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Senior Computer Operator Jobs in Akron, OH (NOW HIRING)

LTA Research

Senior Software Engineer (Ohio)

Akron, OH · On-site

$125K - $150K/yr

... Computer Science, Computer Engineering or related field. * 7/5 years of experience in a similar Senior Software Engineer role and responsibilities. * Proficient in Real Time Operating System and ...

LTA Research

Senior Software Engineer (Ohio)

Akron, OH · On-site

$125K - $150K/yr

... Computer Science, Computer Engineering or related field. * 7/5 years of experience in a similar Senior Software Engineer role and responsibilities. * Proficient in Real Time Operating System and ...

Parker Hannifin

Digital & IT Senior Analyst

Ravenna, OH · On-site

$41 - $54.75/hr

Deliver dashboards and reporting for KPIs (e.g., OEE, downtime, throughput, quality) for operators ... in computer science, information systems, or related area (Or international equivalent). • 4+ ...

Sherwin-Williams

R&D- Sr. Chemist

Brecksville, OH · On-site

$82K - $104K/yr

... • Computer knowledge for basic inputting, communication, and data analysis. PREFERRED ... Experience operating paint processing equipment (mills) • Project Leadership experience • ...

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Senior Computer Operator information

See Akron, OH salary details

$23.9K

$76.8K

$156.4K

How much do senior computer operator jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior computer operator in Akron, OH is $76,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a senior computer operator?

Senior Computer Operators are experienced professionals responsible for overseeing the operation of computer systems and related equipment in an organization. They monitor system performance, troubleshoot technical issues, and ensure that scheduled tasks such as data backups and batch jobs run smoothly. Additionally, they may supervise junior operators, document procedures, and coordinate with IT staff to resolve complex problems. Their role is crucial for maintaining the reliability and efficiency of computer operations.

What are the key skills and qualifications needed to thrive as a senior computer operator?

To thrive as a Senior Computer Operator, you need strong knowledge of computer systems operations, troubleshooting, and a background in IT or computer science, often supported by relevant certifications or experience. Familiarity with operating systems (such as Windows, Linux, or mainframes), job scheduling software, and monitoring tools is typically required. Attention to detail, problem-solving ability, and effective communication help resolve issues efficiently and coordinate with technical teams. These skills ensure smooth workflow, system reliability, and rapid response to operational challenges in enterprise environments.

What are some typical challenges senior computer operators face when managing large-scale IT systems?

Senior Computer Operators often encounter challenges such as ensuring system uptime during maintenance windows, quickly resolving unexpected hardware or software failures, and effectively coordinating with IT support teams to minimize service disruptions. They must also stay vigilant against security threats and maintain detailed logs for audits and troubleshooting. Strong communication skills and the ability to prioritize tasks under pressure are critical for handling these responsibilities in a fast-paced IT environment.

What is the difference between Senior Computer Operator vs Computer Operator?

AspectSenior Computer OperatorComputer Operator
CredentialsTypically requires more experience, possibly certifications in computer operations or related fieldsHigh school diploma or equivalent; some certifications may be preferred
Work EnvironmentData centers, large IT departments, or control rooms with complex systemsOffice settings, smaller data centers, or manufacturing environments
ResponsibilitiesOverseeing daily operations, troubleshooting, and supervising junior staffMonitoring systems, running scheduled tasks, basic troubleshooting
Usage in IndustryCommonly used in large organizations with complex IT infrastructureWidespread across various industries for routine system operations

The main difference between a Senior Computer Operator and a Computer Operator lies in experience, responsibilities, and scope of work. Senior Computer Operators typically handle more complex tasks, supervise others, and have more industry experience, whereas Computer Operators focus on routine system monitoring and basic troubleshooting.

What career paths can a senior computer operator take?

A senior computer operator can advance to roles such as systems administrator, network administrator, or IT supervisor by gaining additional certifications and technical skills. They may also move into IT management, cybersecurity, or database administration, depending on their interests and experience.

Which senior computer operator job has the highest salary?

Senior computer operators with specialized skills in systems management, automation, and experience with enterprise-level hardware and software tend to have the highest salaries. Salaries can also vary based on industry, certifications, and location, with those working in finance, technology, or large corporations typically earning more.

What are the most commonly searched types of Computer Operator jobs in Akron, OH?

The most popular types of Computer Operator jobs in Akron, OH are:

What cities near Akron, OH are hiring for Senior Computer Operator jobs?

Cities near Akron, OH with the most Senior Computer Operator job openings:

Senior Computer Operator jobs near you
Infographic showing various Senior Computer Operator job openings in Akron, OH as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,810 per year, or $36.9 per hour.

Amazon Connect Senior Consultant, Technical Transformation

Deloitte

Cleveland, OH • On-site

Full-time

Re-posted 9 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 152 rated financial services

Job description

Amazon Connect Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  •   Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
  • 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  •   Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
  • 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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