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Senior Disability Representative Jobs in Ohio (NOW HIRING)

The Senior Sales Representative will manage direct TiO₂ sales, supporting global accounts and key ... disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and ...

Auto Finance Sales Rep-Senior

Cleveland, OH · On-site +1

$57K - $113K/yr

As an Auto Finance Sales Rep-Senior, you will develop and maintain profitable, quality indirect ... disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off ...

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Senior Disability Representative information

What is a senior disability representative?

Senior Disability Representatives are professionals who assist individuals in navigating the Social Security disability benefits process. They help clients prepare and submit applications, gather necessary documentation, and represent them during hearings or appeals. With advanced experience, they often handle complex cases and provide guidance throughout the entire process to improve the chances of a favorable outcome. Their role is crucial in ensuring that clients understand their rights and receive the benefits they are entitled to.

What are the key skills and qualifications needed to thrive as a senior disability representative?

To thrive as a Senior Disability Representative, you need in-depth knowledge of disability law, Social Security Administration (SSA) processes, and strong case management experience, often supported by a relevant degree or certification. Familiarity with SSA electronic filing systems, case tracking software, and medical documentation tools is typically required. Exceptional interpersonal skills, attention to detail, and persuasive communication set top performers apart in this role. These skills and qualifications are crucial for effectively advocating for clients, ensuring accurate case presentation, and achieving successful outcomes in complex disability claims.

What are some common challenges senior disability representatives face when handling complex cases, and how can they overcome them?

Senior Disability Representatives often encounter challenges such as managing high caseloads with varying medical and legal complexities, staying updated on frequently changing disability regulations, and effectively communicating with clients who may be under significant stress. Success in this role involves strong organizational skills, continual professional development to remain current with Social Security rules, and a compassionate approach to client interactions. Building strong relationships with healthcare providers and legal professionals also helps representatives gather necessary documentation and craft compelling cases.

What qualifications do you need to work with people with disabilities?

A Senior Disability Representative typically needs a high school diploma or equivalent, with many roles requiring post-secondary education or specialized training in social work, rehabilitation, or related fields. Relevant skills include strong communication, empathy, knowledge of disability laws and benefits, and proficiency with case management tools. Certifications such as the Social Security Disability Insurance (SSDI) or vocational rehabilitation credentials can also be beneficial.

What cities in Ohio are hiring for Senior Disability Representative jobs?

Cities in Ohio with the most Senior Disability Representative job openings:

Sr. Customer Assistance Representative - Steubenville

Enterprise Holdings

Steubenville, OH • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

117th of 177 rated vehicle equipment hire


Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in home city branches or airport locations.
Opening available at the following branch location:
  • 2207 Sunset Blvd, Steubenville, OH 43952

This is a Full Time position with a starting rate of pay $17.50 per hour.
We offer a robust Benefits Package including, but not limited to:
  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

We have the following rotating schedule available:
Week 1:
  • Monday: 7:30am to 5:30pm
  • Tuesday: 7:30am to 5:30pm
  • Wednesday: 8:00am to 12:00pm
  • Thursday: 7:30am to 5:30pm
  • Friday: 7:30am to 5:30pm
  • Saturday: 8:00am 12:00pm (off on Wednesdays when working on Saturdays)
  • Sunday: OFF

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 3 years

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