaboratively with system administrators, developers, and project management ...

This role will be responsible for managing and supporting the full lifecycle of laptops, desktops, and iPads, ensuring the efficient delivery, deployment, and ongoing management of all end-user ...

This role will be responsible for managing and supporting the full lifecycle of laptops, desktops, and iPads, ensuring the efficient delivery, deployment, and ongoing management of all end-user ...

This role will be responsible for managing and supporting the full lifecycle of laptops, desktops, and iPads, ensuring the efficient delivery, deployment, and ongoing management of all end-user ...

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ...

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Senior Manager End User Engineering information

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How much do senior manager end user engineering jobs pay per year?

As of Jun 5, 2026, the average yearly pay for senior manager end user engineering in the United States is $176,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,500.00 and $199,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Manager End User Engineering vs Network Engineer?

AspectSenior Manager End User EngineeringNetwork Engineer
CredentialsBachelor's or higher in IT, Engineering, or related; often certifications like ITIL, PMPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentLeadership role overseeing end user device management, support teams, and service deliveryTechnical role focused on designing, implementing, and maintaining network infrastructure
Employer & Industry UsageCommon in large enterprises, IT service providers, and corporate IT departmentsUsed across telecom, data centers, and enterprise IT networks

The Senior Manager End User Engineering primarily manages end user device support and service delivery, while a Network Engineer focuses on network infrastructure. Both roles require technical certifications and are vital in large organizations, but they differ in scope and daily responsibilities.

What does a Senior Manager End User Engineering do?

A Senior Manager End User Engineering oversees teams responsible for designing, implementing, and supporting technology solutions for end users within an organization. This role focuses on ensuring that employees have secure, efficient, and reliable access to devices, software, and support services. They manage projects related to desktop engineering, endpoint management, and user experience improvements, while also collaborating with other IT leaders to align technology with business needs. Additionally, they are often responsible for setting strategy, managing budgets, and leading technical staff.

How does a Senior Manager of End User Engineering typically collaborate with other IT and business units within an organization?

A Senior Manager of End User Engineering works closely with various IT teams, such as security, infrastructure, and service desk, to ensure seamless delivery and support of end user technologies. They also partner with business stakeholders to understand user needs, prioritize technology initiatives, and implement solutions that enhance productivity. Regular cross-functional meetings and project collaborations are common, and the role often involves translating business requirements into technical solutions. Effective communication and a strong understanding of both technical and business perspectives are essential for success.

What are the key skills and qualifications needed to thrive as a Senior Manager End User Engineering, and why are they important?

To thrive as a Senior Manager End User Engineering, you need expertise in end-user computing, IT infrastructure management, and a relevant degree such as computer science or information technology. Familiarity with enterprise device management tools (e.g., Microsoft Endpoint Manager), ITIL frameworks, and certifications like CompTIA or Microsoft Certified: Modern Desktop Administrator are typically required. Strong leadership, problem-solving, and communication skills help drive team performance and align technology solutions with business needs. These competencies ensure efficient IT operations, high-quality user support, and effective technology adoption across the organization.
End User Engineer

End User Engineer

Bradford White

Ambler, PA • On-site

Full-time

Posted 22 days ago


Bradford White rating

5.3

Company rating: 5.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
Bradford White is a full-line manufacturer of water heating and related products. The IT End User Engineer will ensure that end users have access to reliable technology solutions, providing support, troubleshooting issues, and maintaining the IT infrastructure.
Responsibilities:
• Provide timely and effective technical support to end users via ticketing systems, email, phone, or in person.
• Act as an escalation point for technical support requests.
• Troubleshoot hardware, software, and network issues for desktops, laptops, mobile devices, printers, and other peripherals.
• Resolve technical problems related to operating systems, applications, and connectivity to ensure minimal disruption to end user productivity.
• Educate end users on IT best practices and self-service solutions to empower them to resolve common issues independently.
• Manage user accounts, permissions, and access rights in Active Directory, Microsoft Entra, and other systems as necessary.
• Assist in the maintenance and monitoring of the company's IT infrastructure.
• Perform routine system updates, patches, and backups to ensure data integrity and system security.
• Collaborate with the IT team to implement and improve IT policies and procedures.
• Procure, configure, and deploy end user devices and peripherals.
• Install, configure, and maintain operating systems, productivity software, and specialized applications according to organizational requirements.
• Ensure proper asset management by maintaining accurate records of hardware and software inventory, including license tracking and compliance.
• Create and maintain documentation, user guides, and knowledge base articles to facilitate the resolution of common IT issues and improve end user self-service capabilities.
• Proactively identify opportunities to enhance end user experience, streamline IT processes, and optimize IT infrastructure performance.
• Collaborate with cross-functional teams to evaluate new technologies, tools, and solutions that can improve IT service delivery and meet evolving business needs.
• Participate in project initiatives related to IT system upgrades, migrations, and expansions, ensuring smooth transitions and minimal disruption to end users.
Qualifications:
Required:
• Proven experience in providing technical support to end users in a corporate environment.
• Proficiency in troubleshooting hardware, software, and network issues across various platforms (Windows, macOS, iOS, Android).
• Strong understanding of IT security principles and best practices, including knowledge of antivirus, encryption, and access controls.
• Experience with endpoint management tools (e.g., SCCM, Intune) and remote support solutions.
• Excellent communication and interpersonal skills, with the ability to effectively interact with end users of varying technical abilities.
• Detail-oriented mindset with a commitment to delivering high-quality service and maintaining accurate documentation.
Company:
Bradford White Corporation is an American-owned, full-line manufacturer of residential, commercial, and industrial products for water heating, space heating, combination heating and storage. Founded in 1881, the company is headquartered in Middleville, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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