Senior IT Business Analyst for a 3-month initial contract for an insurance industry client in the northern Chicago suburbs. This role will support a short, highly focused planning phase (eight weeks) for a Salesforce to Microsoft Dynamics CRM migration. The planning phase is intended to produce all analysis, documentation, and delivery artifacts required for a subsequent execution phase. The Senior Business Analyst will work as part of a small team alongside a technical analyst and a mid-level business analyst, owning end-to-end business analysis activities including current- and future-state documentation, requirements definition, risk identification, and backlog creation.
Key Responsibilities
- Lead start-to-finish business analysis for a Salesforce to Microsoft Dynamics CRM migration
- Document current-state and future-state processes, workflows, data flows, and system interactions
- Elicit, analyze, and document functional and non-functional requirements
- Identify and document risks, assumptions, dependencies, and constraints
- Translate requirements into user stories with acceptance criteria
- Create and manage a sprint backlog in Azure DevOps
- Facilitate working sessions with business and IT stakeholders
Required Skills & Experience
- 7+ years of experience as a Business Analyst on enterprise IT initiatives
- Strong as-is / to-be documentation skills
- Hands-on experience with Azure DevOps
- Excellent communication and facilitation skills
- Experience in insurance or regulated industries
- Experience with Salesforce and/or Microsoft Dynamics CRM is preferred