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Senior Implementation Manager Jobs in Austin, TX

Esper

Implementation Analyst

Austin, TX · On-site

... senior implementation resources to ensure each customer's deployment is set up for long-term ... Drive and manage new customer implementations from kickoff to go-live, including requirements ...

Esper

Implementation Analyst

Austin, TX · Remote

... senior implementation resources to ensure each customer's deployment is set up for long-term ... Drive and manage new customer implementations from kickoff to go-live, including requirements ...

Esper

Implementation Analyst

Austin, TX · Remote

... senior implementation resources to ensure each customer's deployment is set up for long-term ... Drive and manage new customer implementations from kickoff to go-live, including requirements ...

Navan

Senior Commercial Solutions Consultant

Austin, TX · On-site

... management for finance leaders. The Senior Commercial Solutions Consultant will collaborate with various teams to enhance the Expense product offerings, implement solutions, and drive revenue growth ...

Kizen

Senior Solutions Engineer

Austin, TX · On-site

$54.75 - $70.50/hr

Some of the ways we support these teams include: helping insurance agents manage contracting and ... We're looking for a Senior Implementation Engineer/Senior Solutions Engineer who's ready to roll up ...

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Showing results 21-40

All JobsImplementation JobsSenior Implementation Manager JobsSenior Implementation Manager Jobs in Austin, TX

Senior Implementation Manager information

See Austin, TX salary details

$38.7K

$102.6K

$166.5K

How much do senior implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior implementation manager in Austin, TX is $102,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Implementation Manager vs Implementation Specialist?

AspectSenior Implementation ManagerImplementation Specialist
CredentialsBachelor's degree, often with project management certifications (PMP, PgMP)Typically holds a bachelor's degree, sometimes with certifications in specific tools or methodologies
Work EnvironmentLeads cross-functional teams, manages large projects, strategic planningExecutes specific implementation tasks, supports project teams, focuses on technical setup
Employer & Industry UsageUsed in IT, software, consulting firms for project leadership rolesCommon in tech, healthcare, and software companies for technical support roles

The Senior Implementation Manager oversees entire projects and manages teams, focusing on strategic planning and leadership. In contrast, an Implementation Specialist handles specific technical tasks within projects, supporting the implementation process. Both roles are essential but differ in scope and responsibility.

How much do senior implementation managers make?

Senior Implementation Managers typically earn between $100,000 and $150,000 annually, depending on experience, industry, and company size. In some cases, total compensation may include bonuses, profit sharing, or stock options, especially in larger organizations or tech sectors.

What does a senior implementation manager do?

A senior implementation manager oversees the planning, coordination, and execution of projects to ensure successful delivery of products or services. They work closely with clients, cross-functional teams, and stakeholders to meet project goals, often utilizing project management tools and methodologies. Their role includes managing timelines, budgets, and team performance to ensure client satisfaction and operational efficiency.

What cities near Austin, TX are hiring for Senior Implementation Manager jobs?

Cities near Austin, TX with the most Senior Implementation Manager job openings:

Infographic showing various Senior Implementation Manager job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $102,608 per year, or $49.3 per hour.

Senior Technical Implementation & Accounts Manager (Clinical Operations)

Everlywell

Austin, TX • On-site

Full-time

Re-posted 22 days ago

Job description

Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
What You'll Do: Client Partnership & Strategic Account Management (60%)
  • Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
  • Lead structured discovery and ongoing strategy conversations to deeply understand client objectives, success metrics, and constraints; translate those into clear account plans and roadmaps.
  • Plan and facilitate recurring business reviews (e.g., QBRs) with client stakeholders, including performance readouts, insights, and recommendations for optimization and expansion.
  • Proactively monitor account health (utilization, SLAs, clinical quality signals, and satisfaction) and drive action plans to address risks, performance gaps, or emerging needs.
  • Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues and minimize incident recurrence.
  • Provide timely, transparent communication on issues, incidents, and changes, ensuring clients feel informed, supported, and confident in our partnership.
  • Partner closely with Sales/BD, Clinical, Product, Implementations, Engineering, and Care Team leadership to ensure programs are meeting client KPIs and contractual commitments.
  • Proactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals.
  • Establish and maintain strong, multi-level relationships (clinical, operational, and executive), acting as a trusted advisor on both program design and day-to-day operations.

What You'll Do: Technical Solutioning & Implementation Oversight (25%)
  • Translate client requirements and use cases into platform configurations and workflows, partnering with Implementations, Product, and Clinical to ensure feasibility and alignment with best practices.
  • Own the client-facing side of configuration timelines, milestones, and deliverables for new programs and major changes; manage expectations and surface risks early.
  • Coordinate and communicate change management for configuration updates (e.g., clinical rules, routing logic, reporting changes), ensuring changes are documented, tested, and clearly communicated to clients.
  • Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs, integrations, order/result flows, consult workflows, reporting pipelines) to effectively troubleshoot and triage issues.
  • Collaborate with technical teams on integration-related topics (e.g., data mapping, file layouts, error handling) and help ensure client requirements are accurately captured and validated.
  • Maintain accurate, client-specific documentation for configurations, workflows, SLAs, and edge cases to support consistent operations and scalable onboarding of new internal team members.

What You'll Do: Insights, Reporting & Continuous Improvement (15%)
  • Define and deliver standard and client-specific reporting that tracks funnel performance (orders - results - consults), clinical outcomes, SLAs, and operational quality for your accounts.
  • Analyze trends to identify drivers of fallout, friction, or underperformance (e.g., rejection reasons, consult completion, address or data issues) and partner with clients and internal teams on corrective action plans.
  • Synthesize structured feedback from clients and frontline teams into clear, actionable input for Product, Clinical, and Operations roadmaps (e.g., feature requests, workflow enhancements, reporting needs).
  • Contribute to the design and evolution of standard operating procedures, playbooks, and templates that improve consistency, reduce operational complexity, and shorten time-to-launch for new clients and programs.
  • Partner with Clinical, Data, and Operations teams to pilot and refine AI- and automation-supported workflows that improve quality, reduce manual effort, and scale support across the client portfolio.

Who You Are:
  • A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs.
  • A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations.
  • A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate.
  • A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes.
  • Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value.

What You Bring:
  • 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech.
  • Demonstrated experience owning post-sale relationships with enterprise clients, including leading QBRs, driving renewals/expansion, and managing issue escalations.
  • Strong understanding of care delivery models, clinical pathways, and clinical workflows, with the ability to translate them into technical and operational requirements.
  • Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
  • Proven ability to interpret and present data (dashboards, performance metrics, quality measures) and turn insights into clear recommendations and action plans.
  • Excellent communication and documentation skills, with the ability to simplify complex concepts for both clinical and technical audiences and create clear client-facing materials.
  • Bachelor's degree in science, healthcare, engineering, or related field; an advanced degree or clinical credential (e.g., RN, NP, PA, MPH, MHA) is a strong plus but not required.
  • Comfort operating in a highly cross-functional environment and balancing multiple accounts, priorities, and timelines with a high bar for quality and follow-through.

Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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