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Senior Implementation Manager Jobs in Ontario (NOW HIRING)

Conexiom

Senior Implementation Manager

Kitchener, ON · On-site

As a Senior Implementation Manager, you will own a portfolio of complex, high-profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor ...

Conexiom

Senior Implementation Manager

Kitchener, ON · On-site

As a Senior Implementation Manager, you will own a portfolio of complex, high-profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor ...

Conexiom

Senior Implementation Manager

Kitchener, ON · On-site

As a Senior Implementation Manager, you will own a portfolio of complex, high-profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor ...

Clio

Senior Implementation Consultant

Toronto, ON · On-site

We are currently seeking a Senior Implementation Manager to join our Customer Success team in Burnaby, Toronto or Calgary. We are looking for a dynamic and skilled Senior Implementation Manager to ...

Td

Senior Manager, Solutions Implementation

Toronto, ON · On-site

CA$115K - CA$163K/yr

Reporting to the AVP, Solutions Implementation, the Senior Manager is responsible for translating managed solutions strategy into practical, scalable adoption across the business, partnering closely ...

Forma.ai

Director, SPM Implementation

Toronto, ON

... Management (SPM) processes through data-driven insights and scalable platform solutions. As a ... Serve as a senior strategic advisor to executive and senior client stakeholders , guiding customers ...

AlayaCare

Implementation Specialist

Toronto, ON

About the Role Reporting to the Senior Professional Services Consultant, the Implementation ... Action risk and issue mitigation plans defined by Consultants and the Project Manager during ...

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Senior Implementation Manager information

What does a senior implementation manager do?

A senior implementation manager oversees the planning, coordination, and execution of projects to ensure successful delivery of products or services. They work closely with clients, cross-functional teams, and stakeholders to meet project goals, often utilizing project management tools and methodologies. This role requires strong leadership, communication skills, and industry-specific knowledge to manage timelines, budgets, and quality standards.

Is 100k a good salary for a project manager?

For a Senior Implementation Manager, a salary of $100,000 can be considered competitive depending on the industry, location, and level of experience. In many regions, this salary aligns with mid- to senior-level project management roles, especially when combined with certifications like PMP and experience with project management tools. However, salaries can vary widely based on geographic cost of living and company size.

What is the difference between Senior Implementation Manager vs Implementation Specialist?

AspectSenior Implementation ManagerImplementation Specialist
CredentialsBachelor's degree, often with project management certifications (PMP, PgMP)Typically holds a bachelor's degree, sometimes with certifications in specific tools or methodologies
Work EnvironmentLeads cross-functional teams, manages large projects, strategic planningExecutes specific implementation tasks, supports project teams, focuses on technical setup
Employer & Industry UsageUsed in IT, software, consulting firms for project leadership rolesCommon in tech, healthcare, and software companies for technical support roles

The Senior Implementation Manager oversees entire projects and manages teams, focusing on strategic planning and leadership. In contrast, an Implementation Specialist handles specific technical tasks within projects, supporting the implementation process. Both roles are essential but differ in scope and responsibility.

How much does a JP Morgan implementation manager make?

A Senior Implementation Manager at JP Morgan typically earns between $100,000 and $150,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, and strong project management skills and certifications like PMP can influence salary levels.

How much does a senior implementation manager make?

A senior implementation manager typically earns between $100,000 and $150,000 annually, depending on experience, industry, and company size. In some cases, total compensation may include bonuses, stock options, or other benefits, especially in larger organizations or tech sectors.
What cities in Ontario are hiring for Senior Implementation Manager jobs? Cities in Ontario with the most Senior Implementation Manager job openings:
Infographic showing various Senior Implementation Manager job openings in Ontario as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Implementation Manager

Conexiom

Kitchener, ON • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago

Job description

About Conexiom:

Conexiom helps manufacturers and distributors modernize their manual order entry process with purpose-built AI developed on 20 years of industry expertise. Intelligent automation eliminates unnecessary errors, delays, and costs by accurately capturing, correcting, and transforming emailed and file-based orders from any document format, into fulfillment-ready ERP entries. Accounting teams move faster with AI-assisted accuracy and reduced manual work, while advanced touchless processing pushes high-volume transactions straight to the ERP. Conexiom, powered by CoreAI, turns the slowest manual channel into a smart, flexible digital pipeline that delivers faster turnaround, lower costs, and happier customers on a trusted, enterprise-grade platform.

Why you will love Conexiom:

Conexiom leads the way in order automation innovation for some of the largest manufacturers and distributers in the world. Household brands you rely on every day trust Conexiom to help them capture and process complex orders with advanced AI in a modern cloud platform. Our team is fun, friendly, and driven by pushing the boundaries of technology and customer experience. We do things the right way, which isn't always the easy way, because it delivers the business-critical results our customers expect, and deserve. We embrace change, encourage feedback, and strive to win as a team.

About the Role:

As a Senior Implementation Manager, you will own a portfolio of complex, high-profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor from kickoff through go live. You are focused on time to value, ensuring every customer is set up to meet and exceed their success measures. 
You bring deep implementation expertise, a strategic mindset, and the ability to manage competing priorities without losing sight of the customer experience. In your role as a senior team member, you are self-directed, thrive in complex environments, and take pride in delivering implementations that genuinely transform how customers do business.  

Responsibilities:

Customer Relationship & Value 

  • Act as a trusted advisor to customers, developing a deep understanding of their business requirements and objectives to deliver tailored Conexiom platform solutions 
  • Serve as the principal point of contact throughout the implementation lifecycle, providing strategic guidance and expert consultation on platform best practices 
  • Monitor and support user adoption, proactively addressing concerns to ensure customers achieve maximum value from the platform 
Project Portfolio Management 
  • Concurrently manage a portfolio of complex Conexiom platform implementations, ensuring delivery on time, within scope, and to a high standard of quality 
  • Develop and lead execution of comprehensive project plans that account for both customer and organizational strategic goals 
  • Track project progress, manage risks, and implement timely interventions to keep implementations on track 
  • Facilitate clear and consistent communication to customers and internal stakeholders through status updates, reports, and presentations 
 Platform Implementation 
  • Lead customers through end-to-end platform setup and launch, including business requirements gathering, configuration, testing, training, and go-live 
  • Collaborate with Product and Development teams to ensure accurate translation of customer requirements into the implementation process 
  • Conduct testing and quality assurance to ensure implementations meet and exceed customer expectations
Documentation & Transition
  • Create and maintain detailed implementation documentation including business requirements, customizations, and customer-specific configurations 
  • Partner with Customer Success and Support to ensure seamless post-implementation handoffs and continuity of service 
  • Provide post-implementation support as assigned, addressing customer needs with a focus on continuous improvement 

Qualifications:

  • 5+ years of experience in SaaS implementation or technical onboarding, with a demonstrated track record of managing complex, concurrent projects 
  • Strong project management skills with proven ability to develop and execute comprehensive project plans against defined SLAs and timelines 
  • Strong technical aptitude with working knowledge of APIs, SFTP, data mapping and technical scoping, with the ability to translate complex integration requirements into actionable implementation solutions
  • Exceptional communication and interpersonal skills, with the ability to engage and influence effectively across all levels of an organization 
  • Demonstrated ability to act as a trusted advisor, translating complex customer business requirements into effective platform solutions
  • Strong analytical and problem-solving skills, with the ability to proactively identify and resolve technical and project-related challenges 
  • Customer-focused mindset with a commitment to delivering best-in-class implementation experiences and exceeding customer expectations 
  • Highly self-directed and accountable, with the ability to manage competing priorities and know when to escalate appropriately 
  • Experience delivering end-user training to diverse audiences in a SaaS or technology environment
  • Familiarity with Manufacturing and Distribution is an asset
  • Experience with ERP administration and/or accounting is an asset 

Why Conexiom? 

Our MISSION is to transform broken processes into business value. We are DATA-driven and RESULTS-focused. We show our COMMITMENT to the people that make-up Conexiom by: 
  • Training and development opportunities
  • Competitive compensation
  • Work/Life balance – Open PTO Policy in North America & Flex days in the UK
  • Comprehensive health, dental, & vision insurance 
We build products & internal processes that increase efficiencies and drive INNOVATION for our customers.
 
Our VALUES 
  • We care for each other
  • We hold ourselves accountable
  • We make our customers heroes
  • We over-communicate
  • We are inclusive & want to make change for the better 
Conexiom is proud to offer equal employment opportunities. If you have a need that requires accommodation at any time during the recruitment process, please reach out to our Talent Acquisition Manager at aendy@conexiom.com 
 
#LI-Hybrid #LI-Remote