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Senior Director – Business Development

Domain: Retail / CPG & Travel
Location: Dallas, TX (could also be located in New Jersey)
Travel: Required (client-facing role across the U.S.)

**Fully Remote**

About the Opportunity

We are searching for a Senior Director of Business Development for our client, a global enterprise IT and Business Process Services (BPS) leader, helping organizations accelerate growth through Digital Transformation, AI, Intelligent Automation, Data, Cloud, and Application Modernization.

The ideal person will be a high-impact Business Development Leader (Hunter) who excels at driving net-new business in the Retail/CPG and Travel sectors within the U.S. This role is pivotal in shaping and closing large, complex, multi-year transformation business accounts delivered through global, distributed delivery models.

Key Responsibilities

• Own and drive new logo acquisition (hunter role) across Retail, Consumer Packaged Goods /CPG, and Travel verticals
• Identify, shape, and convert opportunities across:
• Digital transformation programs
• AI & intelligent automation initiatives
• Data & analytics platforms
• Cloud transformation and application modernization
• Build and manage a qualified pipeline of large accounts aligned with growth targets
• Lead end-to-end full lifecycle sales strategies, including opportunity origination, solutioning, pricing, negotiation, and closure
• Co-create differentiated solutions in collaboration with:
• Industry advisors and analysts
• Hyperscalers and ecosystem partners
• Internal consulting, delivery, and solution teams
• Position integrated IT + BPS managed services offerings leveraging automation and AI
• Engage and influence C-level executives and business stakeholders
• Bring thought leadership on industry trends, competitive landscape, and emerging technologies
• Represent the organization in industry forums, client workshops, and strategic pursuits

Required Experience & Qualifications

• ~15 years of total experience
• Minimum 5+ years of direct hunting experience in the U.S. market
• Proven experience selling IT services and BPS/managed services in a global delivery model
• Strong track record of:
• Converting multi-year transformation accounts > $15M
• Winning and Managing additional business with $5M–$10M ACV (annual contract value)
• Demonstrated success in multi-threading and multi-converting complex business deals
• Experience in co-creating solutions with:
• Advisors and analysts
• Technology ecosystem partners (cloud, data, AI platforms)
• Deep domain expertise in Retail/CPG and/or Travel & Hospitality
• Strong understanding of:
• Digital, Data & AI-led transformation
• Cloud migration and modernization
• Intelligent automation and BPS transformation
• Strong network of enterprise clients and decision-makers in the U.S.
• Background from Tier 2 IT services/BPS firms preferred

Core Competencies

• Hunter mindset with relentless focus on new business
• Consultative and value-based selling approach
• Ability to orchestrate large, complex account pursuits
• Executive presence and strong stakeholder engagement
• Strategic thinking combined with strong commercial acumen
• Collaboration across global, cross-functional teams

What Success Looks Like

• Consistent creation of high-quality pipeline and conversion to revenue
• Winning large, strategic, multi-year transformation accounts
• Establishing strong footholds in target accounts in the Retail, CPG, and/or Travel industries
• Driving growth in AI-led, cloud-enabled, and automation-driven services

Compensation & Benefits

Our client offers a competitive compensation structure along with comprehensive benefits:

• Medical coverage (via Aetna)
• Dental insurance
• Vision coverage
• 2 weeks paid vacation + 1 week paid sick leave
• Paid bereavement leave
• Employee Assistance Program (EAP)
• Legal services coverage
• Professional development & continuous learning programs
• Employee discount programs (e.g., Verizon, AT&T, Dell, Liberty Mutual, etc.)
• Life insurance and optional life insurance
• Short-term and long-term disability coverage
• HSA & FSA options
• 401(k) and Roth 401(k) retirement plans