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Senior Disability Representative Jobs in Michigan

Wesco

Senior Customer Service Representative

Livonia, MI · On-site +1

$18 - $24.75/hr

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone ... disability, or other characteristics protected by law. US applicants only, we are an Equal ...

ZF

Senior Legal Counsel

Northville, MI · On-site

$131K - $178K/yr

Representing the company in administrative proceedings (EEOC, NLRB, DOL, and similar agencies ... Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

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Senior Disability Representative information

How to become a senior disability representative?

To become a senior disability representative, candidates typically need several years of experience in disability claims or related fields, along with a thorough understanding of disability policies and procedures. Earning relevant certifications, such as the Disability Claims Examiner certification, and demonstrating strong communication and analytical skills can also support advancement. Progression often involves gaining experience, developing expertise, and demonstrating leadership abilities within the organization.

What are the key skills and qualifications needed to thrive as a senior disability representative?

To thrive as a Senior Disability Representative, you need in-depth knowledge of disability law, Social Security Administration (SSA) processes, and strong case management experience, often supported by a relevant degree or certification. Familiarity with SSA electronic filing systems, case tracking software, and medical documentation tools is typically required. Exceptional interpersonal skills, attention to detail, and persuasive communication set top performers apart in this role. These skills and qualifications are crucial for effectively advocating for clients, ensuring accurate case presentation, and achieving successful outcomes in complex disability claims.

What are some common challenges senior disability representatives face when handling complex cases, and how can they overcome them?

Senior Disability Representatives often encounter challenges such as managing high caseloads with varying medical and legal complexities, staying updated on frequently changing disability regulations, and effectively communicating with clients who may be under significant stress. Success in this role involves strong organizational skills, continual professional development to remain current with Social Security rules, and a compassionate approach to client interactions. Building strong relationships with healthcare providers and legal professionals also helps representatives gather necessary documentation and craft compelling cases.

What is a senior disability representative?

Senior Disability Representatives are professionals who assist individuals in navigating the Social Security disability benefits process. They help clients prepare and submit applications, gather necessary documentation, and represent them during hearings or appeals. With advanced experience, they often handle complex cases and provide guidance throughout the entire process to improve the chances of a favorable outcome. Their role is crucial in ensuring that clients understand their rights and receive the benefits they are entitled to.

What cities in Michigan are hiring for Senior Disability Representative jobs?

Cities in Michigan with the most Senior Disability Representative job openings:

Senior Disability Representative jobs near you

Sr. Customer Assistance Representative - Sturgis and Coldwater

Enterprise Holdings

Coldwater, MI • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire

Job description

Customer Assistance Representative Sr (CAR Sr)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in home city branches or airport locations.

This position pays $18.00 / hour and is located at both our Sturgis Office - 114-A S Centerville Rd, Sturgis, MI 49091 and our Coldwater Office - 418 E Chicago St, Coldwater, MI 49036. This position does involve working at both locations.

We offer a robust benefits package including, but not limited to:

  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

We have the following schedule available:

  • Monday: 7:45am to 5:00pm
  • Tuesday: 7:45am to 5:00pm
  • Wednesday: 7:45am to 5:00pm
  • Thursday: 7:45am to 5:00pm
  • Friday: 7:45am to 5:00pm
  • Saturday: OFF
  • Sunday: OFF

We are hiring now for immediate openings. Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:

  • Must be at least 18 years of age.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required.
  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

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