Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
Tier 2 - Technical Support Specialist
Lebanon, IN · On-site
$50 - $70/hr
Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
Tier 2 - Technical Support Specialist
Lebanon, IN · On-site
$50 - $70/hr
Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
Strong knowledge of customs regulations, international trade and transportation Audit to ensure proper freight classification. Verify and approve freight invoices and all freight and handling charges ...
Strong knowledge of customs regulations, international trade and transportation Audit to ensure proper freight classification. Verify and approve freight invoices and all freight and handling charges ...
Shipping Associate
Batesville, IN · On-site
$18 - $19/hr
Responsibilities include preparing customs documentation, coordinating with freight forwarders and ... Certified Export Specialist (CES) Certification Program; International Air Transport Association ...
Quick apply
Shipping Associate
Batesville, IN · On-site
$18 - $19/hr
Responsibilities include preparing customs documentation, coordinating with freight forwarders and ... Certified Export Specialist (CES) Certification Program; International Air Transport Association ...
Tier 2 - Technical Support Specialist
Lebanon, IN · On-site
$55K - $65K/yr
Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
Tier 2 - Technical Support Specialist
Lebanon, IN · On-site
$55K - $65K/yr
Proper severity classification and escalation handling * Compliance with support and security ... This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer * Advancement is ...
We are seeking an AI Governance and Privacy Specialist who can operationalize responsible AI in ... classification, and change-control requirements. * Conducting risk assessments across privacy ...
We are seeking an AI Governance and Privacy Specialist who can operationalize responsible AI in ... classification, and change-control requirements. * Conducting risk assessments across privacy ...
Security Specialist II (OPSEC)
Crane, IN · On-site
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
Security Specialist II (OPSEC)
Crane, IN · On-site
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
Security Specialist II (OPSEC)
Crane, IN · On-site
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
Security Specialist II (OPSEC)
Crane, IN · On-site
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
Logistics Specialist - Rail
Claypool, IN · On-site
... senior level management, domestic travel to visit customers required (up to 30% at times). Call-ins ... Understanding import/export processes including ISF process, FDA pre notify process, and customs ...
Quick apply
Logistics Specialist - Rail
Claypool, IN · On-site
... senior level management, domestic travel to visit customers required (up to 30% at times). Call-ins ... Understanding import/export processes including ISF process, FDA pre notify process, and customs ...
Logistics Specialist - Rail
Claypool, IN · On-site
... senior level management, domestic travel to visit customers required (up to 30% at times). Call-ins ... Understanding import/export processes including ISF process, FDA pre notify process, and customs ...
Logistics Specialist - Rail
Claypool, IN · On-site
... senior level management, domestic travel to visit customers required (up to 30% at times). Call-ins ... Understanding import/export processes including ISF process, FDA pre notify process, and customs ...
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
... senior security officials and make appropriate notifications. * Debrief separating employees and ... Must demonstrate knowledge of security classification methods, concepts, eligibility for access to ...
New
Senior Associate, Indirect Tax
Indianapolis, IN · On-site
$77K - $96K/yr
Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...
Senior Associate, Indirect Tax
Indianapolis, IN · On-site
$77K - $96K/yr
Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...
Procurement Specialist
Kokomo, IN · On-site
Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...
Procurement Specialist
Kokomo, IN · On-site
Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...
Procurement Specialist
Kokomo, IN · On-site
$65 - $90/hr
Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...
Procurement Specialist
Kokomo, IN · On-site
$65 - $90/hr
Manage inbound freight and logistics operations, coordinating with carriers and customs clearance ... Prepare detailed performance, inventory, and issue reports for senior management and facilitate ...
Senior Associate, Business Tax Services
Indianapolis, IN · On-site
$77K - $96K/yr
Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...
Senior Associate, Business Tax Services
Indianapolis, IN · On-site
$77K - $96K/yr
Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep ... Depending on job classification, standard work hours, and years of service, KPMG provides Personal ...
International Freight Specialist
Evansville, IN · On-site
$80 - $120/hr
Strong knowledge of customs regulations, international trade and transportation * Audit to ensure proper freight classification. * Verify and approve freight invoices and all freight and handling ...
International Freight Specialist
Evansville, IN · On-site
$80 - $120/hr
Strong knowledge of customs regulations, international trade and transportation * Audit to ensure proper freight classification. * Verify and approve freight invoices and all freight and handling ...
Materials Specialist I
Hammond, IN · On-site
Incumbents in this classification control materials by studying inventory, service-level targets ... Ensures compliance with regulatory requirements of various agencies (e.g., US Customs), ethical ...
Materials Specialist I
Hammond, IN · On-site
Incumbents in this classification control materials by studying inventory, service-level targets ... Ensures compliance with regulatory requirements of various agencies (e.g., US Customs), ethical ...
Work you'll do As a Senior Engineering Management Specialist on the Cyber team, you will be ... Designing and implementing Microsoft Purview solutions to support data classification, labeling ...
Work you'll do As a Senior Engineering Management Specialist on the Cyber team, you will be ... Designing and implementing Microsoft Purview solutions to support data classification, labeling ...
... customs regulations, international trade and transportation · Audit to ensure proper freight classification. · Verify and approve freight invoices and all freight and handling charges are added to ...
... customs regulations, international trade and transportation · Audit to ensure proper freight classification. · Verify and approve freight invoices and all freight and handling charges are added to ...
... specialists in each discipline of human resources. Joining our team will open the door to many ... Identifies potential classification/compensation, reorganization problems and recommends solutions ...
New
... specialists in each discipline of human resources. Joining our team will open the door to many ... Identifies potential classification/compensation, reorganization problems and recommends solutions ...
New
Senior Customs Classification Specialist information
What is a senior customs classification specialist?
What are the key skills and qualifications needed to thrive as a senior customs classification specialist?
How does a senior customs classification specialist typically collaborate with other departments to ensure compliance and efficient customs clearance?
What is the difference between Senior Customs Classification Specialist vs Customs Compliance Analyst?
| Aspect | Senior Customs Classification Specialist | Customs Compliance Analyst |
|---|---|---|
| Required Credentials | Customs broker license, certification in customs classification | Certification in customs regulations, compliance training |
| Work Environment | Customs offices, logistics companies, import/export firms | Trade compliance departments, logistics firms, import/export companies |
| Employer & Industry Usage | Used in import/export, logistics, manufacturing sectors | Used in trade compliance, logistics, supply chain management |
| Common Search & Comparison | Often compared for expertise in classification and tariff codes | Compared for compliance procedures and regulatory adherence |
The Senior Customs Classification Specialist primarily focuses on accurately classifying goods for customs purposes, ensuring compliance with tariff codes and regulations. In contrast, a Customs Compliance Analyst concentrates on broader compliance with customs laws and regulations, including documentation and audit processes. Both roles are vital in international trade, but they differ in scope and specific responsibilities.
What are the most commonly searched types of Customs Classification Specialist jobs in Indiana?
The most popular types of Customs Classification Specialist jobs in Indiana are:
What cities in Indiana are hiring for Senior Customs Classification Specialist jobs?
Cities in Indiana with the most Senior Customs Classification Specialist job openings:
Full-time
Re-posted 29 days ago
Job description
Role Overview
The Tier 2 Technical Support Specialist provides indepth technical support for incidents and service requests escalated from Tier 1. This role requires strong analytical troubleshooting skills, the ability to resolve more complex system, network, and application issues, and a focus on rootcause diagnosis and incident
reduction. Tier 2 serves as a key bridge between frontline support and expertlevel engineering.
Key Responsibilities
Advanced Incident Resolution
- Resolve escalated incidents that exceed Tier 1 scope
- Troubleshoot issues involving:
- Operating systems, applications, and user environments
- Network connectivity, VPN, and basic routing/switching
- Servers, cloud services, and businesscritical systems
- Apply structured troubleshooting and diagnostic techniques
- Escalate to Tier 3 when issues require engineeringlevel expertise
Escalation & Problem Management
- Serve as primary escalation point for Tier 1 technicians
- Identify root causes of recurring incidents
- Document patterns, resolutions, and preventive steps
- Participate in postincident reviews and corrective actions
Documentation & Knowledge Sharing
- Create and maintain Tier 2 knowledge base articles
- Improve existing documentation to reduce repeat tickets
- Ensure accurate, detailed ticket documentation
- Share technical findings with Tier 1 and Tier 3 teams
Mentorship & Collaboration
- Provide technical guidance and coaching to Tier 1 technicians
- Collaborate with Tier 3 engineers, vendors, and project teams
- Support transition of projects into steadystate support
- Participate in oncall or afterhours escalation rotations as required
Key Result Areas (KRAs) & Performance Measures
KRA 1: Escalation Resolution Effectiveness
Measures
- Resolution time for Tier 2 escalated tickets
- Percentage of escalations resolved without Tier 3 involvement
- Quality of rootcause identification
KRA 2: Incident Reduction & Stability
Measures
- Reduction in repeat or recurring incidents
- Effectiveness of preventive fixes
- Improved system or service reliability
KRA 3: SLA & Process Compliance
Measures
- SLA adherence on escalated incidents
- Proper severity classification and escalation handling
- Compliance with support and security policies
KRA 4: Documentation & Knowledge Contribution
Measures
- Quality and usefulness of knowledge base articles
- Accuracy and completeness of ticket documentation
- Reduced Tier 1 escalations due to improved documentation
KRA 5: Team Support & Mentorship
Measures
- Tier 1 feedback and support effectiveness
- Quality of technical guidance provided
- Contribution to team skill development
Required Skills & Qualifications
Required
- 3-5 years of IT support experience in a Service Desk or MSP environment
- Strong troubleshooting skills across workstations, servers, applications, and networks
- Experience working with ticketing systems and SLAs
- Ability to communicate technical issues clearly to nontechnical users
- Strong documentation and analytical problemsolving skills
Preferred
- Experience in an MSP or multiclient environment
- Familiarity with cloud platforms, security tools, and vendor support processes
- Relevant technical certifications or equivalent handson experience
Career Progression
- This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer
- Advancement is based on technical depth, rootcause effectiveness, documentation quality, and mentorship impact
Why This Role Matters
Tier 2 technicians significantly influence:
- SLA performance
- Customer satisfaction
- Reduction of reactive support
- The efficiency of Tier 3 resources
About Integrity Network Solutions
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