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Senior Customer Service Representative Jobs in Wheat Ridge, CO

OmniCable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

OmniCable

Customer Service Representative

Denver, CO

$16.50 - $22.50/hr

Job Requirements Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the ...

MSI

Customer Service Representative (CSR)

Aurora, CO · On-site

$19 - $22/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

Sheltair

Customer Service Representative

Broomfield, CO · On-site

$16 - $21.75/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.75 - $22.75/hr

CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best ...

dbi

Customer Service Representative

Aurora, CO

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best ...

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Senior Customer Service Representative information

See Wheat Ridge, CO salary details

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How much do senior customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for senior customer service representative in Wheat Ridge, CO is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $27.07 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Wheat Ridge, CO?

The most popular types of Customer Service Representative jobs in Wheat Ridge, CO are:

What are popular job titles related to Senior Customer Service Representative jobs in Wheat Ridge, CO?

For Senior Customer Service Representative jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Wheat Ridge, CO look for?

The top searched job categories for Senior Customer Service Representative jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Senior Customer Service Representative jobs?

Cities near Wheat Ridge, CO with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $51,005 per year, or $24.5 per hour.

Customer Service Representative

Sir Speedy #20030

Denver, CO • On-site

$20/hr

Full-time

Medical, PTO

Re-posted 19 days ago

Job description

Customer Service Representative (CSR)
Location: Denver, CO
Company: Sir Speedy Denver
About Us
At Sir Speedy Denver, we help businesses grow through printing, signage, marketing, and business services. We are looking for a reliable, detail-oriented Customer Service Representative (CSR) to join our team. This role is ideal for someone who enjoys working in a fast-paced environment, is highly organized, and thrives on delivering excellent customer service.
Key Responsibilities
  • Greet and assist customers at the front counter, over the phone, and by email.
  • Support sales representatives by preparing estimates, entering orders, and moving jobs into production.
  • Learn and use internal systems, software, and processes to ensure accurate and efficient job handling.
  • Handle general office tasks, including but not limited to billing, filing, scheduling, ordering supplies, and keeping a tidy workspace.
  • Collaborate with the production team to ensure projects are completed on time and meet customer expectations.
  • Maintain a professional and friendly demeanor when assisting customers and colleagues in a fast pace, deadline driven environment.
Qualifications
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and customer service skills.
  • Computer-savvy with the ability to learn new software programs quickly.
  • Attention to detail and accuracy in handling tasks.
  • Prior office or customer service experience preferred (printing or related industry experience a plus).
Growth Opportunity
The first 6 months will focus on training in our systems, processes, and procedures. As you build your knowledge, there will be opportunities to grow into supporting sales representatives more directly with complex orders and customer projects.
What We Offer
  • Full-time schedule: Monday-Friday, 8:30 AM - 5:00 PM
  • Starting pay: $20/hour
  • Health insurance
  • Paid vacation
  • Hands-on training and development
  • Opportunity to advance within the company

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