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Senior Desktop Support Engineer Jobs in Orem, UT

Lease End

IT Support Engineer

Lehi, UT · On-site

Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Lease End

IT Support Engineer

Lehi, UT · On-site

Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Lease End

IT Support Engineer

Lehi, UT

Support both Apple (primarily) and Windows desktops/laptops. * Configure & support issues with ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Outcode Software

Yardi Support Engineer

Draper, UT · On-site

The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the ... Work alongside senior leadership to shape technical strategies for property product onboarding and ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

Technical Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad ... senior escalation resource for issues that cannot be resolved by Level I or Level II Support ...

Carta

Senior Support Analyst

Sandy, UT · On-site

The Private Equity Analyst approaches issues like a support engineer - diagnosing root causes rather than surface symptoms, and building lightweight scripts or tools to resolve recurring problems at ...

Carta

Senior Support Analyst

Sandy, UT · On-site

The Private Equity Analyst approaches issues like a support engineer - diagnosing root causes rather than surface symptoms, and building lightweight scripts or tools to resolve recurring problems at ...

Adobe

Senior Security IAM Engineer

Lehi, UT

$107K - $147K/yr

We give technical direction, administer tools, and provide support for various security ... Understanding of Desktop operating systems including Windows, Linux, and Mac * Experience or ...

Crew Career Center

Senior Data Engineer

Lehi, UT · On-site

$99K - $135K/yr

ABOUT THIS POSITION Waystar is seeking a highly skilled Senior Data Engineer to join our Business ... Support semantic modeling and reporting initiatives across business domains * Contribute to the ...

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Orem, UT

Senior Desktop Support Engineer information

See Orem, UT salary details

$19.6K

$89.8K

$138.2K

How much do senior desktop support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior desktop support engineer in Orem, UT is $89,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in Orem, UT?

The most popular types of Desktop Support Engineer jobs in Orem, UT are:

What cities near Orem, UT are hiring for Senior Desktop Support Engineer jobs?

Cities near Orem, UT with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,774 per year, or $43.2 per hour.

IT Support Engineer

Lehi, UT • On-site

Lease End
Finance and Insurance • 51 - 200 employees
Learn more about Lease Endexternal

Full-time

Re-posted 22 days ago

Job description

Company Overview
Lease End is a fast-growing fintech company on a simple mission: be the most loving end-of-lease experience for drivers.
Traditionally, finishing a lease means dealership visits, confusing paperwork, fees, and a lot of wasted time. We built Lease End so drivers can handle their buyout from home in minutes instead of weeks-with clear options and better financing.
And our driver-first approach is working! Lease End has helped tens of thousands of drivers save tens of millions of dollars in fees by facilitating hundreds of millions in vehicle loans through trusted banking partners.
We've also been recognized nationally, including ranking on the Inc. 5000 list of fastest-growing companies and earning a BBB Spark Award for innovation.
We're a group that cares about doing solid work, improving things that are broken, and making complicated experiences feel simple and surprisingly easy. And if that resonates with you, we'd love for you to apply!
Job Description
We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes, employee onboarding & offboarding, and maintaining equipment inventories. Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have a great team for you to work with.
This position will work out of our Lehi, UT location. You'll primarily need to provide IT support to our offices there, but there will be occasional need to travel to our offices in Burley, ID and Twin Falls, ID. You'll need to respond to requests for support and be the first line of defense for troubleshooting issues and helping people out. We work with a separate company that can back you up for more challenging issues.
Responsibilities
  • Monitor requests for support (via Slack) and promptly response with acknowledgement and work to resolve the issue or escalate it.
  • Keep track of outstanding support requests (we have software to help you with this) and make sure they get resolved in a timely manner - communicate updates as needed.
  • Support both Apple (primarily) and Windows desktops/laptops.
  • Configure & support issues with printers, fax machines and A/V equipment.
  • Support our phone systems which primarily consist of both softphones and SIP hard phones.
  • Help with setup of networks as needed (you'll have some senior support for this)
  • Onboard employees - get their laptops setup, install software, setup various access accounts, configure them on our workforce identify provider (Okta), and perform other related onboarding tasks.
  • Offboard employees - when someone leaves the company, you'll need to remove their access to various accounts and generally reverse the onboarding process.
  • Maintain an inventory of company hardware.

Qualifications
  • Experience troubleshooting issues with MacOS (we are mainly an Apple shop) & Windows desktops and laptops.
  • Familiarity configuring and troubleshooting issues with printers, fax machines, scanners, and A/V equipment.
  • Experience with or willingness to learn how to support SIP soft and hard phones.
  • Must have a sense of urgency and willingness to quickly respond to requests for help.
  • Be detail oriented to properly track requests for help and manage them to completion.
  • Must have good communication skills and enjoy working with and serving other people.
  • Be naturally curious about technology, how systems works, and enjoy troubleshooting issues.
  • Ability to research (using online resources) and find answers to support questions.

This job is primarily M-F, but there may be instances where you will need to respond to an urgent need over the weekend.

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