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Senior Disability Representative Jobs in Missouri

BJC

Senior Patient Service Representative

Saint Louis, MO · On-site

$17 - $21.75/hr

Senior Patient Service Representative Come join our team as a full-time Senior Patient Service ... Disability insurance* paid for by BJC * Annual 4% BJC Automatic Retirement Contribution * 401(k) ...

Smurfit Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

As CSR you will receive and process routine customer orders, inquiries, and/or customer issues ... disability, protected veteran status or other characteristics protected by state or federal law.

Westrock

Sr. Asst, Customer Service

Springfield, MO · On-site

$17.50 - $24/hr

As CSR you will receive and process routine customer orders, inquiries, and/or customer issues ... disability, protected veteran status or other characteristics protected by state or federal law.

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Senior Disability Representative information

How to become a senior disability representative?

To become a senior disability representative, candidates typically need several years of experience in disability claims or related fields, along with a thorough understanding of disability policies and procedures. Earning relevant certifications, such as the Disability Claims Examiner certification, and demonstrating strong communication and analytical skills can also support advancement. Progression often involves gaining experience, developing expertise, and demonstrating leadership abilities within the organization.

What are the key skills and qualifications needed to thrive as a senior disability representative?

To thrive as a Senior Disability Representative, you need in-depth knowledge of disability law, Social Security Administration (SSA) processes, and strong case management experience, often supported by a relevant degree or certification. Familiarity with SSA electronic filing systems, case tracking software, and medical documentation tools is typically required. Exceptional interpersonal skills, attention to detail, and persuasive communication set top performers apart in this role. These skills and qualifications are crucial for effectively advocating for clients, ensuring accurate case presentation, and achieving successful outcomes in complex disability claims.

What are some common challenges senior disability representatives face when handling complex cases, and how can they overcome them?

Senior Disability Representatives often encounter challenges such as managing high caseloads with varying medical and legal complexities, staying updated on frequently changing disability regulations, and effectively communicating with clients who may be under significant stress. Success in this role involves strong organizational skills, continual professional development to remain current with Social Security rules, and a compassionate approach to client interactions. Building strong relationships with healthcare providers and legal professionals also helps representatives gather necessary documentation and craft compelling cases.

What is a senior disability representative?

Senior Disability Representatives are professionals who assist individuals in navigating the Social Security disability benefits process. They help clients prepare and submit applications, gather necessary documentation, and represent them during hearings or appeals. With advanced experience, they often handle complex cases and provide guidance throughout the entire process to improve the chances of a favorable outcome. Their role is crucial in ensuring that clients understand their rights and receive the benefits they are entitled to.

What are the most commonly searched types of Disability Representative jobs in Missouri?

The most popular types of Disability Representative jobs in Missouri are:

What cities in Missouri are hiring for Senior Disability Representative jobs?

Cities in Missouri with the most Senior Disability Representative job openings:

Senior Disability Representative jobs near you

Senior Patient Service Representative

BJC HealthCare

Saint Louis, MO

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

BJC Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

190th of 887 rated healthcare providers

Job description

Additional Information About the Role

Come join our team as a full-time Senior Patient Service Representative with BJC Medical Group located in Creve Coeur, this is a rare opportunity to join a great team!

    • Outpatient 
    • Preferred Medical Office Experience
    • 40-Hours per week 
    • Day Shift 
    • Benefit Eligible
    • NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Located on the campus of Missouri Baptist Medical Center, the Nurse Practitioner position will support both our Arrhythmia Center and Valve Clinic.  The centers include highly trained and hospital-based specialists.  As a nurse practitioner in the centers, you will work alongside our cardiac electrophysiologists and partner with structural heart cardiologists, heart surgeons and interventional cardiologists to care for every type of cardiac condition.
 


Preferred Qualifications

Role Purpose

The Senior Patient Service Representative functions as a subject matter expert on administrative tasks supporting the physician office. This position maintains a strong knowledge of and trains new and/or junior level team members on work processes. This position also serves as a point of escalation on complex work situations.

Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues.
  • Provides training and support to both new & existing staff.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • 2-5 years

    • Preferred Requirements

    Experience

  • 5-10 years

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    The Senior Patient Service Representative functions as a subject matter expert on administrative tasks supporting the physician office. This position maintains a strong knowledge of and trains new and/or junior level team members on work processes. This position also serves as a point of escalation on complex work situations.

    Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues.
  • Provides training and support to both new & existing staff.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • 2-5 years

    • Preferred Requirements

    Experience

  • 5-10 years
    • Education:UNAVAILABLEEmployment Type: FULL_TIME

    What BJC Healthcare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

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