Senior Data Center Infrastructure Engineer Jobs in Decatur, GA

Job Summary:
Qualcomm is a leading technology company specializing in wireless technology and semiconductor manufacturing. They are seeking a Senior Data Center Engineer to manage day-to-day operations of their data centers in Atlanta, Georgia, ensuring uptime, performance, and capacity while collaborating with teams across locations.
Responsibilities:
• Rack and install servers, storage, networking gear, data center gear, and serial consoles.
• Perform initial configuration and provisioning for deployment (Console/ILO).
• Conduct site management and planning for production deployments and growth.
• Troubleshoot hardware issues and provide detailed reports to management/administrators.
• Manage local vendors for procurement, installations, and remediation.
• Oversee RMA/EOL/disposal processes.
• Maintain accurate inventory of all hardware equipment.
• Assist with co-location capacity planning and rack/server layouts.
• Implement best practices for power, cooling, and cabling in data center environments.
• Track issues and tasks via ticketing system.
• Participate in 24x7x365 on-call support rotation.
• Work in structured cabling central patch environments.
• Apply 10/40/100g patching knowledge.
• Perform basic fiber troubleshooting and VFL testing.
• Clean fiber end-faces properly.
• Utilize Commscope iMvision Database (preferred).
• Add copper cabling, punch down, and run cables.
• Read and interpret cabling scopes of work.
• Manage cable integrators and audit work against SOW.
• Apply quality assurance fundamentals.
• Understand fiber MPO and TX/RX principles.
• Troubleshoot fiber and copper connectivity.
• Perform basic testing of fiber and copper.
• Travel as needed.
• Serve as escalation point from service desk for advanced system/application issues.
• Troubleshoot and debug network, system, and application issues; escalate as needed.
• Network with colleagues to gain insight and share ideas.
• Prioritize tasks and manage setbacks under guidance from senior personnel.
• Adapt to changes and meet deadlines under pressure.
• Value contributions from diverse backgrounds and cultures.
• Communicate project status and obstacles to project lead.
• Complete moderate technical tasks assigned by senior personnel.
• Maintain open communication within and outside project teams.
• Contribute to technical discussions with tech leads and managers.
Qualifications:
Required:
• Bachelor’s degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems) OR
• Bachelor’s degree in a non-technical field (e.g., Business, Humanities, Marketing) and 1+ years IT-relevant experience OR
• High School diploma or equivalent and 3+ years IT-relevant experience
• 3+ years of IT-related work experience with a Bachelor's degree.
• 5+ years of IT-related work experience without a Bachelor’s degree.
• Transport and install equipment up to 50 lbs.
• Perform tasks at various heights (standing/sitting).
• Use computers and test equipment for more than 6 hours/day.
• Continuous communication with colleagues, customers, and vendors (in-person and remote).
• Analytical Skills: Identify patterns and trends in moderately complex data.
• Documentation: Record solutions using standard procedures.
• Escalation Management: Understand and apply incident escalation protocols.
• IT Expertise: Basic knowledge of operating systems, enterprise software, hardware, and middleware.
• IT Support: Respond to end-user requests using IT support tools.
• Monitoring: Interpret log data to maintain performance and security.
• Technical Troubleshooting: Apply systematic approaches to resolve technical issues.
• Workstation Software: Proficient in Windows, OSX, and Microsoft Office Suite (Outlook, Word, Excel).
Preferred:
• Utilize Commscope iMvision Database (preferred).
Company:
Qualcomm designs wireless technologies and semiconductors that power connectivity, communication, and smart devices. Founded in 1985, the company is headquartered in San Diego, USA, with a team of 10001+ employees. The company is currently Late Stage.