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Senior Customer Service Representative Jobs in Roy, UT

Domino's

Customer Service Rep

Syracuse, UT · On-site

$10/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Lincare Holdings, Inc.

Sr Service Rep

Kaysville, UT · On-site

$17.50 - $24/hr

Works as on-call service representative evenings and weekends on an as scheduled basis * Frequency is determined by the center size and the number of employees available to share in the ...

Domino's Pizza

Customer Service Rep (07529)

Kaysville, UT · On-site

$14.50 - $19.75/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's Pizza

Customer Service Rep (07552)

Centerville, UT · On-site

$15 - $20.50/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's Pizza

Customer Service Rep (09114)

Harrisville, UT · On-site

$15.75 - $21.25/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's

Customer Service Rep (09108)

North Ogden, UT · On-site

$15.75 - $21.25/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's Pizza

Customer Service Rep (09108)

North Ogden, UT · On-site

$15.75 - $21.25/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's

Customer Service Rep (09114)

Harrisville, UT · On-site

$15.75 - $21.25/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's

Customer Service Rep (07529)

Kaysville, UT · On-site

$14.50 - $19.75/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

Domino's

Customer Service Rep (07552)

Centerville, UT · On-site

$15 - $20.50/hr

Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform ...

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Senior Customer Service Representative information

See Roy, UT salary details

$11

$22

$33

How much do senior customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for senior customer service representative in Roy, UT is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.33 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Roy, UT?

The most popular types of Customer Service Representative jobs in Roy, UT are:

What are popular job titles related to Senior Customer Service Representative jobs in Roy, UT?

For Senior Customer Service Representative jobs in Roy, UT, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Roy, UT look for?

The top searched job categories for Senior Customer Service Representative jobs in Roy, UT are:

What cities near Roy, UT are hiring for Senior Customer Service Representative jobs?

Cities near Roy, UT with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,776 per year, or $22 per hour.

Customer Service Rep

Domino's

Syracuse, UT • On-site

$10/hr

Part-time

Re-posted 3 days ago

Key responsibilities

  • Operate all equipment, stock ingredients, prepare products, and process telephone orders.

  • Take inventory and complete associated paperwork, and clean equipment and facilities daily.

  • Communicate verbally with customers and co-workers to process orders over the phone and in person.

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
  • You must be 16 years of age or older.
  • General Job Duties For All Store Team Members
  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product. Receive and process telephone orders
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Training
  • Orientation and training provided on the job.
  • Communication Skills
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in
  • person.
  • Essential Functions/Skills
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and
  • hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

Work Conditions
  • EXPOSURE TO
  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.

SENSING
  • Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
  • Standing
  • Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
  • Walking For short distances for short durations
  • Sitting
  • Paperwork is normally completed in an office at a desk or table
  • Lifting
  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3'x 1.5'.
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high.
  • Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
  • Pushing
  • To move trays which are placed on dollies.
  • A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
  • Trays may also be pulled.
  • Climbing
  • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls,
  • perform maintenance.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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