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Senior Desktop Support Engineer Jobs in Michigan

E-Solutions, Inc.

SCCM Support Engineer

Detroit, MI · On-site

Job Tittle: - SCCM Support Engineer Work Location: - Detroit, MI Type of hire: - Full-time Key ... Modern Desktop Administrator Associate) Additional Required Qualifications * Bachelor's degree or ...

Hitachi

Lead Desktop Engineer

Holland, MI · Hybrid

Join us as a Lead Desktop Engineer in Holland, MI as we work together to bring innovative ... The position provides advanced Tier 3 support, leverages PowerShell automation, and maintains key ...

VeridianTech

Senior ALM Tool Support Engineer

Detroit, MI · On-site

$95K - $130K/yr

Senior ALM Tool Support Engineer (Lead/SME) Detroit, MI (Onsite) Contract Role Summary Responsible for end-to-end support, administration, governance, and optimization of ALM platforms including ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Provide Level 2 technical support for desktops, servers, networks, and cloud environments

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Install, configure, and support laptops, desktops, printers, scanners, and video conferencing equipment * Image and deploy machines using SCCM/Symantec Ghost * Support specialized engineering ...

Infosys

SCCM Support Engineer

Detroit, MI · On-site

... reports, and support due diligence to document infrastructure maturity and improvement ... Modern Desktop Administrator Associate) Company : Infosys is a technology company that offers ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Install, configure, and support laptops, desktops, printers, scanners, and video conferencing equipment * Image and deploy machines using SCCM/Symantec Ghost * Support specialized engineering ...

AVL DiTEST

Simulation Support Engineer II

Plymouth, MI · On-site

Works independently on common tasks and for new and advanced tasks works with senior support staff Qualifications/Skills: * Bachelor's degree in Engineering * Master's degree preferred * 5+ years of ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Michigan

Senior Desktop Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior desktop support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior desktop support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What cities in Michigan are hiring for Senior Desktop Support Engineer jobs? Cities in Michigan with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,004 per year, or $43.3 per hour.

SCCM Support Engineer

E-Solutions, Inc.

Detroit, MI • On-site

Other

Posted 5 days ago

Job description

Job Tittle: - SCCM Support Engineer

Work Location: - Detroit, MI

Type of hire: - Full-time

Key Responsibilities: 

  • Your contribution to the team:
  •  A collaborative spirit and excellent communication skills.
  • Ability to handle complex incidents and implement resolutions
  • A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
  • Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
  • The ability to work with cross-functional teams

Required Skill and Experience

  • Experience in OS imaging and SCCM/Intune.
  • Create and manage OS images using MDT and SCCM.
  • Develop and customize task sequences for OS deployment.
  • Troubleshoot issues related to OS imaging and deployment.
  • Manage user devices in SCCM/Intune environments.
  • Implement Windows Autopilot for modern device management.
  • Monitor system performance and health.
  • Generate reports on deployment success and health system.
  • Analyze data to recommend infrastructure enhancements Establish and maintain detailed documentation of SCCM configurations and processes.
  • Provide support for complex end-user computing solutions.
  • Develop and deploy scripts for automation and configuration tasks.

Preferred Skill and Experience

  • Knowledge of security best practices for endpoint management.
  • Microsoft certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate)

Additional Required Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

SCCM Support Engineer2sccm,IntuneN/AFull TimeUnited States

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