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Senior Customer Service Representative Jobs in Raceland, LA

Security Finance

Customer Service Representative

Raceland, LA · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Lincare Holdings

Customer Service Rep

Houma, LA · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Lincare

Customer Service Rep

Houma, LA · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Oil States Industries

Sr Field Service Rep

Houma, LA · On-site

The Sr. Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer ...

Richard's Kitchen Store

Customer Service Specialist

Houma, LA · On-site

$16.50 - $21.75/hr

Customer Service Representative We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a ...

Richard's Kitchen Store

Customer Service Specialist

Houma, LA · On-site

$16.50 - $21.75/hr

Customer Service Representative We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a ...

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Senior Customer Service Representative information

See Raceland, LA salary details

$11

$22

$33

How much do senior customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior customer service representative in Raceland, LA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.33 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

Is a senior customer service representative an entry-level job?

A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Raceland, LA? The most popular types of Customer Service Representative jobs in Raceland, LA are:
What are popular job titles related to Senior Customer Service Representative jobs in Raceland, LA? For Senior Customer Service Representative jobs in Raceland, LA, the most frequently searched job titles are:
What cities near Raceland, LA are hiring for Senior Customer Service Representative jobs? Cities near Raceland, LA with the most Senior Customer Service Representative job openings:
Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Raceland, LA as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $45,782 per year, or $22 per hour.

Customer Service Representative

Security Finance

Raceland, LA • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

124th of 150 rated financial services

Job description

Description
  • Do you thrive on making a positive, lasting impact on people?
  • Do you have customer service experience?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training?
  • Do you want multiple opportunities to advance your career?
  • Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.
We offer:
  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!

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