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Senior Customs Classification Specialist Jobs in Indiana

Shipping Associate

Batesville, IN · On-site

$18 - $19/hr

Responsibilities include preparing customs documentation, coordinating with freight forwarders and ... Certified Export Specialist (CES) Certification Program; International Air Transport Association ...

... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...

New

... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...

New

Senior Associate, Indirect Tax

Indianapolis, IN · On-site

$77K - $96K/yr

Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...

Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...

Procurement Specialist

Kokomo, IN · On-site

$65 - $90/hr

Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...

Senior Associate, Business Tax Services

Indianapolis, IN · On-site

$77K - $96K/yr

Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...

Strong knowledge of customs regulations, international trade and transportation * Audit to ensure proper freight classification. * Verify and approve freight invoices and all freight and handling ...

Incumbents in this classification control materials by studying inventory, service-level targets ... Ensures compliance with regulatory requirements of various agencies (e.g., US Customs), ethical ...

Showing results 41-60

Senior Customs Classification Specialist information

What is a senior customs classification specialist?

Senior Customs Classification Specialists are experienced professionals responsible for accurately classifying goods according to international customs regulations and tariff codes. They review product documentation, analyze technical specifications, and ensure compliance with import/export laws to minimize risks and avoid penalties. Their expertise helps companies facilitate smooth cross-border trade by determining the correct duty rates and handling complex classification issues. They often act as subject matter experts and provide guidance to junior staff and stakeholders on customs-related matters.

What are the key skills and qualifications needed to thrive as a senior customs classification specialist?

To thrive as a Senior Customs Classification Specialist, you need in-depth knowledge of customs regulations, tariff classification, and international trade laws, often supported by relevant certifications or a background in logistics or international business. Proficiency with classification databases, Harmonized System (HS) codes, and customs management software is typically required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for this role. These competencies ensure accurate and compliant import/export documentation, reducing risk and facilitating smooth cross-border trade operations.

How does a senior customs classification specialist typically collaborate with other departments to ensure compliance and efficient customs clearance?

A Senior Customs Classification Specialist works closely with departments such as logistics, legal, procurement, and supply chain to ensure that all imported and exported goods are classified accurately and in compliance with relevant regulations. They often provide guidance on tariff codes, offer training to non-expert colleagues, and review documentation prepared by other teams. Close collaboration is essential to minimize delays, reduce the risk of fines, and ensure that goods move smoothly through customs. Regular cross-departmental meetings and clear communication channels are common practices to address classification challenges and update teams on regulatory changes.

What is the difference between Senior Customs Classification Specialist vs Customs Compliance Analyst?

AspectSenior Customs Classification SpecialistCustoms Compliance Analyst
Required CredentialsCustoms broker license, certification in customs classificationCertification in customs regulations, compliance training
Work EnvironmentCustoms offices, logistics companies, import/export firmsTrade compliance departments, logistics firms, import/export companies
Employer & Industry UsageUsed in import/export, logistics, manufacturing sectorsUsed in trade compliance, logistics, supply chain management
Common Search & ComparisonOften compared for expertise in classification and tariff codesCompared for compliance procedures and regulatory adherence

The Senior Customs Classification Specialist primarily focuses on accurately classifying goods for customs purposes, ensuring compliance with tariff codes and regulations. In contrast, a Customs Compliance Analyst concentrates on broader compliance with customs laws and regulations, including documentation and audit processes. Both roles are vital in international trade, but they differ in scope and specific responsibilities.

What are the most commonly searched types of Customs Classification Specialist jobs in Indiana?

The most popular types of Customs Classification Specialist jobs in Indiana are:

What cities in Indiana are hiring for Senior Customs Classification Specialist jobs?

Cities in Indiana with the most Senior Customs Classification Specialist job openings:

Tier 2 - Technical Support Specialist

Integrity Network Solutions

Lebanon, IN • On-site

Full-time

Re-posted 29 days ago


Job description

Role Overview

The Tier 2 Technical Support Specialist provides indepth technical support for incidents and service requests escalated from Tier 1. This role requires strong analytical troubleshooting skills, the ability to resolve more complex system, network, and application issues, and a focus on rootcause diagnosis and incident
reduction. Tier 2 serves as a key bridge between frontline support and expertlevel engineering.


Key Responsibilities

Advanced Incident Resolution

  • Resolve escalated incidents that exceed Tier 1 scope
  • Troubleshoot issues involving:
    • Operating systems, applications, and user environments
    • Network connectivity, VPN, and basic routing/switching
    • Servers, cloud services, and businesscritical systems
  • Apply structured troubleshooting and diagnostic techniques
  • Escalate to Tier 3 when issues require engineeringlevel expertise

Escalation & Problem Management

  • Serve as primary escalation point for Tier 1 technicians
  • Identify root causes of recurring incidents
  • Document patterns, resolutions, and preventive steps
  • Participate in postincident reviews and corrective actions

Documentation & Knowledge Sharing

  • Create and maintain Tier 2 knowledge base articles
  • Improve existing documentation to reduce repeat tickets
  • Ensure accurate, detailed ticket documentation
  • Share technical findings with Tier 1 and Tier 3 teams

Mentorship & Collaboration

  • Provide technical guidance and coaching to Tier 1 technicians
  • Collaborate with Tier 3 engineers, vendors, and project teams
  • Support transition of projects into steadystate support
  • Participate in oncall or afterhours escalation rotations as required


Key Result Areas (KRAs) & Performance Measures

KRA 1: Escalation Resolution Effectiveness

Measures

  • Resolution time for Tier 2 escalated tickets
  • Percentage of escalations resolved without Tier 3 involvement
  • Quality of rootcause identification

KRA 2: Incident Reduction & Stability

Measures

  • Reduction in repeat or recurring incidents
  • Effectiveness of preventive fixes
  • Improved system or service reliability

KRA 3: SLA & Process Compliance

Measures

  • SLA adherence on escalated incidents
  • Proper severity classification and escalation handling
  • Compliance with support and security policies

KRA 4: Documentation & Knowledge Contribution

Measures

  • Quality and usefulness of knowledge base articles
  • Accuracy and completeness of ticket documentation
  • Reduced Tier 1 escalations due to improved documentation

KRA 5: Team Support & Mentorship

Measures

  • Tier 1 feedback and support effectiveness
  • Quality of technical guidance provided
  • Contribution to team skill development


Required Skills & Qualifications

Required

  • 3-5 years of IT support experience in a Service Desk or MSP environment
  • Strong troubleshooting skills across workstations, servers, applications, and networks
  • Experience working with ticketing systems and SLAs
  • Ability to communicate technical issues clearly to nontechnical users
  • Strong documentation and analytical problemsolving skills

Preferred

  • Experience in an MSP or multiclient environment
  • Familiarity with cloud platforms, security tools, and vendor support processes
  • Relevant technical certifications or equivalent handson experience

Career Progression

  • This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer
  • Advancement is based on technical depth, rootcause effectiveness, documentation quality, and mentorship impact

Why This Role Matters

Tier 2 technicians significantly influence:

  • SLA performance
  • Customer satisfaction
  • Reduction of reactive support
  • The efficiency of Tier 3 resources