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Senior Insight Analyst Jobs in New York (NOW HIRING)

Dow Jones

Senior Analyst, People Insights

New York, NY · Hybrid

$96K - $127K/yr

Senior Analyst, People Insights About the Role Our People Insights team is seeking a Senior Analyst ... insight generation * Present findings through clear, compelling storytelling tailored to both ...

Richemont

Client Data & Insights Analyst

New York, NY · On-site

$30 - $34/hr

The role will report to the Senior Manager, Client Data and Insights. KEY RESPONSIBILITIES Database ... Help to identify, analyze, interpret and present the performance of all client-related KPIs ...

FanDuel

Consumer Insights Senior Analyst

New York, NY · On-site

$126K - $127K/yr

The senior analyst will collaborate with teams across the marketing and commercial organizations to identify and operationalize projects that generate actionable insights. In addition to the specific ...

FanDuel

Consumer Insights Senior Analyst

New York, NY · On-site

The senior analyst will collaborate with teams across the marketing and commercial organizations to identify and operationalize projects that generate actionable insights. In addition to the specific ...

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Senior Insight Analyst information

See New York salary details

$58.5K

$120.2K

$155.9K

How much do senior insight analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior insight analyst in New York is $120,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $149,900.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Insight Analyst jobs in New York?

The most popular types of Insight Analyst jobs in New York are:

What cities in New York are hiring for Senior Insight Analyst jobs?

Cities in New York with the most Senior Insight Analyst job openings:

Infographic showing various Senior Insight Analyst job openings in New York as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $120,176 per year, or $57.8 per hour.

Senior Analyst, Customer Insights

Outfront Media

New York, NY

$90K - $100K/yr

Full-time

Posted 2 days ago

New

Outfront Media rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 76 rated media

Job description

Overview

The Senior Analyst, Customer Insights is responsible for designing, building, and operationalizing customer feedback programs using Qualtrics to capture insights across key touchpoints in the customer journey. This role will partner closely with Sales, Operations, Marketing, and Client Success teams to develop actionable insights that improve onboarding, campaign execution, and post-campaign performance, ultimately driving customer satisfaction, retention, and revenue growth.

Key Responsibilities

Survey Strategy & Program Design

  • Develop and manage a comprehensive customer feedback strategy across the full customer lifecycle, including:
    • Onboarding / implementation
    • Campaign execution (in-flight)
    • Post-campaign / renewal stages
  • Design scalable survey frameworks that align with business priorities and key performance indicators (e.g., NPS, CSAT, effort scores).
  • Identify key moments that matter in the customer journey and ensure feedback is captured in a timely and actionable manner.

Qualtrics Survey Development & Administration

  • Build, test, and deploy surveys within Qualtrics, including advanced logic, branching, and personalization.
  • Own end-to-end survey lifecycle management (programming, QA, deployment, monitoring, optimization).
  • Manage integrations between Qualtrics and internal systems (e.g., CRM, sales systems) to automate survey triggers and data flows.
  • Maintain survey governance standards, including branding, survey fatigue management, and compliance with data policies.

Data Analysis & Insights

  • Analyze survey data to identify trends, key drivers, and areas for improvement.
  • Develop dashboards and reporting to track customer sentiment across touchpoints.
  • Translate findings into clear, actionable insights for stakeholders across Sales, Operations, and Leadership.
  • Conduct deeper root-cause analyses to inform strategic decisions and operational improvements.

Continuous Improvement & Governance

  • Monitor survey performance and continuously optimize response rates and data quality.
  • Establish and enforce best practices for customer feedback collection and analysis.
  • Stay current on Qualtrics capabilities and industry trends to enhance program effectiveness.
  • Recommend and implement process improvements to enhance the customer experience.

Required Qualifications

  • 4-7 years of experience in customer insights, survey research, sales operations, or a related analytical role.
  • Hands-on experience building and administering surveys within Qualtrics (required).
  • Experience managing customer feedback programs across multiple lifecycle stages.
  • Strong analytical and data interpretation skills.

Technical Skills

  • Advanced proficiency in Qualtrics survey design (logic, workflows, dashboards).
  • Experience integrating survey tools with CRM systems (e.g., Salesforce) is preferred.
  • Strong Excel and/or data analysis skills; experience with BI tools (Sigma) is a plus.
  • Ability to work with large datasets and synthesize insights quickly.

The draw (salary) range for this role is $90,000-$100,000 per year. This role is also eligible for commission. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York Salary Transparency Law.

To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location.

OUTFRONT Media is not responsible for any fees related to unsolicited resumes.

OUTFRONT Media Is An Equal Opportunity Employer

All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.

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