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Senior Customer Service Representative Jobs in Colbert, OK

Security Finance

Customer Service Representative

Denison, TX · On-site

$13.75 - $18.75/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Security Finance

Customer Service Representative

Denison, TX · On-site

$13.75 - $18.75/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Security Finance

Customer Service Representative

Denison, TX · On-site

$14 - $19/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

Security Finance

Customer Service Representative

Denison, TX · On-site

$14 - $19/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Colbert, OK

Senior Customer Service Representative information

See Colbert, OK salary details

$10

$19

$29

How much do senior customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for senior customer service representative in Colbert, OK is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.63 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What job categories do people searching Senior Customer Service Representative jobs in Colbert, OK look for?

The top searched job categories for Senior Customer Service Representative jobs in Colbert, OK are:

What cities near Colbert, OK are hiring for Senior Customer Service Representative jobs?

Cities near Colbert, OK with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Colbert, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,752 per year, or $19.6 per hour.

Customer Service Representative

Amergis Healthcare Staffing

Madill, OK • On-site

$13.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Customer Service Representative

Amergis Healthcare Staffing is seeking a Customer Service Representative to provide service and support to our customers. This individual interacts with customers to provide information in response to customer inquiries and handle/resolve complaints.

Minimum Requirements:

  • High school diploma or equivalent (as applicable)
  • Basic reading, writing, and arithmetic skills required

Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs

About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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